Prescription Hope Reviews 

502
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and patient advocates for being exceptionally kind, knowledgeable, and genuinely caring during every interaction. People note that representatives listen patiently and provide fantastic, personalized support when managing difficult medication needs. Consumer feedback highlights how incredibly helpful the service is for making expensive prescriptions much more affordable and manageable. Reviewers truly appreciate the smooth user experience, mentioning that representatives handle all the hard work to ensure timely deliveries. Many users emphasize that getting assistance takes away a massive amount of stress and brings great financial relief.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Service

Customers consistently note positive experiences with service, highlighting that representatives are... See more

Price

Clients share positive opinions on price, expressing immense gratitude for making essential medications... See more

User experience

People report positive experiences with user experience, highlighting seamless setup processes and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not one rotten one in the bunch. Ive spoken to half a dozen different people each with their own personalities and all with the same culture towards customer service. You truly exemplify the essenc... See more

Company replied

Rated 5 out of 5 stars

Every prescription I have received from Prescription Hope is on time and saves me so much money. Any changes or new prescriptions are sent to me on time and quickly. This organization is truly amazi... See more

Company replied

Rated 5 out of 5 stars

Prescription Hope has been a life saver. I can afford my medicine because of them. Everyone I have interacted with has been professional, kind, and helpful. The staff and customer service have been... See more

Rated 5 out of 5 stars

Every advocate I've spoken to and has helped me, have been so kind, compassionate, understanding, and professional. They have also helped my son to be able to afford his very needed medications. I'... See more

Company replied


Company details

  1. Patients Support Association
  2. Health Consultant

Written by the company

Prescription Hope offers affordable access to over 1,500 brand-name medications for just $35 a month each. Our patient assistance program navigators order, track, and manage prescription medication and refills for qualifying individuals. With no extra costs or fees, our advocates work with over 180 pharmaceutical manufacturers to ensure medication access year-round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(502)

423 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

July 24, 2026
Prescription Hope logo

Reply from Prescription Hope

Thank you for your feedback. We’re glad you had a positive experience with Prescription Hope’s service. We’re always here if you need anything.

Rated 5 out of 5 stars

Great customer service

Everyone that i have talked to has been outstanding, knowledgeable, easy to talk to and helpful

July 23, 2026
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Reply from Prescription Hope

Thank you for sharing this thoughtful feedback. We’re glad our team made things easy and provided the support you needed every step of the way. Your kind words mean a lot to us at Prescription Hope, and we’re always here whenever you need help.

Rated 5 out of 5 stars

I have received excellent service in…

I have received excellent service in getting my meds on time and the meds are packed very well and was kept cold Hope is a great company and has wonderful staff Jewell Marcum

July 23, 2026
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Reply from Prescription Hope

Thank you for sharing your experience, Jewell. We’re grateful to know your medication arrived on time and was carefully packed. Hearing that our staff made such a positive impression means a lot to everyone at Prescription Hope. We’re always here to support you whenever you need us.

Rated 5 out of 5 stars

The personal touch

The personal touch

July 23, 2026
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Reply from Prescription Hope

We truly appreciate you noticing the personal touch in your experience with Prescription Hope. Making sure you feel supported is so important to us. Thank you for your kind words we’re always here whenever you need us.

Rated 5 out of 5 stars

great communication

great communication

July 23, 2026
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Reply from Prescription Hope

Thank you for your feedback. We’re glad you’ve had a positive experience with our communication at Prescription Hope. We’re always here if you need anything.

Rated 5 out of 5 stars

Prescription Hope enrollment process

From the very beginning for the process of signing up for Prescription Hope, their program and all of the employees I had interaction with has been exceptionally above average. All of the staff are knowledgeable, thoughtful, caring and eager to help with questions and immediate research into the unknown answers.

July 22, 2026
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Reply from Prescription Hope

Thank you for sharing your experience from the very start of your journey with Prescription Hope. We’re grateful our team’s knowledge, kindness, and willingness to help made a real difference for you. Supporting you every step of the way is at the heart of what we do, and we’re always here whenever you need us.

Rated 5 out of 5 stars

customer service was excellent

customer service was excellent! my advocate was named victoria & she was lovely, very attentive & extremely helpful!

July 21, 2026
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Reply from Prescription Hope

Thank you for your kind words about your recent experience. We’re glad our team member was attentive, helpful, and made you feel valued during your time with Prescription Hope. Providing caring support is what we strive for every day. We’re always here whenever you need us.

