Pretty Kitty Fashion Reviews 

445
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful clothing quality, stunning retro designs, and exceptionally comfortable fits that make them feel truly confident during special occasions. Additionally, people deeply appreciate the remarkably fast delivery service and wonderful packaging that makes receiving a new order feel like opening a special gift. However, some customers also noted minor challenges regarding sizing guides, mentioning that items occasionally felt too large or required careful attention when selecting measurements. Despite these occasional fit adjustments and sizing variations, shoppers remain overwhelmingly satisfied with the overall product excellence and lovely clothing variety.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the gorgeous styles, excellent fabric... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the garments are beautifully... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Order

Reviewers highlight great satisfaction with the order process, praising the fantastic range of styles and... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting quick delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had never heard of this company before so was a bit wary about placing an order. Wow, so pleased I did, arrived next day in beautiful packaging. Tissue paper around beautiful dresses and folded s... See more

Company replied

Rated 5 out of 5 stars

Never thought I’d find a dress online, that slipped on as a perfect fit the minute I wore it. The dress is beautifully made, hangs and moves well. Love the pattern (otters) which is cleverly design... See more

Company replied

Rated 5 out of 5 stars

Beautiful clothes , well made and very flattering . Everything I order fits ( old skool size 8 ) and I get constant compliments and always get asked where I got them from. Delivery is good and they c... See more

Company replied

Rated 5 out of 5 stars

Pretty Kitty is now my "Go To" online shop for something dressy to wear. I have bought 4 of the cross front style, full skirted dresses, 2 in heavier, winter weight fabrics, 2 in silky, summer wei... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Shop our unique range of vintage inspired style dresses, clothing, shoes & accessories. Inspired by iconic 40s, 50s and 60s styles, and with a unique twist. Next day delivery available. Plus interest Free credit options. Now with FREE RETURNS for all UK customers. EU ORDERS now with no extra TAXES or DUTIES at customs so a seamless delivery within 2-3 days with no extra charges.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(445)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service

Quick service, great quality clothes. I returned a style that didn't suit me, the whole process was quick and easy. A great company.

April 30, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Marion. It’s always great to hear from new customers. We look forward to seeing you back soon

Rated 5 out of 5 stars

Great dresses

Hi, I personally would like to thank Pretty Kitty 🐈 Fashion for their gorgeous clothing particularly the dress 👗 I have bought for my youngest son’s wedding in August, I’ve bought a couple of mog dresses but I’ve now got the one that I’ll be wearing along with the lovely petticoat also bought from Pretty Kitty.

The dress is a beautiful swing dress the material is breathable and will be perfect for the summer wedding, I’m looking forward to wearing it along with the petticoat.

I have had no issues with ordering the quality garments and the delivery was as one would expect fast and carefully delivered.

May 15, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much for the lovely feedback. We hope to see you back soon :)

Rated 4 out of 5 stars

Good Choice

I made my order the first time and I wasn't wrong choosing Pretty Kitty. The quality of their dresses and accessories are great! The dress I ordered fits me well as if it was made for my size. The packaging is 'posh'! and most of all, delivered on time.

May 20, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Daisy. We always try and dispatch our orders promptly and in perfect condition so glad to hear that this was the case with your order :)

Rated 5 out of 5 stars

Burgundy Multi Floral Print 3/4 Sleeve…

Burgundy Multi Floral Print 3/4 Sleeve Boat Neckline 50s Swing Dress With Pockets, delivery was in 2 days which was great. I was slightly worried about the sizing as going by the size guide I needed a larger dress size than I am normally, I went with the guide and glad I did it fits really well. Can't wait to wear it at my nieces wedding.

