Pretty Kitty Fashion Reviews 

445
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful fabric quality, elegant retro designs, and wonderful attention to detail in the presentation and packaging. Shoppers also highlight the fast delivery times, excellent value for money, and exceptionally helpful support when organizing orders for special events. Some reviewers were not happy with sizing challenges, mentioning that measurement guides occasionally led to garments feeling too large or requiring careful adjustments before wearing. People also noted that navigating online sizing charts could sometimes feel a little confusing when trying to correctly select the right fit for their body shape.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting the stunning styles,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent fabrics, careful... See more

Delivery service

Consumers find delivery service to be exceptional, expressing immense satisfaction with the speed and careful... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting a fantastic range of... See more

Service

Users describe positive interactions with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never thought I’d find a dress online, that slipped on as a perfect fit the minute I wore it. The dress is beautifully made, hangs and moves well. Love the pattern (otters) which is cleverly design... See more

Company replied

Rated 5 out of 5 stars

Had never heard of this company before so was a bit wary about placing an order. Wow, so pleased I did, arrived next day in beautiful packaging. Tissue paper around beautiful dresses and folded s... See more

Company replied

Rated 5 out of 5 stars

Pretty Kitty is now my "Go To" online shop for something dressy to wear. I have bought 4 of the cross front style, full skirted dresses, 2 in heavier, winter weight fabrics, 2 in silky, summer wei... See more

Company replied

Rated 5 out of 5 stars

Beautiful wider range of products at great prices I ordered several dresses to try for my civil partnership they all arrived in good time and it was easy and free to return the ones I didnt want. Lo... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Shop our unique range of vintage inspired style dresses, clothing, shoes & accessories. Inspired by iconic 40s, 50s and 60s styles, and with a unique twist. Next day delivery available. Plus interest Free credit options. Now with FREE RETURNS for all UK customers. EU ORDERS now with no extra TAXES or DUTIES at customs so a seamless delivery within 2-3 days with no extra charges.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(445)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely quality and fit

Lovely quality and fit, with easy delivery and returns

September 21, 2024
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you Kelly for the lovely feedback. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

Pretty Kitty a must for a fabulous wardrobe

Pretty Kitty is an amazing site for women’s clothes and the quality is hard to beat. You’ll find a wardrobe for all occasions with fabulous heels and accessories to match. I’ve been wearing the dresses especially with matching strappy shoes and bags for years and no matter what the occasion, I receive many compliments.

September 27, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Angela for the lovely feedback. We are so pleased to hear that you have been coming to us for years and we hope to see you again over the years to come. Thank you for shopping with us. x

Rated 5 out of 5 stars

Beautifully styled coat love it

Just received my black vintage style swing coat so pleased with this. Great quality and fits perfectly.
Received within a few days of ordering very efficient from ordering to delivery.
Can't wait to wear it thankyou x

October 4, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Christine for the lovely feedback. We are so happy to hear that you are pleased with your coat and we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Lovely dress

Excellent company 👌 would order from them again

September 20, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the feedback Sue. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

Lovely dress, great service, highly recommend

Love my dress. I bought 3 fairly similar dresses from Pretty Kitty to choose one, but never even unwrapped the other 2. Good quality, quite thick, slightly stretchy material that feels nice to wear and holds shape well. Lovely cut and colour. True to size. Wore a petticoat under it for a swing weekend (cheap Amazon one) and looked good, but doesn't need it. Like it so much I wore it to a 'normal' party the next week! Pockets really useful too. Quick refund on the other 2. My husband still going on about how nice I look in it!

September 21, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Susan for your lovely feedback. We are really pleased that you are happy with your purchase and that your husband is happy too. Thank you for shopping with us and we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Beautiful clothes excellent service

Beautiful clothes, excellent customer service, when I contacted Pretty Kitty their response was quick, helpful and positive. Definitely recommend, and will use in future.
Cathy D

September 26, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Cathy for your lovely feedback and for shopping with us. We look forward to seeing you again in the future. x

Rated 5 out of 5 stars

Beautiful dresses for special occasions

Beautiful dresses at exceptional prices, this is my go to shop for a lovely dress as they are so flattering. I wore the blush pink for my daughters wedding and received many compliments

September 1, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Lesley for your lovely feedback and for using us as your go to shop. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

First time on ordering

First time on ordering, and I was delighted when my order came a gorgeous red dress , my size is between a size 8-10 so I ordered a 10 it was so comfortable and looked amazing on can not wait to wear it now , the customer service was brilliant to they got back to me virtually straight away with the answer I needed thank you PK

September 26, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thanks Josie for the lovely feedback. We are so pleased you are delighted with your first order from us and we look forward to seeing you again soon. x

Rated 5 out of 5 stars

LITTLE BLACK DRESS

I bought this black dress for my sons funeral it arrived swiftly, the fit was great and was of good material felt very comfortable on this could be worn for any occasion will definitely order from this firm again

September 16, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Janet for the lovely feedback and taking the time to do so under the sad circumstances for which you bought this dress and our thoughts are with you xx

Rated 5 out of 5 stars

Gorgeous pink dress…

I bought a gorgeous pink dress for a wedding recently. The dress arrived very quickly and looked even better on. It was super comfortable all day. It was well made and fit really perfectly. I really enjoyed wearing it.

