I had an outstanding experience with this watch company! From start to finish, the service was top-notch. Mark, who handled all my requests and questions, went above and beyond to make sure everything... See more
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The First Dedicated Luxury Watch Boutique on the Island of Ireland.
25 Talbot St, 4th Floor (Pride & Pinion), BT1 2LD, Belfast, United Kingdom
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Replied to 40% of negative reviews
Typically replies within 24 hours
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Absolutely wonderful experience here, took their time explaining each watch I tried on and were respectful of my budget. Will absolutely be coming back in the future to buy again.
Gambulls Casino recently had the pleasure of working with Pride and Pinion, and I must say, their service exceeded all expectations from start to finish. From the moment I reached out, they were attentive, knowledgeable, and went above and beyond to ensure I found exactly what I was looking for.
Massive shoutout to Chris, who truly made the experience unforgettable. His expertise and passion for watches were evident, and he took the time to guide me through the entire process with patience and care. Every question I had was answered in detail, and I never felt rushed or pressured at any point.
The quality of the product, combined with the top-notch customer service, made this a seamless and enjoyable experience. I couldn’t recommend Pride and Pinion enough—especially if you’re lucky enough to work with Chris!
Thank you again for everything! And our customer who won the Rolex was over the moon!!!
Thank you for a lovely piece.
Mark Skinner is a legend and the man to go to for your next watch.
Big thanks to Mark who helped me with al the steps to complete my order. Top Service! Very happy with my new timepiece!
Well worth the wait, great company. Lovely buying atmosphere, friendly staff and incredible selection of watches.
All well looked after and as advertised.
Thank you for adding to my timepiece collection
Top class service received from the team and in particular Graham. Not being based near the Pride & Pinion location communication was done via WhatsApp. Initial queries were reviewed quickly and a personal video was carried out swiftly to provide the detail needed to allow me to make a clear and informed decision on the purchase of a watch. In addition I was after a watch travel role, same level of detail was provided, nothing was too much to ask. Communication was great back and forth which made me feel like a valued customer. Watch and travel role were received a few days later... just perfect!
Would certainly purchase again from Pride & Pinion. I would suggest anyone considering one of the watches or accessories to not just click the buy it now button but reach out to the team who will make the whole process feel much better.
Great overall experience at Pride and Piñon. Graham was first class from start to finish sorting an amazing deal on a luxury watch. Nothing was too much for Graham from start to finish. Couldn’t recommend P&P and Graham enough 10/10.
Graham was brilliant, 1st class service, only thing that let him down was that he didn't offer me a beef butty! but if this man isn't awarded an MBE for 1st class services given in the time piece selling industry, then i don't know what this world is coming too, Graham gets my vote !! :)
Luke was very helpful and kept me updated through the whole thing. Watch was in excellent condition.
Great experience buying my watch from these guys, would highly recommend
Fantastic service from Graham. Got exactly what I wanted for the a great price. Would recommend pride and pinion to anyone who loves watches.
Graham at Pride & Pinion Belfast was world-class. I was looking for a rare birth year Cartier watch in a specific model that is not very well known. Every step of the way Graham was on it, super communicative and upfront and we found the exact watch in Belgium, it came with its original box, papers, original purchase receipt, and everything. I'm delighted, truly a timeless piece. This is the 3rd watch my family has purchased through Graham, he's a total pro, I have already told him what's next on my wish list :)
Dealing with P&P is always a great experience, excellent advice and superb service. I'll be back soon I'm sure :-)
Willing to answer every unnecessary question
I’ve always loved high-end watches, but never been able to afford them. I’m at a point now where I probably can afford a decent entry level watch, but I think it’s important to start from the ground up so I purchased a couple Casios. I love the fact that they have watches for $80 and you can work your way up to 400K. Very motivating and great assortment.
Great choice of watches and switch dispatch and delivery
Mark was amazing start to finish couldn’t recommend enough! I ordered a watch as a wedding gift for my now husband! He was so professional and we both managed to keep it a secret somehow! The customer care was amazing and when I went in to collect the watch everyone was so welcoming, if you ever need a watch, Mark is your man🙌🏽
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