Prestige Design & Workwear Ltd Reviews 

21
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

One again thank you so much to you all at prestige design.I ordered this week and was not expecting my uniforms till next week but pleasantly arrived today with your lovely delivery driver.Cant thank... See more

Rated 5 out of 5 stars

Prestige were SO helpful when I forgot to order a hoodie for a school trip!! They took the time to check for the (missing) order and called me back several times to follow up. Then they did a rush ord... See more

Rated 5 out of 5 stars

12/10 service from Jo, Mandy, Tommy and the team at Prestige, after I took two running vests to their shop yesterday (April 19th) to have our names printed on them ahead of this weekend’s London marat... See more

Rated 1 out of 5 stars

DONT BUY FROM PRESTIGE - their website is misleading. My daughter wasn't able to exchange goods she purchased out of her own money and the staff were really unhelpful and didn't offer a solution. We... See more

Company details

  1. Safety and Work Wear Store

Information provided by various external sources

Prestige Design is a family owned business with over 20 years experience, in that time we have built on our excellent reputation and established ourselves as a main supplier of quality Workwear, Leisurewear, School Uniform and Promotional wear. We also offer a wide range of services such as Custom Embroidery, Screen printing, Banners and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.3

All reviews

(21)

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Rated 5 out of 5 stars

The Best Online shop

One again thank you so much to you all at prestige design.I ordered this week and was not expecting my uniforms till next week but pleasantly arrived today with your lovely delivery driver.Cant thank you enough as 1 of the items I need for Monday.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Prestige were SO helpful when I forgot…

Prestige were SO helpful when I forgot to order a hoodie for a school trip!! They took the time to check for the (missing) order and called me back several times to follow up. Then they did a rush order in the missing item in 24 hours and had it delivered to my local shop for me to pick up. Tom helped me, I was so grateful and impressed with the customer service.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

12/10 service from the guys at Prestige!

12/10 service from Jo, Mandy, Tommy and the team at Prestige, after I took two running vests to their shop yesterday (April 19th) to have our names printed on them ahead of this weekend’s London marathon - the quickest turnaround EVER, I can’t praise the team enough for how lovely, efficient, and professional they all were! Would highly recommend Prestige for all your workwear, PPE, school uniform, and sporting needs - I wouldn’t go anywhere else now :)

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

Very rude staff

My god the staff think they are running a Royal shop .. I have never come across such rude staff. They look at you like you’re something on their shoe .. lots of working mums and dads go in there for school uniform, that is not cheap .. could spend £200 in like 20 minutes .. and the staff have the nerve to look at you like you’re trash . Who do you think you are? Prestige I’d get new staff and do some training on how to be nice polite and not to think your above everybody else who walks into that shop .. at the end of day they are shopkeepers and we pay your wages you should remember that !!!!

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Actually zero stars

Actually zero stars, I turned up 20 minutes before closing to a man on the door saying I wasn't allowed inas the shop was closing for the day, he was rude and totally unhelpful (closing early for bank holiday weekend I might add where they are off Saturday, Sunday and Monday) the week before the youngsters are back to school. Absolutely awful and they have always been rude in that shop to me and others around me.

August 25, 2023
Unprompted review
Prestige Design & Workwear Ltd logo

Reply from Prestige Design & Workwear Ltd

Hi Ciara,

Thanks for your review and sorry to hear of your bad experience, although this is very different to the Facebook message that was sent to us from yourself.

Can I ask, did you book an appointment to shop in store?

Thank you.

Rated 1 out of 5 stars

Turned up to the shop with my children…

Turned up to the shop with my children to buy a few items ,it clearly says on the door I need to book an appointment, but then I thought let me go in and see if I can book one ,the lady said yes I need to book one but she for this one te she will let me buy what I needed fair enough, my daughter had to try some blouses so approached one of the young girls who were helping so she brought me 3 different sizes they were in packed so I told her to try the size I thought will fit her, it was abit small so I requested for a bigger size which we did not open to try we just that it will be okey wait until I got to the till the lady who had let me in without an appointment literally shouted at me that I wasn't allowed to open the pack of blouses to try on I tried to tell her we were told my daughter can try ,she wasn't having it she was so rude trying to make me feel because she let me in without an appointment she could talk to me the way she wanted I didn't want her to serve me any more wanted to move to the next desk she told me she is the only who is serving at the till so she will have to do it ,this is the worst customer service Ihave encountered where you are made me fill like an idiot without choice

August 2, 2022
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM PRESTIGE

DONT BUY FROM PRESTIGE - their website is misleading. My daughter wasn't able to exchange goods she purchased out of her own money and the staff were really unhelpful and didn't offer a solution. We won't be buying from here again!

March 9, 2022
Unprompted review
Rated 1 out of 5 stars

If I could I'd give zero stars

If I could I'd give zero stars! Rubbish customer service. Don't let the customer know that they need order the stock before dispatching it! Made an order mistake although it clearly said what it was ordered and also confirmed in an email exchange! And have face to request a return from the customer at my own expense! Will never order again!

September 20, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered online to collect

Ordered online and selected collection rather than delivery as was 7-10 days for delivery. At no point during the ordering process did it say it was the same wait for collections. Tried to call them numerous times for a couple of days. No one answers the phone. It rings a couple of times then the ring tone changes to engaged. Have tried about 30 times. In end decided to go to the store as the items had been paid for online. The staff in the shop are rude and dismissive. Did not want to help. Told me I shouldn't have turned up until they contacted me. Told me my order wasn't ready then ignored me and moved onto the next customer. I witnessed them speaking to most customers in an undesirable way. Not what you expect when you've spent £230 this year on uniforms. The worst customer service I have ever experienced. They should try treating their customers with more respect instead of taking their custom for granted. They may have school contracts but it does not give them the right to assume their paying customers will put up with a terrible service. Try updating your website at least. Send all the staff on a customer service training course, especially the lady on the till that seems to be in charge. Unbelievable!

September 6, 2021
Unprompted review
Rated 2 out of 5 stars

I wouldn’t use them again just stick to online orders

I booked an appointment online to have my daughter try on cloths I got to the store in Barton at 9.55 and wasn’t allowed in the shop till 10:10 as they said they were busy so tell me why make an appointment?? The staff in the shop were all young girls with a very big attitude problem and clearly had no customer service training at all I asked for the size I need and the girl who served me just said no try these on , like she knew better than me after I tried them on it took ages to find someone to help everyone I ask told me I’m busy in a very rude way by the time someone did come over I asked for to pairs in a longer length she just pointed and said there over there I waited in the line to pay for 15 min as a shop full of staff and only one person on the till ? When I finally paid I asked why the logo wasn’t on them she said they can do that now but I’d have to wait 15 min like I hadn’t been in there long enough I would. Like to know why the staff didn’t take the trousers to have the logo on while I was in line to pay probably because they wouldn’t know how to be that helpful I waited 30 min in the end for the logo to be put in no apology nothing 1 hour and 35 min to buy 2 pairs of trousers really ?

August 14, 2021
Unprompted review
Rated 1 out of 5 stars

Haven’t had a good experience with…

Haven’t had a good experience with Prestige. Charged me for a bigger bag but sold me a small one. I emailed them and the person that dealt with the email was so rude to me telling me if I have a problem with the product, I should contact the school, when I bought it from them and after being over charged. I am truly disappointed.

September 10, 2019
Unprompted review

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