August 30, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for your lovely feedback, we are really pleased that you are happy with your dress and we look forward to seeing you again soon. x

Rated 4 out of 5 stars

When I ordered the size was some how…

When I ordered, the size was some how not in stock as seen due to a computer glitch, and I was disappointed, buy Lucy, dealt with the matter and delivered another dress I settled with, swiftly and I'm happy.

September 16, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the feedback and apologies that the original dress you ordered wasn't available for you. We are pleased to hear that you are pleased with the alternative dress. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

Excellent purchases

Great on line purchasing system and excellent communication regarding transit of order. Found sizing perfect and quality of goods met all expectations. Highly recommend using this site and store.

September 16, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Jan for your great review and for shopping with us, we are pleased to hear that we met all your expectations and we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Lovely dress and perfect size

Lovely dress and perfect size. Arrived quickly too. I look forward to wearing it at a wedding and other events.

August 29, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for your lovely review Murielle, we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Pretty Kitty is just purrrrrfect!Sep

Pretty Kitty is a lovely online shop to do business with. I have a lovely dress I purchased from them, I'd left it a tad late to send back for the next size, but they were so helpful and understanding with this matter. I've now purchased the fuller burgundy underskirt to go with my swing dress, it's lovely quality, really nice and full. Delivery was quick. I won't hesitate in buying from Pretty Kitty again, as I know if I have an issue they are there to resolve it. Highly recommend in every aspect. Thank you for a great service

August 25, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Glen for the lovely feedback. We are so glad that we were able to help you resolve your matter and are really pleased that you were happy with the outcome and your new purchase. We look forward to seeing you shop with us again soon. x

Rated 5 out of 5 stars

Just brilliant

Ordered a dress for a friend's wedding. Utterly stunning and really affordable. I get so bored with the fashion clothes in the shops, and Pretty Kitty seems to have such a good range of dresses that are just a little bit different. Doubt I'll shop anywhere else other than Pretty Kitty for 'going out' clothes for a while now. No need!

August 31, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Clare for the lovely feedback and we are delighted to hear that you are very happy with your recent purchase. We do have a large range of dresses that are different than the shops. We look forward to seeing you again soon. x

Rated 5 out of 5 stars

I purchased the most beautiful dress…

I purchased the most beautiful dress for a special occasion coming up in the next few weeks. The fit, quality and detail of the dress is amazing, and it didn't cost a fortune. Thank you to the amazing team who were on hand when I needed advice about my delivery. I have shopped online with Pretty Kitty for several years and they have never let me down.

September 9, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you Catherine for the fantastic feedback, it's always great to hear from returning customers and we are so pleased to hear you are really happy with your recent purchase. We look forward to you shopping with us for many years to come. x

Rated 5 out of 5 stars

Excellent Service and quality of product

The website was really easy to navigate and the ordering process was straight forward. I really appreciated the email updates I received to keep me informed throughout the whole process and through to delivery.
The quality of the dress I purchased is beautiful and the parcel arrived well packaged and within the advised timeframe. I couldn’t be happier with my purchase. I would definitely recommend and am sure I’ll be a return shopper.

August 22, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the great feedback and we are so pleased that you will be shopping with us again. Our customers are really important to us and we try to make the process of ordering with us as straight forward as possible. We are so pleased that you are happy with your purchase and we look forward to seeing you again soon. x

Rated 5 out of 5 stars

Gorgeous dress

The dress is a gorgeous fit & the neckline sets it apart. Affordable & no problems with order. Very pleased.

August 12, 2024
Unprompted review
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Reply from Pretty Kitty Fashion

Thank you for the lovely feedback, we always love to hear from our customers and we are so pleased to hear you are happy with your dress. We look forward to you shopping with us again soon. x

Rated 5 out of 5 stars

Love, love, love

Love, love, love Pretty Kitty!
Gorgeous clothes, beautiful fabrics and outstanding customer service all at reasonable prices. I always find beautiful clothes that are a little different and flatteringly feminine.

September 6, 2024
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the great feedback and for shopping with us. We are so pleased to hear that you love our products and look forward to seeing you again soon. x

Rated 5 out of 5 stars

Pretty Kitty dresses are beautiful

Pretty Kitty dresses are beautiful! Made in the UK and are a treat to wear! They make you feel amazing! I am also very pleased with the great customer service care, who are happy to help with exchanging or returns. I would definitely recommend this company and their high quality products.

September 9, 2024
Unprompted review
Pretty Kitty Fashion logo

Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. We are so pleased to hear our dresses make you feel amazing. It's always great to hear from our customers and we look forward to seeing you again soon. Thanks for shopping with us. x

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