Prettystories Reviews 196

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and attentive service, often highlighting their ability to provide thoughtful advice without being pushy. People are also very satisfied with the product selection, noting the wide variety of styles, sizes, and unique items available. The quality of the clothes is frequently mentioned as excellent, and consumers appreciate the reasonable and competitive pricing. Many reviewers express their intention to return, emphasizing the pleasant and relaxed shopping atmosphere and the overall positive experience with their purchases.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their friendliness, helpfulness, and... See more

Product

Users describe positive interactions with the product. Customers consistently praise the quality and variety... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Price

Reviewers express satisfaction with the pricing, consistently highlighting the affordability and value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this little shop. So many different items, catering for all sizes and tastes. They have limited stock of each item which means you're unlikely to bump into someone dressed like you!! T... See more

Rated 5 out of 5 stars

I had such a wonderful experience at Pretty Stories. From the moment I walked in, the ladies made me feel completely at ease. They are so friendly, approachable, and genuinely helpful. What stood out... See more

Rated 5 out of 5 stars

Incredible custom service & a product made very well! I love it! It makes shopping with independent businesses worth while. The passion & knowledge from the ladies at Pretty Stories really makes a hug... See more

Rated 5 out of 5 stars

I’m so glad I discovered this shop! The staff are incredibly helpful and friendly. There’s a great selection of clothes, offering excellent quality, a variety of sizes, and styles. The prices are v... See more


Company details

  1. Clothing Store

Written by the company

We are an independent clothing & accessories boutique based in Hinckley, Leicestershire. We sell in store & online. We are passionate about helping you look and feel your best.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous shop with lots of choice

Fabulous shop with lots of choice, friendly and helpful staff offering a personal shopper type experience
Great Shop Thankyou

December 8, 2023
Prettystories logo

Reply from Prettystories

Thanks so much Alison. Your kind words mean so much as we love helping x

Rated 5 out of 5 stars

A wonderful shop.

As always, the clothes I bought are lovely. I only discovered this shop a few months ago, and so glad I did. There's a great choice and Sophie is always very helpful. Never really enjoyed shopping, but I do here.

December 15, 2023
Prettystories logo

Reply from Prettystories

This is so lovely to hear Lisa. Thanks so much for leaving a review - it means the world x

Rated 5 out of 5 stars

Friendly

Friendly, helpful and lovely atmosphere in the shop.

December 4, 2023
Prettystories logo

Reply from Prettystories

Thanks so much Joanne x

Rated 5 out of 5 stars

Really friendly and helpful

Really friendly and helpful. Relaxed atmosphere. Picked out different outfits for me to try. Lovely stock. Thank you for making me feel so welcome.

December 4, 2023
Prettystories logo

Reply from Prettystories

Thanks so much Kate. We loved meeting you and look forward to welcoming you again x

Rated 5 out of 5 stars

This was my first visit

This was my first visit, very friendly and I found a top that I really loved.

November 10, 2023
Prettystories logo

Reply from Prettystories

So glad you enjoyed your first visit. We'll hopefully see you again soon

Rated 5 out of 5 stars

Pretty stories is a fabulous boutique…

Pretty stories is a fabulous boutique full of beautiful clothing with something for everyone, all the staff are fabulous helpful complimentary and friendly definitely recommended for a lovely shopping experience 😊

October 30, 2023
Prettystories logo

Reply from Prettystories

We're so glad to hear you love shopping with us x

Rated 5 out of 5 stars

Always a fabulous experience at Pretty…

Always a fabulous experience at Pretty Stories, Amy & Sophie always go above and beyond to help. Real personal shopper experience without the price tag. Gorgeous selection of ladies clothes for all ages and sizes. Keep up the good work ladies ⭐️

October 30, 2023
Prettystories logo

Reply from Prettystories

Awww, thank you so much Lindsey. We honestly love filling the shop with beautiful pieces and having so many fabulous customers (like you).
Big love xxx

Rated 5 out of 5 stars

I love visiting pretty stories

I love visiting pretty stories, the shop always looks so fabulous and Sophie is always lovely and helpful. They sell a lot of one size fits all, which I love

October 21, 2023
Prettystories logo

Reply from Prettystories

Thanks so much Sarah!!
We really appreciate you taking the time to leave us a review and honestly have the most fabulous customers xxx

Rated 5 out of 5 stars

Excellent service

Excellent service. Choice and quality excellent

October 6, 2023
Prettystories logo

Reply from Prettystories

Thank you so much!!
We love bringing a beautiful selection for our fabulous customers xx

Rated 5 out of 5 stars

Roll neck jumper

The products I have purchased are all beautiful. Team is so so helpful.. totally exceeded my expectations.
So lovely to see real women modelling clothes too.. thank you 🙏🏼 x

October 14, 2023
Unprompted review
Prettystories logo

Reply from Prettystories

Thank you so much Lucy. Your feedback is really helpful and means the world xxx

Rated 5 out of 5 stars

Lovely Shop with a great choice to…

Lovely Shop with a great choice to choose from. Great value for money. Will definitely shop there again,

October 7, 2023
Prettystories logo

Reply from Prettystories

Thank you so much Jackie. We look forward to welcoming you back soon x

Rated 5 out of 5 stars

Love love love this shop not only are…

Love love love this shop not only are the clothes beautiful and affordable but Amy , Sophie and Katie always have time for a chat and advice . A little gem in Hinckley .

September 15, 2023
Prettystories logo

Reply from Prettystories

we're so pleased to hear you love shopping with us x

Rated 5 out of 5 stars

Different

Attractive layout
Different clothes
Friendly and helpful staff

September 1, 2023
Prettystories logo

Reply from Prettystories

Thanks for leaving such a great review xx

Rated 5 out of 5 stars

Amazing shop

This lovely shop is so amazing clothes are so practical, stylish and comfortable. The ladies are very helpful and friendly.
Ladies you must go and have a look you won't be disappointed x

August 31, 2023
Prettystories logo

Reply from Prettystories

we're so happy to hear you love shopping with us x

Rated 5 out of 5 stars

Feel welcome and comfortable at Pretty Stories

Pretty Stories is a beautiful boutique where you will find something that’s perfect for you. You will feel welcome and comfortable. The lovely staff are always on hand to offer help, suggestions and guidance if you need it. Plus you can order online if you can’t make it in to the boutique.

August 31, 2023
Prettystories logo

Reply from Prettystories

Thanks for a fab review Alex x

Rated 5 out of 5 stars

I just love this boutique so much

I just love this boutique so much. It’s my favourite shop by far. Any event I have, this is my go to for beautiful clothes & accessories!

I have a young son & totally lost myself & my style post partum; but the ladies at Pretty Stories have helped me to find my style again & helped me to regain my confidence.

July 1, 2023
Unprompted review
Prettystories logo

Reply from Prettystories

We're so happy that we've been able to help you find that confidence back xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look