prettywildseeds.co.uk Reviews 26

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Purchased seeds via eBay. Listed on eBay as sent, Royal Mail say they have not collected any parcel from them. Another day, another unprofessional, conman from the North of England! I did finally get... See more

Company replied

Rated 1 out of 5 stars

Meadow mix contained 99% Barley and Wheat even though says "NO Grass seed". Google Barley ...... As it was over 3 months i couldnt get refund direct so conaltacted card company and WON chargebac... See more

Rated 5 out of 5 stars

I bought Pink Dandelion seeds a few weeks ago. As soon as they arrived I scattered them in a pot and today I noticed they are starting to sprout. Very happy! I’m hoping to grow a lot of dandelions for... See more

Rated 5 out of 5 stars

At the beginning of lockdown I bought some grass and clover and daisy mix seed via Amazon, without realising I could buy directly from Pretty Wild Seeds. Once I got in touch with the company itself th... See more

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2.7

Poor

TrustScore 2.5 out of 5

26 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Non viable seed

I bought a packet of Crepis rubra from"prettywildseeds" on ebay. No germination at all so I bought another packet from a different supplier on ebay. These were sown side-by-side with the remaining original seed. Seedlings from the new packet of seed were up in 4 days but still nothing from the original packet from "prettywildseeds".

The person who responded from "prettywildseeds" definitely has a problem with accepting responsibility for supplying rubbish non-viable seed. He says he buys seed from the same wholesaler as everyone else who supplies on ebay, the seed is germination tested in a laboratory and any problem with germination is down to me.

He clearly does not know that I am a professional gardener, sowing many packets of seed each year, most more challenging than easy to germinate Crepis rubra. I have never had any problems other than with this packet from "prettywildseeds".

I suggested he did a germination test himself of his super viable seed but have not heard back...

I am shocked by his rudeness and lack of customer service. He clearly doesn't want to admit there is a problem with the seed he supplies. Since failing with seed from "prettywildseeds" I have mentioned the outfit to several colleagues. All have said the same thing - don't touch with a barge pole.

I am tempted to agree!

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Plainly rude customer service

Yet to see the quality of the seeds but the customer service is poor. When I chose to order directly and asked for a price match over email immediately upon placing the order, the response was "There’s little I can do if you had all the information in front of you, and opted for the more expensive option?"

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Purchased seeds via eBay, AVOID these people like the plauge

Purchased seeds via eBay. Listed on eBay as sent, Royal Mail say they have not collected any parcel from them. Another day, another unprofessional, conman from the North of England! I did finally get them to answer a message via eBay. Many excuses, all rather sad and shambolic. UPDATE! In a reply from the sellar below, they accuse of being abusive. I replied to the m on eBay, abuse is not allowed. Claiming abuse etc is typical of those that have no defence, all this over a packet of seeds, PATHETIC!

October 23, 2025
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

Good afternoon,

Thank you for leaving this review and allowing me to reply. This was an issue where Royal Mail hadn't scanned an item in to their depots, which is an issue I was in a meeting about with their Regional Director, on the day of your message, as there has been an increase with this happening.

Speak to any trader who sends thousands of items through Royal Mail, they will verify that this does happen.

As mentioned above, I was in a meeting and was unable to reply to your message immediately and other business duties needed to be attended to after the meeting meaning your message was replied to the following morning.

I even invited you to our garden centre at any time, but this wasn't good enough and you decided to become abusive, at which point communication was halted and a report made to Ebay.

You came to me with an issue, I responded when I could with information of what was happening after being in a meeting about your very issue.

You chose to become abusive over an issue out of my control, and then tried to damage my business reputation with this review.

I sincerely wish you the best in purchasing elsewhere in the future, and hope you leave this review online for future traders to see what they may have to deal with.

Kindest regards,

Stuart Price

Rated 1 out of 5 stars

Ordered 3 pack organio and black seed…

Ordered 3 pack organio and black seed capsules on 17/9/25,got a message saying I’d receive them shorty, still not received, dreadful service, is this company a scam?