Rated 5 out of 5 stars

Everyone is very helpful and willing to…

Everyone is very helpful and willing to explain everything to me. It is really nice to have people you can count on to help you try to get your medication.

July 21, 2026
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Reply from Prescription Hope

Thank you for sharing your experience with us. We’re glad our team was there to explain things clearly and offer support every step of the way. Being someone you can rely on is important to everyone at Prescription Hope. We’re always here whenever you need help.

Rated 5 out of 5 stars

HELP

Easy to work with and never a problem.

July 20, 2026
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Reply from Prescription Hope

Thank you for sharing this. We’re glad your experience with Prescription Hope has been straightforward and reliable. It’s important to us that things are easy for you, and we’re always here whenever you need support.

Rated 5 out of 5 stars

My representative was the best of the best!

My patient advocate was very patient and understanding. She listened to my concern and found a solution. I really didn’t expect that there would be a solution to my problem. I really do appreciate her help. Prescription Hope has the best patient advocate that I’ve spoken to in years. They listen, care and are understanding. They find a way for you to be able to continue your treatment and I appreciate them for that.
Thanks so much Delisca for being an asset to Prescription Hope and an advocate for their patients.
Thank you

July 20, 2026
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Reply from Prescription Hope

Thank you for your thoughtful message and for sharing your experience. We’re so glad our team member listened and worked with you to find a solution that made a real difference. At Prescription Hope, caring advocacy and supporting your treatment is at the heart of what we do. We’re always here whenever you need us.

Rated 5 out of 5 stars

Prescrition Hope is very helpfull to…me

Prescrition Hope is very helpfull to me. I was able to get my medication affortable to me and they make sure its delivered on time, always available to answer my question .

July 17, 2026
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Reply from Prescription Hope

Thank you for sharing your experience. We’re glad Prescription Hope has helped make your medication affordable, ensured timely delivery, and stayed available whenever you have questions. Supporting you every step of the way is what we strive for, and we’re always here when you need us.

Rated 5 out of 5 stars

Friendly

Friendly, caring people.

July 20, 2026
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Reply from Prescription Hope

Thank you for your thoughtful feedback. We’re glad you felt supported by our friendly and caring team at Prescription Hope. We’re always here whenever you need us.

Rated 5 out of 5 stars

Thank you for the outpouring of…

Thank you for the outpouring of advocacy and encouragement in order for me to receive my needed medication. Without Prescription Hope my health will not have improved and I will have continued to struggle with medical issues. I know that my health has improved and I certainly believe that it will continue to improve as I continue my recovery. Thank you to all who have played a pivotal part in my health care!!

July 20, 2026
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Reply from Prescription Hope

Your heartfelt words truly mean so much thank you for taking the time to share your experience. Knowing that Prescription Hope’s advocacy and encouragement have helped support your recovery inspires our entire team. We’re honored to be part of your journey, and we’re grateful you’ve trusted us with your care. We’re always here for you whenever you need support.

Rated 5 out of 5 stars

Very courteous and caring.

Very courteous and caring.

July 16, 2026
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Reply from Prescription Hope

Thank you for sharing your feedback. We’re glad our team’s courtesy and caring approach made a difference for you at Prescription Hope. We’re always here whenever you need us.

Rated 5 out of 5 stars

Keeps you informed

Keeps you informed!

July 15, 2026
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Reply from Prescription Hope

Thank you for your kind words. We’re glad you had such a positive experience with Prescription Hope’s customer service. We’re always here to support you whenever you need us.

Rated 5 out of 5 stars

I have been with Perscription Hope for…

I have been with Perscription Hope for many years. They have always made my meds easy to get and good quality service

July 16, 2026
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Reply from Prescription Hope

Thank you for being with Prescription Hope for so many years and for sharing your experience. We’re grateful you’ve found it easy to access your medication and that our service has consistently met your needs. Supporting your health remains our priority, and we’re always here whenever you need us.

Rated 5 out of 5 stars

I had a talk with branden today and…

I had a talk with branden today and Honestly it was one of the most encouraging and impactful talk i have had for years...he has the patience of a saint ,i was not rushed and i was not made to feel stupid about questions i asked and ge went above and beyond for me

July 16, 2026
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Reply from Prescription Hope

Your message means so much thank you for sharing your experience. We’re glad our team member took the time to listen closely and made you feel comfortable and valued during your conversation. Providing this level of care is at the heart of what we do at Prescription Hope. We’re always here whenever you need support.

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