Prestige Watches UK Reviews 

234
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I approached Marcelo to handle the sale of my Rolex and he offered an excellent service from start to finish. Communication was clear throughout, with honest and realistic advice on pricing and timesc... See more

Rated 5 out of 5 stars

Having been quoted well over £500.00 by the factory to service my elderly Rolex Datejust I decided to try & find someone competent enough to do the job at a more reasonable price. Looking around I fou... See more

Rated 5 out of 5 stars

Well I came back!! Second purchase from Marcelo and had a lovely time talking and chatting and bought a beautiful Breitling Chronomat Evolution with MOP dial, 18k gold and diamond bezel full set etc t... See more

Rated 5 out of 5 stars

I highly recommend Prestige Watches UK. Having seen a watch advertised on line I made an appointment to view. The watch more than met expectations. Dealing with Marcelo is a delight. He is knowled... See more

Company details

  1. Watch Store

Written by the company

Prestige Watches UK exists for one reason - to help watch lovers with their buying & selling watch goals. As a reliable and trustworthy professional in the industry my mission is to spread watch-happiness. I work hard to ensure client satisfaction, competitive pricing and a safe and secure service from start to finish.


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5.0

Excellent

TrustScore 5 out of 5

234 reviews

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5.0

All reviews

(234)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

I first dealt with Marcelo through eBay…

I first dealt with Marcelo through eBay as he was listing a watch I wanted through Prestige Watches on the eBay site.
Marcelo was always very quick to answer my questions and enquiries which, as a potential customer, is a reassuring thing.

I didn’t ask him to but he very kindly sent extra photos and even a couple of videos of the watch to my WhatsApp number.

Im fortunate enough to live within driving distance of Marcelo’s office and told him in a WhatsApp message that I’d be willing to pay him a visit to actually view the watch prior to purchasing. This also did me a favour too as I didn’t like the idea of the watch being in the courier system.

Marcelo agreed with me and a time and date was set.

I wasn’t nervous about meeting Marcelo at all as we had previously spoken on the phone. He’s really easy to talk to, he’s friendly and makes you feel quite at ease.
I arrived at Marcelo’s office nice and early and he was there to meet me.

He immediately comes across as someone who’s not just selling you a watch but someone who could easily become a good friend. As he says “I’m here to make friends not just customers “.

We had a good chat for nearly an hour and I thoroughly enjoyed meeting him. I walked away a happy chap with a beautiful Rolex which I’m still admiring now!

Please don’t be in any doubt about Marcelo’s credibility and trust. He knows his watches, he’s passionate about them (see YouTube) and he’s a great guy to meet. I’d happily buy a luxury watch from him again, in fact he’d be the first person I’d get in touch with.

Have no doubts, this is the guy you want to deal with. +++++++

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent interaction and first class service . Very patient too . Absolutely delighted with the timepiece I purchased . Many thanks

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Marcelo at prestige watches is a true gent.

Marcelo at prestige watches is a true gent. I trusted him my my Rolex deep sea and he didn’t disappoint. He tried to keep the price down anyway he could. I’ll be recommending my friends to him, that’s for sure. Real 5 star service.

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Sold a watch via Prestige Watches and from start to finish Marcelo has been brilliant. So personable and the communication was superb. Kept me up to date at every stage and ensured that I got the best price I could get.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

What a find!

I wanted to sell my Rolex but wasn’t sure how and where to do this. I did some research on forums and found Marcelo at Prestige Watches. His feedback looked good, so I gave it a punt. What a find he is! I was guided through the process and felt reassured the whole way through it. Prestige Watches are a quality outfit and Marcelo is a professional and trustworthy man. Absolutely will use him again and recommend others do too!

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Dealing with Marcelo was a pleasure

Dealing with Marcelo was a pleasure. I’d been looking for a Rolex Yacht Master for a while and he made the entire expierience quick, easy and very efficient. I’m delighted with the watch and the service given by Marcelo.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, highly recommended, highly knowledgeable and felt comfortable buying a watch on the secondary market (especially as a first timer)

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Professional Service

I asked Marcelo from Prestige Watches to sell a few of my watches. I found him to be friendly and professional and he took the time to explain options and make suggestions. I was comfortable working with him.
Upon sale, I was very happy with the final price and my funds we transferred promptly.
If you are after a friendly and professional watch guy, I highly recommend Marcelo.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Marcelo is the ultimate professional

Marcelo is the ultimate professional. I asked him to help me sell my watch. He took great care in listening to what I wanted out of the deal, explaining the process, the markets and also the costs involved. He kept in touch throughout and was quick to sort the monies once the watch sold. I would recommend Marcelo and Prestige Watches to anyone who wants to use them.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Customer service as it should be .

I have found Marcelo to be very knowledgeable , professional and helpful in finding me a new Rolex watch to replace my existing daily Rolex . He turned a very poor experience with official Rolex main dealers ,who told me I would have to wait 2 years for a new watch and the price would be subject to further annual price increases ! They did not care about my custom . A quick net search connected me to Marcelo who was able to supply an unworn new rolex to my specification with no premium price add . He took my old rolex in part ex and , as I live about 200 miles from him , he travelled and met me half way to conclude the deal . It’s the type of personal service that is not common today and I am sure I will come back first to Marcelo ,on any future watch requirements .

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Prestige watches sold a watch for me…

Prestige watches sold a watch for me and provided all the services you would expect from a high end dealer. They got me the highest price possible extremely quickly due to their knowledge of the market. Their fees were extremely reasonable and I would recommend them without hesitation. I delt with Marcelo who was extremely professional and knowledgeable. He explained the whole process from the start and kept me in the loop throughout. Payment after sale was fast and I will certainly be using their services again.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Breitling Chronomat

Marcelo was very welcoming and extremely patient, explaining both my watch and watches in general to me, a rank amateur! I enjoyed doing business with him
And my watch is lovely.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Marcelo at Prestige watches is a superb…

Marcelo at Prestige watches is a superb watch dealer.I have dealt with him several times over last 4 months.His attention to detail and stock are 1st class.
I would not hesitate in recommending him if you are either buying or seller your watch your in a very safe pair of hands.Thank you Marcelo.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Having previously purchased a watch from Marcelo at Prestige Watches I recently went ahead and purchased an Omega that he had for sale
Once again i received great service and I wouldn't hesitate to go to him again. First class communication, prompt delivery, and the watch arrived in perfect condition and exactly as described. Thanks!

July 24, 2023
Unprompted review

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