I appreciate all of the available options for shipping within the US. Straight forward when it comes to site navigation, information, and a speedy checkout. I already have a tracker for my shipped pa... See more
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Review summary
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Upon placing my order, the website states orders usually shipped within 24 hour if the items are in stock, which it showed my order was. The UPS shipping label was created 5 days after the order was p... See more
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Love doing business with you guys and the prices are great. Sometimes it takes a really long time (in my case 5 days for this order), for you to process and ship the order. Then it takes another 5 day... See more
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Pricing is fantastic on special deals, so far quality of products is very good and large selection of brands and flavors allows you to try different brands and flavors. You take a risk with bulk buyin... See more
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Company details
Written by the company
Order nicotine pouches online at Prilla.com
Contact info
901 S 1st St, 89101, Las Vegas, United States
- support@prilla.com
- prilla.com
4.2
Great
2K reviews
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Shipping took a while
Shipping took a while, other than that, fantastic! Very pleased! Thank you!
January 26, 2026
Reply from Prilla, Inc.
Hello Mike,
Thank you so much for the feedback! 😊
We’re glad to hear you’re very pleased overall, and we really appreciate your patience with the shipping time. Your support means a lot to us, and we’re always working on ways to make delivery faster and smoother.
Thanks again for choosing Prilla — we look forward to serving you again soon!
All the best,
Mary, Prilla Support
I hot exactly what I ordered
I hot exactly what I ordered, in good condition, and quickly.
January 26, 2026
Reply from Prilla, Inc.
Hello Matthew,
That’s awesome to hear — thank you!
We’re really glad everything arrived exactly as ordered, in great condition, and without delays. We truly appreciate you taking the time to share that, and we hope to see you back again soon.
All the best,
Mary, Prilla Support
Reply from Prilla, Inc.
Hi Gary,
Thanks for the update. According to UPS, the order was delivered on February 2, 2026.
Please let us know if you’re still having any issues locating the package or if there’s anything else we can assist you with.
Package came within the same week & was…
Package came within the same week & was VERY fresh too! Was surprised because some other sites I’ve had to wait like a month or more, so I will definitely be coming back! Thank you guys
January 26, 2026
Reply from Prilla, Inc.
Hi Joshua,
Thank you so much for the kind words! We’re really happy to hear your package arrived quickly and that everything was very fresh — that’s exactly the experience we aim to provide.
We truly appreciate you choosing Prilla, and it means a lot to know you’ll be coming back. If you ever need anything or have questions down the line, we’re always here to help.
Thanks again for your support!
awesome.
awesome.. they ship to New Hampshire when other websites would not for some dumb reason.
Quick order fill and shipping and good price.
January 23, 2026
Reply from Prilla, Inc.
Hello,
Awesome — thanks so much for the kind words! We’re really glad we could ship to New Hampshire and get your order filled and out quickly. It means a lot to hear you’re happy with the pricing and shipping too.
We truly appreciate your support and look forward to taking care of your future orders!
All the best,
Mary, Prilla Support
Pleasant experience that delivered well
Accurate and intuitive website. The discount page is front and center. Lots of options on the discount page. Order system was good and created no pain points for the buyer. Shipping took a few days, about 3 business days, from order but felt reasonable. Shipping was fine. UPS express to me so came in the post. Ships from Las Vegas.
January 22, 2026
Reply from Prilla, Inc.
Hello Kevin,
Thank you for the detailed and thoughtful review! 😊 We’re glad to hear you found the website intuitive, the discount page easy to access, and the ordering process smooth. It’s great to know the shipping timeline felt reasonable and that delivery went well. We truly appreciate your feedback and support, and we look forward to serving you again!
All the best,
Mary, Prilla Support
Bad quality at high prices
Well first off the prices are to high. Then after spending about 150 dollars they still charge for shipping. Once I received the pouches, I open the containers and the pouches are torn open. Not just in one can but in most of them I opened. So not only am I unhappy with the price of the products here but I'm not even able to use the product that I overpaid for.
January 15, 2026
Reply from Prilla, Inc.
Hello James,
We’re really sorry to hear about this experience and understand how frustrating that must be. Receiving damaged pouches—especially after paying premium pricing and shipping—is not acceptable, and we sincerely apologize. We’d like the opportunity to review this and help make it right. Please contact our support team at contact@prilla.com with your order details so we can assist you further.
All the best,
Prilla Team
I have been charged but never received…
I was charged but never received my order. It’s been sitting for over a week now now but hasn’t shipped. Customer service is responsive and working to resolve the issue. Will update review depending on how things turn out.
