PriceCarz Reviews 

3,393
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 896 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff for their helpfulness and efficient service. Many highlight the excellent service, noting smooth pick-up and drop-off processes, and overall stress-free experiences. Reviewers are also very satisfied with the quality of the product, describing the cars as new, clean, and in very good condition. However, some customers noted concerns regarding additional charges or insurance pressure, and occasional discrepancies in booking terms. A few also felt that car cleanliness was sometimes an issue, with some vehicles having minor defects or low fuel upon pickup. Longer waiting times for airport pickup or service were also mentioned by some.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their friendliness, politeness, and... See more

Service

Users describe positive interactions with service, frequently highlighting excellent, prompt, and efficient... See more

Price

Customers consistently note ambiguous experiences with price, with many praising very good, competitive, and... See more

Product

Clients share positive opinions on product, with many reviewers praising the good condition, cleanliness, and... See more

Quality

Customers had positive experiences with quality, frequently highlighting the good condition, cleanliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5-star pick-up service. Dragos was very professional, he even picked us up from our hotel near the airport and took us to the office to collect the vehicle. The price with the option of full coverage... See more

Company replied

Rated 5 out of 5 stars

Excellent rent car company,no delays on pick up,new cars available at very competitive prices.Also ,the staff is attentive,friendly and ready to answer any questions.I used this company for few years... See more

Company replied

Rated 5 out of 5 stars

Had a good experience with Pricecarz. We rented an Audi Q3 but received a brand-new Chery Tiggo 8 instead. The car was in excellent condition and drove well. The pickup and drop-off process was... See more

Company replied

Rated 5 out of 5 stars

Sebastian was very helpful and got us going quite quick considering it was mid-night. Really pleased with the car, Sebastian upgraded us for free from a Skoda to a Mercedes CLA. Price was also very... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

We are a car rental company with over a decade of experience in the field in which we operate; we started in a team of only two people, with a passion for cars and an ambition for success. From the beginning until now, our mission has remained unchanged: to always respond to requests with the best quality services, based on the values that helped us win our place in the market: we believe in professionalism, we make personalized offers, depending on customer requests and priorities, and we offer flexibility in services, so we constantly adapt to each new circumstance. We are innovative and responsible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(3,393)

1,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply, the best

Simply, satisfied

July 5, 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your wonderful review! We are so pleased to know you had a great experience. Your satisfaction is our priority, and we hope to serve you again!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Good car .new .will recomand

Good car .new . Clean

July 3, 2026
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Reply from PriceCarz

Hello.

Thank you for your kind review! We're delighted to know you enjoyed your time with us. We look forward to your next visit!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

All good with car,thanks marco

July 4, 2026
Unprompted review
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Reply from PriceCarz

Hello.

Thank you for your fantastic feedback! We are glad you enjoyed your experience with us and can’t wait to see you again soon!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Super Price, Super Service

Best price on the market I could find and i am talking here even about the premium package with 0€ contribution in case of any exterior damages, super service, clean cars and an uncomplicated return policy.

The staff from Iasi Airport is always available and they're doing a great job.

Next time when I rent a car in Romania, this is the place i will first go.

June 25, 2026
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Reply from PriceCarz

Hello.

We’re thrilled to read your positive feedback! Thank you for choosing us and for sharing your experience. We hope to see you again soon!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Fast and efficient handling of vehicle…

Fast and efficient handling of vehicle delivery, quality of vehicle, good value for money.

July 3, 2026
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Reply from PriceCarz

Hello.

Thank you for this glowing review! We’re honored to have met your expectations and are excited to serve you again in the future.
Best Regards,
PriceCarz Team

Rated 1 out of 5 stars

Hello

Hello. Rented a car from Bacau airport. Staff aggressively tried to make me take extra cover. They took 2000£ from my credit card, NOT blocked like any other rental company. They charged me 2000£ as a deposit. Aftef 2 months they returned the deposit BUT 169£ less. The explanation was that they have taken the money in romanian LEI and when they returned the money the exchange rate was different. Please avoid if possible. Thanks

Thanks for reply. Once again the funds were not BLOCKED but taken and if you need I can send you proof. Thanks

May 1, 2026
Unprompted review
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Reply from PriceCarz

Hello, Boto.

Thank you for sharing your feedback. We are sorry to hear that your experience was disappointing. We take your comments seriously and are committed to resolving any issues.

The insurance offered on the booking site is for the BLOCKED DEPOSIT and not for the car. Upon collection, you will still need to block a deposit ofor you to be able to collect the car. The deposit serves as your responsibility to the car.

You were given an option to avail our SMART CHOICE Package. With this package, you have ZERO LIABILITY over the exterior damages on the car, NO DEPOSIT, and you can pay using a debit or credit card (VISA or Mastercard).

The deposit was processed and returned in accordance with the agreed upon Terms and Conditions. The discrepancy may be due to the exchange rate and commission of the bank

We would like to extend our most sincere apologies for any inconvenience caused.
Please feel free to reach out to customerservices@pricecarz.com with any further comments, concerns, or suggestions you wish to share so we can improve and even resolve things through a discussion. We would love to make things right if you give us another chance.

Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

Very good service

Very good service, everything was great good service I recommend , thanks michal

July 2, 2026
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Reply from PriceCarz

Good day!
Thank you so much for taking time to make a review.
We are glad that you are satisfied with the service we offer.
We cannot wait to be of service to you again.
Have a lovely day!
Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

I recently had the pleasure of renting…

I recently had the pleasure of renting a car from PriceCarz and I must say, the experience was exceptional from start to finish.
Thank you again 🙏🏽

June 23, 2026
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Reply from PriceCarz

Hello.

Thank you so much for your wonderful review!

We are delighted to hear that your experience with PriceCarz was exceptional from start to finish. Providing a smooth, reliable, and enjoyable rental experience is always our top priority.

Your kind words and support mean a great deal to our entire team. Thank you for choosing PriceCarz and for taking the time to share your experience.

We truly appreciate your trust and look forward to welcoming you back on your next trip!

Kind regards,
PriceCarz Team

Rated 1 out of 5 stars

They ask 1500 for a random ww polo

They ask 1500 for a random ww polo
Now they reply that was the warranty i have proof on my whats app they ask for 1500 for 4 days and warranty 0 !

July 2, 2026
Unprompted review
PriceCarz logo

Reply from PriceCarz

Hello,

Thank you for your feedback.

We would like to clarify that the €1,500 amount is not the rental price for the Volkswagen Polo. It is the refundable security deposit, which is temporarily blocked on the payment card in accordance with the rental terms and conditions.

The security deposit is intended to cover potential damages, missing fuel, traffic fines, or other contractual charges during the rental period. If the vehicle is returned in accordance with the rental agreement, the deposit is released after the rental ends.

We would also like to point out that customers who prefer not to have a security deposit blocked are offered the option to purchase our SMART Choice package. This optional package eliminates the need for a security deposit and provides additional benefits, offering greater convenience and peace of mind throughout the rental period.

The deposit amount and the available protection options are clearly communicated during the booking process and again at the rental desk before the agreement is signed, allowing every customer to choose the option that best suits their needs.

If you have any questions regarding your booking or the security deposit, please contact us at customerservices@pricecarz.comcom with your reservation number. We will be happy to review your case and assist you.

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Transparenta flexibilitate…

Transparenta flexibilitate prosisipnalism

June 23, 2026
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Reply from PriceCarz

Buna ziua.

Va multumim pentru cuvintele dumneavoastra frumoase! Ne bucura sa aflam ca eforturile noastre au contribuit la o experienta placuta pentru dumneavoastra.

Asteptam cu drag sa va primim din nou!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Nice experience with you

Nice experience with you, being the first time to hire from you. Already booked another one with you. Thanks

June 22, 2026
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Reply from PriceCarz

Hello.

We truly appreciate your feedback and are so happy to know that you were satisfied with our service. Your support means the world to us, and we can't wait to see you again!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Rented with them multiple times,the…

Rented with them multiple times,the entire experience is flawless.Recommend 10/10

June 28, 2026
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Reply from PriceCarz

Hello.

Thank you for the great review! Your satisfaction is important to us, and we’re glad to know we met your expectations. We hope to serve you again soon!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Tot perfect!rr

June 29, 2026
PriceCarz logo

Reply from PriceCarz

Buna ziua,

Apreciem sincer cuvintele dumneavoastra frumoase! Ne bucura enorm sa aflam ca ati avut o experienta atat de placuta alaturi de noi.

Asteptam cu nerabdare sa va primim din nou!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Professional as usually

Professional as usually

June 21, 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind words! We’re pleased to know that our colleagues provided you with great service. We can’t wait to welcome you back!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Best price on market

Best price on market. Friendly and helpful staff. Everything went fast with no issues. Just perfect

June 27, 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind words! We're glad to hear that our efforts made a difference in your experience. We look forward to welcoming you back!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Highly recommended rental service

Highly recommended rental service! I had a fantastic experience renting from this company. The entire process was seamless, and the staff was extremely nice and helpful throughout. On top of the great service, the car was absolutely extraordinary. I love this rental service, will definitely be a returning customer, and will be recommending them to everyone I know!

June 24, 2026
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Reply from PriceCarz

Hello.

We’re so happy to receive your kind words! Thank you for sharing your experience with us. We look forward to making your next visit even better!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Price and the staff was great with me

Price and the staff was great with me. I come back at them when i'm back in Romania. I rent a Octavia 2026, from Cluj.

June 28, 2026
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Reply from PriceCarz

Hello.

We’re grateful for your positive review! Thank you for trusting us with your needs. We look forward to providing you with excellent service on your next visit!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Very quick pick up process after…

Very quick pick up process after booking online. And the frop off was very simple, David helped us with all we needed also managed a transfer to the airport.

June 27, 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind words! We're glad to hear that our efforts made a difference in your experience. We look forward to welcoming you back!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Totul perfect

Totul perfect

June 20, 2026
PriceCarz logo

Reply from PriceCarz

Buna ziua.

Va multumim pentru recenzia dumneavoastra frumoasa! Suntem incantati sa aflam ca v-a placut experienta alaturi de noi.

Asteptam cu drag urmatoarea dumneavoastra vizita!


Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Good price

Good price, great service, nice people, easy to deal with, thank you for your service.

June 20, 2026
PriceCarz logo

Reply from PriceCarz

Hello.

We’re thrilled to read your positive feedback! Thank you for choosing us and for sharing your experience. We hope to see you again soon!

Best Regards,
PriceCarz Team

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