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Rated 5 out of 5 stars

Lovely dress with excellent quality and a flawless fit. The zip can snag a bit but works with care. The color leans more towards rose gold than bronze, but it’s absolutely gorgeous!

Rated 5 out of 5 stars

Such a beautiful dress. The quality is amazing. The color is amazing. The fit . . AMAZING! I wore it to a wedding and received so many compliments. I highly recommend!

Rated 1 out of 5 stars

I have been trying to contact someone in regards to my order and no one is answering my calls or emails. It’s very frustrating and I still have no idea when my order will be delivered? I have now had... See more

Rated 4 out of 5 stars

worth for money, prom dress was delivered before delivery date. i could have given 5star but customer service is little bit slow.

Company replied

3.5

Average

TrustScore 3.5 out of 5

28 reviews

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Rated 5 out of 5 stars

i am happy with the fur jacket

i am happy with the fur jacket i bought. it is soft and comfy.

October 15, 2024
Unprompted review
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Reply from Prettyunik

Thank you for your feedback! We're glad you love your soft and comfy fur jacket. Enjoy wearing it!

Rated 1 out of 5 stars

No dress and no response?

I have been trying to contact someone in regards to my order and no one is answering my calls or emails. It’s very frustrating and I still have no idea when my order will be delivered? I have now had to pay for a replacement dress as I have no idea what’s going on or when I’ll receive the one I have purchased from this company.

September 29, 2024
Unprompted review
Rated 4 out of 5 stars

great quality prom dress

worth for money, prom dress was delivered before delivery date. i could have given 5star but customer service is little bit slow.

August 12, 2024
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Reply from Prettyunik

Thank you for your feedback! We're glad you found the prom dress worth the value and appreciated the early delivery. We'll work on improving our customer service!

Rated 3 out of 5 stars

Although the dress did take almost 2…

Although the dress did take almost 2 weeks to arrive i got exactly what i ordered and loved the dress and the design was on point and fit me perfectly but i would say the material of the dress was a-bit low quality and i did expect the material to be at least high quality as the dress was not cheap. Overall i am happy with the dress

June 29, 2024
Unprompted review
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Reply from Prettyunik

Thank you for sharing your honest feedback! We're glad you loved the design and fit of the dress. We appreciate your input on the material quality and will use it to improve our products. 😊

Rated 1 out of 5 stars

Product never arrived

Product never arrived, no reply when emailed.
Paid extra for the 4-7 business day option and it STILL hasn't arrived
You have my money but I have no products and I no longer want them as I needed them for last week.

June 16, 2024
Prettyunik logo

Reply from Prettyunik

Hey Jennifer

Looks like there is a slight misunderstanding, your order is expected to be delivered today,

Please note the order is not delayed, we have a 48-72 hours processing time for the order after that your order is dispatched.

If you have any more questions please feel free to contact us at contact@prettyunik.co.uk

Rated 1 out of 5 stars

Don't go near this company they are con…

Don't go near this company they are con merchants. They don't have premises it's from a house, they items don't come from UK as stated they come from over seas. It takes ages for them to arrive and if you want a refund they take £15% off you, so you don't get your full money back. I'm still waiting for a refund after 2 weeks of them receiving the prom dresses back. ABSOLUTELY DISGRACEFUL

May 24, 2024
Rated 1 out of 5 stars

Very slow service and no updates on…

Very slow service and no updates on order

June 3, 2024
Prettyunik logo

Reply from Prettyunik

We're sorry to hear about your experience. We appreciate your feedback and will work on improving our service and communication. Thank you for bringing this to our attention!

Rated 5 out of 5 stars

The customer service was on point

The customer service was on point, the quality of the dress was great really affordable prices. Recommended.

April 10, 2024
Prettyunik logo

Reply from Prettyunik

Thank you for your kind words! We're thrilled you enjoyed our service, quality, and prices. Your recommendation means a lot to us!

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