Prestige Titles Reviews 

237
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and quick to resolve any ordering mistakes or general questions. Many people truly love the beautiful, high-quality certificates and professional presentation packs, making these items perfect and memorable gifts for friends and family members. Some reviewers were not happy with shipping delays, mentioning they waited over a week without receiving dispatch confirmation, tracking information, or timely email replies. A few other people also felt that official government organizations would not recognize the purchased titles for official identification documents as expected.

What people talk about most

Product

Clients share positive opinions on product, noting that the certificates arrive quickly in lovely folders and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting quick responses and... See more

Order

Reviewers highlight positive aspects of order process, describing it as super easy and seamless with great... See more

Service

Customers had positive experiences with service, noting that the whole process was smooth, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... See more

Company replied

Rated 5 out of 5 stars

When i ordered my titles (ordered 4) all were to start with, good value for money. Items arrived quick and safe packed and certificates were lovely. Later on when wanted a digital copy and had diffic... See more

Company replied

Rated 5 out of 5 stars

What a fantastic idea and gift! Super easy to order, great price and fast delivery. The certificate is beautiful with a lovely frame. Can't wait to see my mum and dad's reaction. Highly recommende... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(237)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to order

Very easy to order. The certificate look fabulous. Thanks to everyone at Prestige Titles. I would thoroughly recommend this to everyone

February 14, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you so much for your kind review. We’re delighted to hear you found the ordering process easy and that you were pleased with how the certificate looks.

We really appreciate your recommendation and your lovely feedback.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent service definitely recommend…

Excellent service definitely recommend Jennifer was a great help. Very quick service

February 12, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Carole,

Thank you so much for your kind words and for taking the time to leave a review. We’re delighted to hear you had a positive experience and that Jennifer was able to help — we’ll be sure to pass this on to her.

We’re really pleased everything was quick and smooth for you, and we truly appreciate the recommendation.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Bought a certificate for my wife

Bought a certificate for my wife, on which I made a mistake. Contacted Presige Titles, and helped by "Jennifer" who rectified my mistake straight away. It was an absolute pleasure to deal with Prestige Titles whose products are excellent, and so are their staff, especially Jennifer.

December 11, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Brian,

Thank you so much for your review! We're so glad Jennifer was able to assist you.

We really appreciate you taking the time to share your experience.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Hi this company were very good…

Hi this company were very good everything was done quickly and was easy to order they kept informing me of delivery and very professional. The product great is great and fun my other half love it

December 19, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Mark,

Thank you so much for your kind review! We’re delighted to hear your other half loved the title and that the process was easy for you.

We really appreciate you taking the time to share your experience.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

My son was over the moon with his gift

My son was over the moon with his gift. It was delivered in the time frame we were given.

January 20, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear John,

Thank you so much for your lovely review. We’re delighted to hear your son was pleased with his gift and that it arrived within the expected timeframe.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very pleased with the legal process of…

Very pleased with the legal process of the deed poll documents & certification.
Expect to wait up to 14 days to receive your title.

January 19, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for taking the time to leave a review! We’re really pleased to hear you were happy with the process and the documentation provided.

We also appreciate your patience. We’re actively working on speeding things up and are now achieving a 2 day delivery time for the majority of orders. Thanks again for your feedback and for choosing Prestige Titles.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Easy to set up

Easy to set up, staff very helpful and kept me updated

January 6, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Roy,

Thank you for your kind review. We’re pleased to hear you found everything easy!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very easy

Very easy. to do best thing i ever did briliant company

January 19, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Alfred,

Thank you for your lovely review. We’re pleased to hear you found everything easy to set up and that our team were helpful and kept you updated throughout.

Kind regards,
The Prestige Titles Team

Rated 1 out of 5 stars

Awful experience

Awful experience so far, it has been 8 working days since I have ordered and I am yet receive as much as tracking number. Parcel has not even been dispatched yet according to the order confirmation page. Would absolutely not recommend

January 15, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Eve,

Thank you for taking the time to leave a review. We’re really sorry to hear about your experience so far — this certainly isn’t the level of service we aim to provide.

We’d like to look into this and resolve it as quickly as possible. I have requested further information so that we can locate your order, and then our team will be able to assist straight away and provide an update.

We appreciate you bringing this to our attention and hope we can put this right for you.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Bought this for my husband for xmas and…

Bought this for my husband for xmas and he loved it! It comes with title deeds and details of the piece of land you own, and information telling you how to update your documents, would definitely recommend this if your stuck for a special gift for someone

December 25, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Lisa,

Thank you so much for your lovely review. We’re delighted to hear your husband loved his Christmas gift and that you found it such a special and thoughtful present.