September 17, 2025
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

Good afternoon,

I've checked our Pretty Wild Seeds website and found no order under your name, please message us on info@prettywildseeds.co.uk with your order number.

Rated 1 out of 5 stars

I hate to give a bad review to anything…

I hate to give a bad review to anything to do with plants, but I feel compelled to warn others. I ordered some pink dandelions (crepis ) and sowed them in a propagater, after 2 weeks nothing had appeared. I ordered a further packet a month after and tried again, again nothing. I know some seed can be difficult to germinate so I thought this may be the case, although I had read that they’re meant to be easy. As I was ordering some seeds from Chiltern seeds, who I normally use, I decided to try again and order some of the same from them. I sowed the seeds and they germinated within 5 days. The seed looks much fresher than Pretty wilds. I think Pretty wilds seed must be old or stored incorrectly. I wish I had checked Trustpilot first. I urge anyone to use Chiltern seeds, they are very helpful and always have excellent quality seed. Such a shame about Pretty wild seeds, safe to say I won’t be a repeat customer!

January 23, 2025
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

Good afternoon,

Being a fully licensed seed retailer, our seeds are tested for germination before legally being allowed to be sold, we are also subject to premises inspections to ensure all seeds are kept correctly.

We buy our seeds from the same places as the more well known companies, and actually pack seed for a few of them too.

All care and due diligence is undertaken when sending fresh seed out, but we can't be held responsible for your chosen sowing methods or any other factors involved in growing from seed.

Rated 1 out of 5 stars

Terrible…

Purchased 40 cytisus seeds,all husks and only 32, disgusting quality

January 20, 2025
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

Good afternoon,

I don't recall receiving any information about this, sometimes there is debris from when the seed is cleaned and prepared but anything excessive, replacements are sent after a thorough investigation.

Rated 4 out of 5 stars

Ordered some tropical seeds and…

Ordered some tropical seeds and recieved them pretty quickly by 1st class post, only a couple of days . We shall see how good they are once planted. Only reason I didn't give a 5 srar as I think some growing instructions would be useful

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy this seed from this company…

Do not buy this seed from this company unless you want a flower meadow full of thistle in year two. Last year we spent a lot of time and money preparing a 2 acre field with paths and grass areas, and then at least an acre of wild flowers 10kg of seed. It was a complete success. However this year, only where we seeded we have had the most awful dense thistle. When the company was as contacted, they said yes there may be a little bit of thistle and fobbed us off. Now we are faced with bills of thousands to remove the thistle, kill off all the wild grass and thistle to start again, along with a summer of an awful look view. We don’t mind the labour and effort of maintaining a wild flower meadow, but this is complete joke. Please steer clear of this company and their seeds. If I could post photos I would.

May 10, 2024
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

Good afternoon,

Thistle seed is rather expensive compared to the price of the majority of wildflowers selected to go in our mixes. There's no valid reason any business would put more expensive ingredients in a mix than what is described.

As discussed in the past, seed can lay dormant in soil for years and in preparation for the wildflower meadow the soil has been disturbed allowing dormant seed to get some sunshine and water that's been hidden from it.

The majority of wildflowers will self seed, but if they are cut prematurely before this stage, or the majority of seed doesn't reach the soil, other things can take over the following year, such as things like dormant seed that has been growing that has most likely been missed when the colours were showing.

Rated 5 out of 5 stars

Superb service

Ordered 400 forget me- not -seeds on Thursday and they arrived the very next day by standard delivery, Superb service.
Highly recommend.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered on Amazon on the 4th with a…

Ordered on Amazon on the 4th with a promised delivery of the 10th latest, contacted, said they’ve been dispatched again today, AVOID

August 18, 2023
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

Good afternoon,

Unfortunately we have very little control over Royal Mail, but we do send replacements and process refunds when postage carriers have lost items.