January 19, 2026
Reply from Prilla, Inc.
Hello,
We’re really sorry for the frustration this has caused. We’ve already filed a claim with UPS regarding your shipment and are actively monitoring it. Our support team will follow up with updates as soon as we receive more information. Thank you for your patience while we work to resolve this.
All the best,
Mary, Prilla Support
No free shipping and very pricey…
No free shipping and very pricey compared to other sites I've used in the past
January 20, 2026
Reply from Prilla, Inc.
Hello James,
Thank you for sharing your feedback. We understand concerns around pricing and shipping costs, and we appreciate you taking the time to let us know. Your input is valuable and helps us continue to evaluate our pricing and shipping options.
All the best,
Mary, Prilla Support
LATE/NOT ARRIVED
I placed my order 10 days ago and UPS has not received my package yet.
January 27, 2026
Reply from Prilla, Inc.
Hello Kyle,
We’re sorry for the delay and understand your concern. Please reach out to us directly at contact@prilla.com with your order details so we can look into this and assist you as quickly as possible.
All the best,
Prilla Support
Reply from Prilla, Inc.
Hello,
Thank you for the kind words! We’re glad to hear everything was fast and helpful. We truly appreciate your support and look forward to your next order!
All the best,
Mary, Prilla Support
Reply from Prilla, Inc.
Hello Allen,
Thank you for the great feedback! We’re happy to hear you had a great experience ordering from Prilla. We truly appreciate your support and look forward to serving you again!
All the best,
Mary, Prilla Support
Reply from Prilla, Inc.
Hello,
Thank you for the great review! 🚀 We’re glad to hear shipping was super fast. We really appreciate your support and look forward to your next order!
All the best,
Mary, Prilla Support
Reply from Prilla, Inc.
Hello Megan,
Thank you so much!
We really appreciate the support and are glad you had a great experience. Looking forward to serving you again! 😊
All the best,
Mary, Prilla Support
Reply from Prilla, Inc.
Hello William,
Thank you for the great review! 😊 We’re glad to hear you’re happy with the products and that delivery was fast. We truly appreciate your support and look forward to serving you again!
All the best,
Mary, Prilla Support
It shipped two hours after I ordered…
It shipped two hours after I ordered the other company I was using stopped servicing my state and they were not that fast so we will see i hope you restock the velo 4 dragon fruit soon
January 22, 2026
Reply from Prilla, Inc.
Hello George,
Thank you for sharing your experience! 😊 We’re glad to hear your order shipped so quickly and that you gave us a try after your previous provider stopped servicing your state. We appreciate the restock request as well — we’ll be sure to pass along your interest in Velo 4 Dragon Fruit to our team. We hope you enjoy your order and look forward to serving you again soon!
All the best,
Mary, Prilla Support
Reply from Prilla, Inc.
Hello Bradley,
We’re sorry for the delay and understand how frustrating late delivery can be. We appreciate your feedback and are working to improve our shipping times.
All the best,
Mary, Prilla Support
Decent selection and prices but got…
Decent selection and prices but got several cans near expiration/stale
January 15, 2026
Reply from Prilla, Inc.
Hello,
We’re sorry to hear about this experience and understand your concern. Receiving products close to expiration is not what we want for our customers, and we appreciate you bringing this to our attention.
All the best,
Mary, Prilla Support
Still waiting for shipment
Still waiting for shipment. Tracking only says “taking longer than expected “. No update. No idea where it’s at. Took an afternoon off from work because tracking notice gave a specific time frame for delivery last week. Blew that half day off for nothing. Didn’t get the lousy “updated” notice until next day. Made this order 2 weeks ago, wasted a 1/2 day PTO, and still no idea when will arrive.
January 14, 2026
Reply from Prilla, Inc.
Hello Scott,
Thank you for the update. We can confirm that a claim has already been filed with the carrier, and our team is actively monitoring it. We understand how frustrating this situation has been and appreciate your patience while we work toward a resolution. If you need any further assistance, please reach out to us at contact@prilla.com.
All the best,
Prilla Team
Good seller
No scam product. Arrival was as expected with mo delays. Package arrived secured and well wrapped. Will order again.
January 12, 2026
Reply from Prilla, Inc.
Hello,
Thank you for the great review! 😊 We’re glad to hear everything arrived as expected, securely packaged, and on time. We really appreciate your trust and look forward to your next order!
All the best,
Mary, Prilla Support
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