Prickle Plants is a wonderful mail order houseplant seller. The excellent website shows clear pictures of all the plants and let's you choose plants for all possible rooms and conditions. My most rece... See more
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Review summary
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My large plant is brilliant, arrived in great condition and easy to see the quality and care it had been given. It’s already growing more leaves. Very good customer service too. Would recommend
I am really pleased with the quality of my plants. They arrived in perfect condition and extremely well packaged which doesn’t always happen with some other companies. Definitely five star service!
Ordered 3 plants and all arrived super quick and in perfect condition. You could see the care that had been taken to carefully package the plants. I have ordered plants from other companies and they h... See more
Company details
Written by the company
From our greenhouse to your home, explore the world of indoor plants at Prickle! 🌱Discover our tried and tested selection of pots, tools and accessories; everything you need to grow that corner jungle you have always dreamed of 🪴 We will help you create your very own relaxing, peaceful, green oasis – no matter how crazy the world around you may be 🌵
Contact info
United Kingdom
- contact@prickleplants.co.uk
- prickleplants.co.uk
4.5
Excellent
3K reviews
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Was easy to find my way around web…
Was easy to find my way around web site.
The plants when delivered were a good size and also well packed.
March 27, 2026
Beautiful and Refreshing!
The whole experience was seamless and the product arrive in great shape!
April 3, 2026
Unprompted review
Absolutely thrilled with my plants
Absolutely thrilled with my plants, and I am enjoying their freshness and health. I love indoo firms and am thrilled with them.
April 1, 2026
Delivery was quick
Delivery was quick, and the plants were in great condition when they arrived.
March 25, 2026
Fantastic all round
Very happy with my Aspidistra,it arrived in top condition and was very well packaged. I will be back.
March 25, 2026
Unprompted review
My second purchase
My second purchase. Plant was again in lovely conditions, delivery excellent
April 1, 2026
Nice plants and great prices
Very nice variety of indoor plants, which were very reasonably priced. My order arrived quickly, and was well packaged. Had the plants for a week now, not only are they still alive (I am not green fingered at all!), but they are growing nicely in their new post. Also we have cats, so great that the website tells you which plants are pet safe and which aren't. Very happy with my purchase and would buy from again.
April 2, 2026
Unprompted review
May use AI-assist with repliesRead more
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Sorry but I was sent the wrong plant…
Sorry but I was sent the wrong plant not the one I ordered
April 1, 2026
Reply from Prickle
Hi Sharon,
Thank you for your review. I’m sorry to hear you felt the wrong plant was sent, I completely understand how disappointing that can be when you’re expecting something specific.
We’ve checked the photo you provided with our plant team, and they’ve confirmed that the plant you received is the correct variety for your order. Some plants can look slightly different at certain stages of growth or depending on the season, which can understandably cause confusion.
If you still have concerns or would like us to take another look, please feel free to contact us directly at contact@prickleplants.co.uk and our team will be more than happy to help.
Kind regards,
Emily
I ordered a fern and it arrived in…
I ordered a fern and it arrived in perfect condition — beautiful and healthy. The package was professionally packed. I wholeheartedly recommend!
March 31, 2026
Great condition and fast delivery
Great condition and fast delivery. I'm happy, thank you.
March 31, 2026
I ordered my plants on Tuesday last…
I ordered my plants on Tuesday last week the 31st March and as of today 7th April still no delivery! Clearly an issue with the Courier. However I my order was to enhance my conservatory during the Easter Holidays 🤔
March 31, 2026
Reply from Prickle
Hi Brenda,
Thank you for your review. I’m really sorry to hear your order didn’t arrive in time for the Easter holidays, that delay is understandably frustrating, and it certainly wasn’t our intention.
According to the tracking information, your parcel has now been delivered. If you haven’t received it, or if anything is missing or not as expected, please contact us directly at contact@prickleplants.co.uk and our customer service team will be happy to look into this for you.
Kind regards,
Emily
Good condition
Plants were a little smaller than I'd anticipated but in very good condition.
Sellers were excellent when first order was lost in transit and replaced immediately. Good communication. Thank you,
April 7, 2026
A beautiful and healthy flamingo plant…
A beautiful and healthy flamingo plant was delivered a day after ordering. Very reasonably priced and I am extremely happy!
March 31, 2026
I love them they brighten my lounge up
March 27, 2026
disappointing
The plant arrived poorly packaged in a box that was too large, with the result that it was out of the pot and the soil was everywhere. I've repotted it in the hope that it will survive, but am disappointed as it was for a present.
March 31, 2026
Unprompted review
Reply from Prickle
Hi Janet,
Thank you for your review. I’m really sorry to hear that your plant arrived poorly packaged and had come out of its pot, that’s understandably disappointing, especially as it was intended as a gift.
We’ve been in touch to request your order details so we can look into this properly, but we haven’t yet received them. If you’re concerned about the condition of the plant or would like us to investigate further, please contact us directly at contact@prickleplants.co.uk and our team will be happy to help.
Kind regards,
Emily
Great plants, great service.
The,plants arrived well packaged and in excellent condition. There are so many to chose from and I'll definitely be buying more.from Prickle.
March 27, 2026
Didn't reply to any emails or contact
Didn't reply to any emails or contact. Delivered to wrong address.
March 20, 2026
Reply from Prickle
Hi Adam,
Thank you for your review. I’m sorry to hear about the delivery issue, I understand how frustrating that must be.
We did reply to your emails within our usual 24 hour timeframe, and when we responded we explained that we were unable to amend the address as the order had already been picked, packed, and prepared for dispatch. As the postcode that you entered at checkout was incorrect, the courier delivered to the address provided.
If you haven’t received the parcel, please get in touch with us directly at contact@prickleplants.co.uk so we can look into this further and help resolve the matter.
Kind regards,
Emily
Excellent products and service
I was really happy with my order, the plants were packaged brilliantly and even survived the rough handling of our Evri delivery driver!
The plants themselves are really healthy and look exactly as shown on the website. All already re-potted and happily growing away.
March 26, 2026
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