May 30, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

That’s lovely to hear Julie :). I’m glad to hear that you used our size guide. We try and make shopping as simple as possible for our lovely customers

Rated 5 out of 5 stars

Beautiful dresses with fast delivery

Very fast delivery service & free uk returns. Im been impressed by the quality, fabric & price. I selected size 10's acording to the measurement guide. Dresses were too generous, so going to return these for my usual size size 8. If in doubt go smaller.
Update - gutted the size 8 cream floral cap sleeve dress was also miles too big everywhere & not available in a size 6. The quality & fabric are beautiful, some dress sizes are completely off though, thankfully its free returns.

May 29, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thanks for the feedback Maria. I’m sorry to hear about the sizing issue. We recommend going with the bust size if in between sizes but as always we offer free exchanges if required :)

Rated 1 out of 5 stars

pretty kitty is bad

pretty kitty is bad i hate the gore and the horrifying casey turned into half pretty kitty and human

May 11, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

This is a fake review which we are awaiting removal - please ignore

Rated 5 out of 5 stars

I love Pretty Kitty

I love Pretty Kitty. Their dresses are gorgeous, beautifully styled, and good value for money. I chose the brown polka dot Audrey dress. It was beautifully packaged and delivered promptly. Perfect!

April 16, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much for the lovely words Karen - it really is a stunning dress :)

Rated 5 out of 5 stars

Wonderful Retro Clothing

Fabulous, unique, retro clothing. I have three dresses from Pretty Kitty. All of them are very flattering and I get compliments whenever I wear them.
The delivery times are quick and I have only had positive interactions with this company.

April 18, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely words Joanna. We hope to welcome you back very soon

Rated 5 out of 5 stars

I love my new skirt

I love my new skirt. It us exactly what I was looking for. The size was perfect and the fact it has pockets even better.

May 1, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Felicity - it really is a gorgeous skirt isn’t it? :)

Rated 5 out of 5 stars

Love my petticoat very full and makes…

Love my petticoat very full and makes my dress sit amazing the quality is 2nd to none i have a few petticoats in different colours from various sellers but this 1 is by far the best super fast delivery i will be using Pretty Kitty for a good few items from now on thank you so much

May 12, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Helen - that’s lovely to hear :). We look forward to seeing you back shopping soon

Rated 5 out of 5 stars

The quality and fit is amazing

The quality and fit is amazing. Just buy it without any second thoughts . Delivery also was very fast.

April 18, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much for the lovely feedback. We hope to welcome you back very soon :)

Rated 5 out of 5 stars

Elegance in abundance

Pretty kitty is definitely my go to if I want elegance and glamour! This is not my first purchase and I will be purchasing lots more in the near future. Don’t walk run and get your look… you won’t regret it 😘

May 5, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Maxine for the lovely feedback. We love to hear from our fab customers and look forward to welcoming you back very soon x

Rated 5 out of 5 stars

Wonderful

The delivery was fast, the dress was beautiful

May 12, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the feedback Ceri - we aim to post on the same day of the order where possible :)

Rated 5 out of 5 stars

Great company to use.

Very easy website to use, dress is absolutely beautiful, I ordered for a wedding vow renewal and it's perfect. Quality of the dress is real good and feels lovely. Have ordered the petticoat to go with it.
Only problem was I ordered from Ireland and I had to pay duty, at my end. They have recently sorted that out, which means I can order more from them in the future.

April 16, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the feedback Debbie. Yes I’m sorry you just missed out but all our EU orders now have no taxes or duties added at Customs so your parcel will come straight to you from now on :)

