Prestige Wheels Ltd Reviews 591

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people are particularly impressed with the high quality of the product and the outstanding customer service, often noting that their wheels look better than new after repairs. However, some customers also noted issues with communication and the quality of repairs. A few people reported that their wheels were painted a different color or that the repair was not done correctly, requiring multiple attempts to fix. Additionally, some reviewers were dissatisfied with the customer service from a manager, citing argumentative behavior and a lack of apology for mistakes.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the professionalism, friendliness, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of repairs and... See more

Product

Customers had positive experiences with the product. Reviewers consistently praise the refurbishment of alloy... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the first-class service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first phone call to picking the car up at the end, the process couldn’t have been smoother We dealt with Phill, professional, knowledgeable,very helpful and he smelt 👌 4 wheels powd... See more

Company replied

Rated 5 out of 5 stars

John came and did an alloy repair for my wife this morning. He was professional, friendly and very helpful. He was knowledgeable about what he was doing and was very particular about cleanliness and l... See more

Company replied

Rated 5 out of 5 stars

My first experience using Prestige Wheels has been a very positive one! Communication was excellent throughout, as was timing and quality of workmanship. Adam arrived as planned, to carry out a mobi... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and experience, so glad I found Prestige. Due to a damaged wheel caused by Halfords, I am so grateful that John was scheduled to my repair. He is such a knowledgeable experienced m... See more

Company replied


Company details

  1. Auto Repair Shop

Written by the company

Alloy Wheel Refurbishment and Repair specialists covering the mainland UK. We have both a full factory refurbishment plant and team of fully employed mobile engineers. Contact Details: Tel: 0800 840 40 40 Email: info@prestigewheels.co.uk Web: www.prestigewheels.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brake Callipers & Alloy Refurb

Came to the house and did a superb job painting my brake callipers and touching up a scuffed alloy for a great price. Would definitely recommend.

December 12, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent customer service and a good…

Excellent customer service and a good job.

December 9, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great job and great team

December 9, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

1st class repair

Their representative did an excellent repair to my vehicle. Arrived promptly, was kind and polite. A pleasure dealing with Prestige Wheels

December 10, 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 1 out of 5 stars

Really bad experience with this company…

Really bad experience with this company they came out to do a cosmetic repair was not done right then sent some one out again to see if they can sort it they sed it will need recuting and painting got the wheel back to find out it had been painted a different colour to the rest and now it will need doing again now it will have no cuts left so I've lost my last cut on my wheel which is not my fault 😡

November 19, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Mobile smart repair

John carried out a smart repair on my wheel at home today, he was very polite, courteous & very thorough in his work & did an excellent job, highly recommend it now looks amazing

November 15, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great company…

Great correspondence very easy to deal with emailed me with what work I needed and also the price booked me in very quick and when I picked my car up one of the staff accompied me and explained what had been done and was I happy with the work done 👍

November 11, 2025
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Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 4 out of 5 stars

Pleased with the over all experience

Pleased with the over all experience. Expected the engineer to take longer bearing in mind he had three tyres to do. He was very polite and punctual. With regards to the job you can still see the areas repaired but at least it’s better than it was.

November 10, 2025
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Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service
They look like new again.

November 10, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Speed of service

Very efficient & friendly service. Excellent result & had my car back in 24 hours.

October 29, 2025
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Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

From booking to completion - first class service.

Easy booking process - I had a phone call within minutes of completing the online process and making payment. I was offered a home visit the next day, but opted for the first appointment that worked for my diary. Confirmation of time the day before and John the technician arrived promptly with good communication throughout. He was professional and repair was completed with care and precision. Very pleased with the result. All completed in under an hour.

November 3, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great communication

Great communication, reliable and excellent customer service!

October 27, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Have unfortunately had to take three of…

Have unfortunately had to take three of my cars to Prestige Wheels to have work carried out on the alloy wheels due to my partner not being able to stay away from curbs and on every occasion can say that Prestige Wheels have done an excellent job and would recommend them 100%.

October 24, 2025
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Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 4 out of 5 stars

High quality and personable

Despite an initial no show by one of the mobile technicians, the eventual alloy repair by John P was top notch. Both front wheels, one with fairly substantial damage, were restored efficiently and to a high standard. Would recommend.

October 23, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

After watching a YouTube review by high…

After watching a YouTube review by high peak I noticed he said he used prestige wheels on his cars and that the service and quality was excellent, so after badly damaging my diamond cut wheels I took my car to prestige and left it with them and 24 hours later my wheels looked better then new .A truly first class job on all four wheels and I will definitely would not hesitate to use them again
A big thanks to all the team at prestige

October 17, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Quote via WhatsApp messaging results in great job

Prompt quote via WhatsApp messaging. Four alloy Soda Yeti wheels total refurbed and looking good. Great customer service, very pleased

October 22, 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Informative and clear with their…

Informative and clear with their product. Recommended by a friend, they did not disappoint - from a quick turnaround to a first class refurbishment. All staff were helpful and friendly. A nice firm to trust your wheels repairs with!

October 21, 2025
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Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Prestige wheels did an excellent job

Prestige wheels did an excellent job in refurbishing my wheel that had a very deep scratch. Would recommend this company.

October 17, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Prestige Wheels - Fantastic Job

Prestige Wheels did a fantastic job on my diamond cut alloy wheels. One of the wheels had some deep damage and I did wonder whether it was repairable - but after careful and lengthy repair, both wheels look like new. I am delighted with the outcome and with the professional way the work was carried out. I would thoroughly recommend Prestige Wheels.

October 9, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent service

Excellent service, engineer John Prince was friendly and did a good job on the repair.

October 13, 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

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