Rated 1 out of 5 stars

Bought 20 tansy plugs from them on…

Bought 20 tansy plugs from them on eBay. The picture for tansy was clearly the yellow tansy however it appeared later that they had sent me phacelia instead, claiming it's purple tansy. Very unhelpful and not offering any refund despite evidence of the misleading picture they used. Not impressed

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

Non Germinating Grass Seed

Bought grass seed many times from this company with no problems,but the last order for Front Lawn Fine seeds just did not germinate. Emailed them but no response.

Move my business to a more trustworthy company in future.

April 19, 2023
Unprompted review
Rated 1 out of 5 stars

Meadow mix contained 99% Barley and…

Meadow mix contained 99% Barley and Wheat even though says "NO Grass seed". Google Barley ...... As it was over 3 months i couldnt get refund direct so conaltacted card company and WON chargeback. My advice do same yiu can file upto 6 monthd after Delivery.

August 11, 2022
Unprompted review
Rated 1 out of 5 stars

Lousy product and poor service

I chose this company since they seemed to have the product that I needed for a new small area of a shaded part of my garden. I purchased what is called "Pure Woodland Mix 2A" - 80% grasses and 20% flowers. Sowed following the instructions to the letter. Seeds germinated OK, but 100% grasses. Not a single wild flower ! Tried to resolve by telephone and email. Neither answered. Lousy product and poor service !

July 4, 2022
Unprompted review
Rated 1 out of 5 stars

No delivery and said l have not paid

Paid for seeds and l can see on my bank statement that the money left my account. Contacted them but their system says lve not paid. I said l can see the payment on my bank statement but they just restated that l had not paid. Perhaps they got their system from the same place as the post office

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

Pretty Bl**dy Incompetent and Downright Rude!

Updated 04.03.2022
(I prefer to buy from independent businesses and not to go to Amazon for my purchases as they already have too much power and money. In this case, it seems, my efforts were not appreciated. In their first response to my review, they posted an invoice with all of my order details including my name and FULL POSTAL ADDRESS! In their second response they insisted that they had had no contact from me and accused me of making an error! Wouldn't you think that a business would check daily for emails in the spam folder?)

I thought I'd paid with paypal, then I received an email telling me to complete my payment. They gave me the option of paying via paypal or via direct transfer. I paid by direct transfer because it was only for £10.68. Nothing happened! I received no confirmation email that I'd made the payment and nothing to say when the items I'd ordered were going to be packaged/delivered. I emailed them on 28th February 2022 to find out what was going on and they asked me for proof of payment (I didn't realise that this email had been sent from a different email account until I spoke to the woman at my bank) so I sent them a copy of my bank statement showing the payment had gone through. They ignored it, so I have contacted my bank. I thought I'd been scammed.

Edit: You have posted my address online!

What you have posted means naff all to me. You did not reply to my emails when I sent copies (YES TWICE!) of my bank statement showing payment had gone through, and the details you gave me to transfer money into your account were confirmed by my bank! So! You have been paid!

Edit:
Yes, I did inform you. I sent emails with my bank statement attached twice. Once on 28.02.2022 and again today as I have already said so in my review. The email address which you requested my proof of payment from was a yahoo account, so that was the email account I replied to. Have you checked that one (trash and quarantine folders included)?
Did you even read my review properly? The errors, I'm afraid, are all yours! You asked for proof of payment and I gave it to you. I can only do what is humanly possible!
I would like a full refund please. I will remove the heading of "Scammers!" when I see a refund in my account and not before!

Edit: FINALLY! I have had an email with an apology from this company. They found my emails in their spam folder! Just awaiting my refund now.

Edit: I hovered all day yesterday around my computer expecting an email to say I had been paid. I checked my bank account 3 times too. There was nothing! I gave up when it got to 8pm. I was paid today. Thankyou. Resolving issues like this is obviously not their top priority, so I wouldn't waste my time if I were you.

March 2, 2022
Unprompted review
prettywildseeds.co.uk logo

Reply from prettywildseeds.co.uk

No contact has been made , when paying via bank transfer you need to inform the company this has happened, it will not link your online payment with your purchase order, Would you like the order to be sent our or a full refund, Going forward you need to inform the company when making an online payment outside of the website, SCAMMERS is a bit strong when the error was made by yourself !

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