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Prestivium Reviews 11

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TrustScore 3.5 out of 5

3.4

Bags and Luggage Store
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Company details

  1. Bags and Luggage Store
  2. Bag Shop
  3. Fashion Accessories Store
  4. Handbags Shop
  5. Luggage Store

Written by the company

Prestivium is ontstaan vanuit een passie voor reizen en luxe. Wat begon als een zoektocht naar de perfecte reiskoffer groeide uit tot een merk dat de standaard in hoogwaardige bagage opnieuw definieert. Wij begrijpen dat stijl en kwaliteit hand in hand gaan met een leven vol reizen en avontuur. Daarom combineren we vakmanschap met innovatief design, zodat elke reis niet alleen comfortabel, maar ook een statement is. Met Prestivium kies je voor meer dan alleen een koffer. Je kiest voor een levensstijl.

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3.4

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(11)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Good product, but poor delivery experience

The suitcase is great and meets my expectations. However, the delivery took 4 weeks instead of the promised 5–7 business days. It was shipped from China, which was never mentioned on the website. Customer service didn’t provide clear answers when I asked about the delay. Good product, but the lack of transparency and support was frustrating.

July 11, 2025
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Reply from Prestivium

Dear Hannah,

Thank you for your honest feedback, and our apologies for the delay and lack of clarity during delivery. We’re glad to hear you’re happy with the suitcase itself, and we truly appreciate your patience. Your comments will help us improve our service.

Kind regards,
Team Prestivium

Rated 1 out of 5 stars

Still not delivered

Still not delivered

May 7, 2025
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Reply from Prestivium

Dear Shahrokh,

Thank you for your feedback. According to our tracking information, your order was delivered some time ago. Could you please let us know if you have received it?

If everything arrived well, we would kindly appreciate it if you could update your review. If there is still an issue, please let us know — we’re here to help.

Kind regards,
Team Prestivium

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