Prettystories Reviews 196

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and attentive service, often highlighting their ability to provide thoughtful advice without being pushy. People are also very satisfied with the product selection, noting the wide variety of styles, sizes, and unique items available. The quality of the clothes is frequently mentioned as excellent, and consumers appreciate the reasonable and competitive pricing. Many reviewers express their intention to return, emphasizing the pleasant and relaxed shopping atmosphere and the overall positive experience with their purchases.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their friendliness, helpfulness, and... See more

Product

Users describe positive interactions with the product. Customers consistently praise the quality and variety... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Price

Reviewers express satisfaction with the pricing, consistently highlighting the affordability and value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this little shop. So many different items, catering for all sizes and tastes. They have limited stock of each item which means you're unlikely to bump into someone dressed like you!! T... See more

Rated 5 out of 5 stars

I had such a wonderful experience at Pretty Stories. From the moment I walked in, the ladies made me feel completely at ease. They are so friendly, approachable, and genuinely helpful. What stood out... See more

Rated 5 out of 5 stars

Incredible custom service & a product made very well! I love it! It makes shopping with independent businesses worth while. The passion & knowledge from the ladies at Pretty Stories really makes a hug... See more

Rated 5 out of 5 stars

I’m so glad I discovered this shop! The staff are incredibly helpful and friendly. There’s a great selection of clothes, offering excellent quality, a variety of sizes, and styles. The prices are v... See more


Company details

  1. Clothing Store

Written by the company

We are an independent clothing & accessories boutique based in Hinckley, Leicestershire. We sell in store & online. We are passionate about helping you look and feel your best.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service. I bought a dress then realised it had a small fault in the stitching. I messaged Sophie, who replied immediately, to ask if they hadn’t sold the other dress available could I swap it in the morning. Sophie was ready with the other dress when I got to the shop in the morning. Just fabulous xx

August 2, 2025
Rated 5 out of 5 stars

Just all round lovely

Always so friendly. Such lovely clothes at a very reasonable price.
Always happy to help guide you when you try on clothes. You always come out feel better & a little lighter in your purse (with no pressure at all to buy)

May 26, 2025
Rated 5 out of 5 stars

Incredible custom service & a product…

Incredible custom service & a product made very well! I love it! It makes shopping with independent businesses worth while. The passion & knowledge from the ladies at Pretty Stories really makes a huge difference when buying clothes! I would recommend them to everyone!

May 5, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look