I do not recommend using this service.
I do not recommend using this service.
Unfortunately, my experience with PR Fire has been deeply disappointing due to a lack of attention to detail and poor communication from their team.
We paid £1,500 to publish a press release on a high-profile site. Before publication, I asked to review the final version, but the team never provided it for approval. As a result, the press release was published with an error in our hyperlink — a critical issue from an SEO standpoint.
When I reached out to correct the mistake, the manager, Hannah, initially said that nothing could be done because the press release had already gone live. After I requested a refund, she claimed the error could be fixed. I had to explain the issue multiple times, even providing screenshots and detailed instructions. Despite this, the fix was never made. When I followed up, I was told the error was “not significant.” It was clear that they either did not understand or chose to ignore the importance of the issue.
To make matters worse, I’ve worked with them in the past, and each manager would respond differently to the same types of requests. This inconsistency shows a lack of coordination and professionalism across the company.
In short, PR Fire had the chance to build a lasting business relationship with us — and they failed. We do not accept a post with an error that they refuse to fix, and we certainly don’t accept the level of service received in exchange for £1,500.
June 18, 2025
Unprompted review