Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more
Company replied
Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more
Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more
Company replied
Company details
Information provided by various external sources
Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.
Contact info
4.5
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
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Fast and professional
January 26, 2026
Reply from Prescription Doctor
We sincerely appreciate your kind review. At Prescription Doctor, our goal is to provide professional, attentive, and trustworthy service, and we’re pleased that you experienced exactly that. It is wonderful to know that our assistance with your Terbinafine contributed to a smooth and reassuring experience. Your trust and satisfaction inspire us to continue delivering excellence in pharmacy care.
Great efficient service
Great efficient service.
Having suffered with large painful cold sores for most of my life increasing in frequency in recent years my GP has occasionally prescribed aciclovir, but never put it on repeat for me.
My last request sent to my GP has remained ignored, over 2 weeks ago.
Being able to purchase the aciclovir that works at stopping the progression at the first sign, has been fantastic for me.
January 26, 2026
Reply from Prescription Doctor
Thank you for taking the time to leave such a positive review. We're very happy to hear that you were satisfied with our service and our quick responses. We're also pleased that the Aciclovir treatment helped. Providing reliable care and support to our customers is very important to us.
AVOID-Too much hassle.
Terrible they refused to honour my prescription but continued to try and take money from my account like it was an auto. Had to change my bank card and block them. AVOID.
October 1, 2025
Reply from Prescription Doctor
Hi,
We've looked into the matter on our system, and we're sorry that we weren't able to prescribe this for you at the time.
Your order was cancelled and refunded in full on the 17th of December, and your account was subsequently closed on the 5th of January at your request.
A full refund was issued for the cancelled order. However, we understand that the refund may appear as a separate transaction on your bank statement, and refunds may appear before the debited amount in your account.
We encourage you to contact our customer service team with any further information you can provide so that we can investigate this further.
Do reach out to us if you require any further assistance in this matter.
Kind regards,
Team Prescription Doctor
Easy access to much needed antibiotics…
Easy access to much needed antibiotics could not get doctor appointments
January 26, 2026
Reply from Prescription Doctor
Thank you for your feedback! We're glad you found it easy to get the Nitrofurantoin (Macrobid) UTI Antibiotics you needed quickly and efficiently. It's great to hear that our service met your expectations. We truly appreciate your support and look forward to assisting you again.
Good and quick dispatch
January 6, 2026
Reply from Prescription Doctor
Thank you for the great feedback! We're delighted that you had a positive experience with our service and found our replies quick and helpful. It's also great to hear that the Gonorrhoea treatment met your expectations. We appreciate your support and are always here if you need us again.
I ordered some medication that my…
I ordered some medication that my chemist cannot get.
I contacted this chemist and within days I had exactly what I was looking for.
The staff are thorough and so friendly and helpful.
I would definitely use these guts again
January 28, 2026
Unprompted review
Reply from Prescription Doctor
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We’re glad we could support you with your Treatment. Your health and satisfaction are our top priorities, and your feedback truly means a lot to us!
Reply from Prescription Doctor
Thank you for taking the time to leave such a positive review. We're very happy to hear that you were satisfied with our service and our quick responses. Providing reliable care and support to our customers is very important to us.
Reply from Prescription Doctor
Thank you for your review. We’re delighted to know you were happy with the speed and efficiency of our service. Providing timely and reliable support is very important to us, and we truly appreciate you taking the time to share your experience.
Reply from Prescription Doctor
Thank you very much for your feedback. We’re really pleased to hear that you found our service easy to use and straightforward. We aim to keep the process as simple and efficient as possible, so it’s great to know this made a difference to your experience.
Fantastic efficiency service
Fantastic efficiency service. Easy to do because I managed to do it. straightforward no problems whatever
November 21, 2025
Reply from Prescription Doctor
Thank you for taking the time to share your experience. We’re delighted that you found our service fantastic, efficient, and easy to navigate. Our team always aims to make things smooth and straightforward, so your feedback is truly appreciated.
A great service to use
A great service was provided by them, a good medical evaluation and checks carried out to make sure the correct medication are given before medication is sent out, which also arrives promptly and discreetly.
January 19, 2026
Reply from Prescription Doctor
Thank you so much for your review. We’re thrilled to hear that you valued both the medical evaluation we provide and the prompt, discreet delivery of your medication. Safety, accuracy, and convenience are at the heart of everything we do, and your feedback reassures us that we’re achieving that.
Ordering my anti inflammatory tablet is…
Ordering my anti inflammatory tablet is straightforward . Good communication from the online Doctor . Tablets arrived promptly .
January 20, 2026
Reply from Prescription Doctor
Thank you very much for your kind feedback! We’re delighted to hear that ordering your anti-inflammatory treatment was straightforward and that our online doctor provided clear communication. It’s great to know your tablets arrived promptly, and we’re pleased we could make the process smooth, convenient, and safe for you.
Reply from Prescription Doctor
Thank you so much! We’re thrilled everything was top for you and look forward to serving you again soon.
Reply from Prescription Doctor
Thank you! We’re pleased your parcel arrived on time and without any problems. We always aim to make the delivery process as smooth as possible.
Easy to deal with and provided what I…
Easy to deal with and provided what I needed in a timely manner at a good price.
June 24, 2025
Reply from Prescription Doctor
Thank you! We’re pleased you found our service easy, timely, and great value. We look forward to helping you again in the future.
Easy to go through the process of…
Easy to go through the process of assessment and fast response dispatching the requested prescription.
January 15, 2026
Reply from Prescription Doctor
Thank you! We’re pleased the assessment process was easy and your prescription was sent out quickly. We always aim to make things smooth and convenient for our customers.
Reply from Prescription Doctor
Thank you very much for your kind feedback! We’re delighted to hear that you found our service accessible, professional, and ethical. Upholding high standards of care and integrity is very important to us, and it’s wonderful to know our efforts are appreciated.
Excellent service
Excellent service. Grateful for support and help. Highly recommend
January 16, 2026
Reply from Prescription Doctor
Thank you so much for your wonderful feedback! We’re thrilled to hear you found our service excellent and that our support was helpful. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best care.
Reply from Prescription Doctor
Thank you very much for your feedback! We’re delighted to hear that you found our service easy, quick, and reliable. Providing a smooth and efficient experience for our customers is always our goal, and it’s wonderful to know we met your expectations.
Nice people to deal with and no fuss
January 15, 2026
Reply from Prescription Doctor
Thank you so much for your feedback! We’re delighted to hear that you found our team easy to deal with and that the process was hassle-free. Providing friendly, straightforward service is always our goal, and it’s wonderful to know we met your expectations.
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