Prestige Hair Extensions Reviews 40

Prestige hair team was very helpful! Especially Emily, she took the time to ask for multiple pictures and asked me in depth what I was looking for to ensure I got the correct colour match.
Thanks so much

Im a hairdresser but also have been using these for many years on my own hair. I have tried many others prior but I found prestige and so happy, the hair just keeps on going and going , it's only because I cut them sometimes that I ever order new for myself, I still have some that I use over 3 years old. I used to buy nano but now I have tapes. I normally have the lightest blonde and they're fabulous. Try them you won't be disappointed!! 💕💯

Really quick response to my concern.

Had a lovely lady named Lucy who helped me choose a shade to pick online as I was in a hurry as my original hair extensions had come.

I had direct contact with Lucy and she has been so helpful, and quick to respond to my queries. Thank you again Lucy.

Very quick service - good communication.
Can’t wait to receive my weft sample.

I had a small issue an I usually don’t like to complain however Joe helped me out and the service joe provided was the best I could have asked for . My problem was addressed straight away and sorted almost immediately. Joe understood from my point of view and I couldn’t have asked for better support. I would recommend prestige to anyone! They are the best !🩷🩷

Will never stop ordering from Prestige! Their hair is amazing, thick and long lasting. Always been helped when I needed support. ❤️

Joe has managed to get my order out for next day and I’m so grateful for the help. Xx

Thank you

I’ve been using prestige for 11years now, there are my main supplier, best colour stock, always reliable & consistent. Their customer service is amazing, I would highly recommend.

Prestige has been one of my main hair suppliers for years now and I am very satisfied and feel confident supplying their hair to clients! The hair is great quality that lasts very well and they have a great colour range! Their customer service has also always been very friendly, helpful and professional and they really do try their best to accommodate. Thank you prestige for being a great supplier to work with xx Charl, Diamond Hair Extensions xx

The customer service from this company is second to none! They are very quick to reply and resolve any issues. I’ve been using this company for a number of years now and they are one of the best for quality!

Genuinly THE best hair extension about. My clients and I love the hair and the customer service is amazing

I have recently started using Prestige and I just wanted to say how pleased I am with the quality so far. But most impressive is their customer service! Thank you!

I bought some 18inch nanos, the hair itself isn’t too bad but the metal top isn’t long enough it’s way too short for beads to grip onto they just slip out. Total waste of money if you ask me find somewhere else to buy hair

So disappointed. Ordered on the 18th of June so that I had plenty of time for them to come for my wedding (mid July). Chose Royal Mail (4-5 days I believe). I still haven't received the order. Prestige are saying that they are investigating, however, this may take 30 days! I cannot afford anymore hair extensions for my wedding until I get the refund from them.
So upset by this.
I definitely will not be recommending this brand to anyone.

Absolutely disgusting customer service. My order was missing a bundle. I had personally opened it the minute it arrived. So noway it could have been lost or Fallon out.
Prestige checked there cctv and claimed all 3 bundles were packaged. They sent me photos of the cctv to prove it, except there was no clear image of the hair being posted or proof of my address so it could have been anyone’s. I tried to be really nice but was told I wasn’t allowed to order as I was accusing them of lying.
I was given a refund for my colour ring I invested in previously, but I’m still at a loss as I never received the missing bundle of hair. I had re-ordered another bundle in the mean time hoping prestige would sort out the matter. If I was lying I wouldn’t have done that. Im so upset about this. Now £100 down. I will never recommend this company.

Massive colour fade, paid for higher quality hair which is supposed to be guaranteed for 6 months, only had it in for four, my hairdresser has emailed to advise and you won’t do anything about it, very disappointing, what the point of the guarantee then ?

Beautiful salon and the best advice about the right hair extension to use, Excellent quality I highly recommend

Great customer service! Really helpful whenever I have put an enquiry in!

Hi this hair is amazing really beautiful and the high quality hair is absolutely beautiful and lasts amazing. I have experience of fitting a number of clients hair extensions from this company and the hair is beautiful and Tthe customer service for this company is really good aswell and they go out thier way to help you and advise you and call you back.i have personally has a call back from the director of the company Melissa who is very polite ,professional, and explains everything and anything you need to understand about different wefts ect. I will certainly be ordering hair through this company again my clients love this hair it is worth every penny and I also have friends that are doing hairdressing that also recommended this company as the best ,

Kind regards

Katy