Prettylittething Reviews 126

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Honestly, this company has THE worst customer service. You can only contact them on WhatsApp and if you manage to get through their useless bot to an actual person they are so incompetent they can't e... See more

Rated 5 out of 5 stars

Ordered all my clothes from PLT for vacation they had such a fantastic sale! My items were delivered before the scheduled date but unfortunately someone stole my package 😢 I contacted PLT via email a... See more

Rated 2 out of 5 stars

Clothes take over 2 weeks to arrive unless you pay for expedited shipping. There are other UK retailers that are much more reliable with better shipping speed. I’d also like to note that they have bee... See more

Rated 5 out of 5 stars

I have ordered from here multiple times now. I love the clothes they have and they're typically rather cheap and better quality compared to other physical shops/companies. I no longer buy clothes from... See more

3.3

Average

TrustScore 3.5 out of 5

126 reviews

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Rated 5 out of 5 stars

Happy Customer

I've ordered from Prettylittlething twice and have been really happy with my purchases both times. On my last order I had one item that arrived damaged/stained. I contacted the Instagram customer care page and within a few hours I received a response and the issue was resolved within a day. I was assisted by Avi, who truly impressed me with the speedy response, professionalism and amazing service!

October 19, 2019
Unprompted review
Show reviews in all languages. (126 reviews)

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