Rated 3 out of 5 stars

I have previously highly rated Pretty…

I have previously highly rated Pretty Kitty Fashion for their dresses. However following a recent interaction, I am now extremely disappointed and will not use them again. I purchased 6 dresses to try on for an event, and returned 5 using the free returns they offer. They have only partially refunded my returns, saying that only 3 dresses arrived. They stated the weight on the returns slip I received from Royal Mail was the reason, and that it was only the right weight for 3 dresses; however I have spoken to the post office I used, who advised that this is a pre-populated weight by the company and not reflective of the actual weight of the package, leading to me believe that Pretty Kitty are lying.
I have had a number of email interactions with the company and they are still refusing to refund the full amount, leaving me £100 down, on dresses which I returned following their returns procedure. I feel extremely let down and quite honestly outraged by their procedure. I would not trust buying from them again, which is a shame as their dresses are lovely
Edit: following further discussion with the company and the post office involved, it appears that the post office often does not weight returns packages and therefore this error was not on the part of Pretty Kitty. This has now been escalated within the company and a refund for the dresses, which appears to have disappeared due to a tampered package, provided, which is a much more satisfactory outcome

May 10, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

We are sorry to hear that you are unhappy Olivia. Pretty Kitty has been established since 2007 and we can assure you that we would not lie about receiving items back into our warehouse. The receipt you provided had the parcel weight of 990g, which is the weight of the 3 items we received back. We have no way of affecting this weight as it is generated at the post office depending on the weight of the parcel so I am sorry that you have been mis-informed. We have never had any issues with this system in the 7 years that we have used it and after checking with you whether there was any chance that the items had not been mistakenly sent in another parcel or to a different retailer, we have now escalated this further with Royal Mail as part of our due process. As stated in our correspondence with you, we will always do all we can to resolve any issues for our customers, and I am sorry that this one is taking a little longer than usual to resolve, however I hope you can see that the fault is not with us.

Rated 5 out of 5 stars

I ordered a dress I plan to wear for my wedding

I ordered a dress I plan to wear for my wedding and the oringap dress I ordered wasn't the right one I exchanged it with no fuss it was with me within 24 hours of them recovering the parcel and to top it off I was offered a voucher work worth more than the credit I had following the exchange of course I said yes.
No the dresses they are so well made and true to size good quality material flattering for all sizes comfortable and the petticoats are very full as well

I would recommend even if your not happy with your purchase or get resolved straight away

May 1, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much for the lovely feedback Katie. Yes we offer a no quibble free returns service so I am glad that you utilised this :)

Rated 5 out of 5 stars

Wedding Guest.

I have a wedding to go to in May and wanted a dress to wear. I never ever wear dresses, but this is Perfect. We were asked to wear spring/summer colours, and I was slightly worried about ordering online. I bought the
Coral Rose & Green Print Strappy Summer 1950s Swing Dress.
The dress itself and colour is like the image, sizing and length are great and I love the deep pockets. The dress has a strong cotton material, fantastic if windy weather.

The dress was posted very quickly and very well packaged. I would Highly recommend.

April 10, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. We strive to offer the best value and range for our wonderful customers :)

Rated 5 out of 5 stars

Excellent service

Excellent service, fantastic dress, can't praise this company high enough. Took ages to find my perfect wedding dress and 5 minutes on this site I found it.

April 19, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you so much fior the lovely feedback. We hope to welcome you back very soon.

Rated 5 out of 5 stars

Excellent presentation

I was looking for a retro dress for my holiday and found Pretty Kitty.
I bought an orange floral 60’s dress which looked perfect. I received my dress soon after ordering and the presentation of the garment blew me away.
It was wrapped in a beautiful parcel type paper and then in a bag.
I ordered a size 12 which I am in dresses and it fits perfectly. I would 100% recommend the company for everything retro and unusual. I was getting fed up with other companies sending me awful looking products that were all creased on arrival and expecting me to pay £3 to send them back.
Pretty Kitty sent me a wonderful garment without the need to send it back and if I did then all their garments were free returns.

April 15, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely review Caroline. We love to hear from our wonderful customers and look forward to welcoming you back very soon :)

Rated 5 out of 5 stars

Lovely quality dresses

Lovely quality dresses, I ordered a few and had no problem with returning them. I will definitely use Pretty Kitten again.

March 16, 2026
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Kathryn - I’m glad you found our FREE Returns easy to use. We look forward to welcoming you back soon :)

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