It’s great to know you found the pack informative and easy to use, and we really appreciate your recommendation to others looking for something a little different.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Great service

Great service, and the contents of my prestige package was second to none, I would highly recommend them

December 18, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Verity,

Thank you for your kind review. We’re really pleased to hear you were happy with the service and the contents of your Prestige title pack. Your recommendation means a lot to us.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very good company

Hi got my lord title and it was very useful then barabra jessop I told her I would get one for her she was very pleased she liked the title I think it is a very good idea to make people lords and ladies am certainly glad I got mine I would give the company 100%

January 10, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Michael,

Thank you so much for your lovely review. We’re delighted to hear how pleased you’ve both been with your titles.

We really appreciate your kind words and your recommendation — it means a great deal to us.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very good service

Very good service

January 9, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Kenneth,

Thanks so much for taking the time to leave a review. We really appreciate it!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent

Excellent. Thank you x

January 9, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Kevin,

Thanks so much for taking the time to leave a review. We really appreciate it!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent product and excellent…

Excellent product and excellent service. Had the certificates within a few days.

January 8, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Dermo,

Thank you very much for your kind review. We’re delighted to hear you were pleased with both the product and the service, and that your certificates arrived so quickly.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very Imressive

Came across Prestige Titles on social media, so decided to give it a go. The process was simple and easy to use. Very impressed. Brought myself a Lord title and one for my son. Mine has already been useful. After weeks of trying to get a refund from another company with no luck, I sent an email with my Lord title at the bottom, and hey presto, I received my refund. Thanks Prestige Titles

January 9, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Steve,

Thank you so much for taking the time to leave such a great review. We’re really pleased to hear how easy you found the process and that you decided to treat both yourself and your son.

It’s especially nice to hear your title has already come in handy — stories like that always make us smile. Thanks again for choosing Prestige Titles and for sharing your experience.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Easy purchase and quick delivery

Easy purchase and quick delivery. Would recommend 100%.

December 22, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Fiona,

Thank you so much for your kind review. We’re delighted to hear you found the purchase easy and the delivery quick. Your recommendation really means a lot to us.

Kind regards,
The Prestige Titles Team

Rated 1 out of 5 stars

I have tried to use for driving licence…

I have tried to use for driving licence and there saying its not acceptable

January 6, 2026
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Daffydd,

Thanks for your feedback. So sorry to hear this!

We always aim to be transparent about what our titles can and can’t do. While many of our customers (including myself) have successfully updated documents like driving licences and bank cards, we clearly state on our website that acceptance is at the discretion of each organisation — so we can’t guarantee approval in every case.

We understand your concern and appreciate you taking the time to share it. If there’s anything we can assist with directly, feel free to get in touch.

Kind regards,
The Prestige Titles Team

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Ordered 2 lady titles the same time and paid instantly but took 2 weeks to get them delivered only to find one in the envelope! It takes them 1-2 days to respond to emails which is ridiculous. Both should have been posted together so now I am unlikely to get the other one by Christmas. I am fuming! They are quick enough to take your money but take forever to post your titles out and then mistakes. Not happy!

December 20, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Gary,

We’re genuinely sorry to hear about your experience — this is far from the level of service we aim to provide, and we completely understand how frustrating this must have been, especially with Christmas approaching.

The festive period brought an unexpected surge in demand, and while over 90% of orders were dispatched on time, a small number did experience delays during that adjustment period. That’s on us, and we sincerely apologise for the inconvenience caused. We’ve taken this as a clear lesson and have already put measures in place to ensure we’re better prepared going forward.

We’re also very sorry for the packing error and appreciate how disappointing that would be to open an incomplete order. Our team remains on standby to assist and ensure this is resolved as quickly as possible.

Thank you for taking the time to share your feedback — it’s important to us, and we’re committed to doing better.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

WOW...what a fantastic idea for a gift…

WOW...what a fantastic idea for a gift and from ordering it on line to receiving it, it was seamless! I was recommended Prestige Titles by a friend and I'm so glad. Ordering on line was so simple and easy(I didn't even have to ask my children to help me). Then when it turned up I was so impressed with the package I ordered, it's so professional and looks very impressive. So much so, I've ended up buying 15 of them....even 1 for myself!! Thank you Prestige Titles for making my Christmas a little easier this year.

December 20, 2025
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Joanne,

Wow — thank you so much for such a wonderful review. We’re absolutely delighted to hear how seamless you found the whole experience.

It means a lot that you were recommended by a friend, and even more so to hear how impressed you were with the presentation — buying 15 packs (and one for yourself!) really made our day. We’re thrilled we could help make your Christmas a little easier this year.

Thank you again for choosing Prestige Titles and for your incredible support.

Best regards,
The Prestige Titles Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look