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Primadonna Reviews 11,280

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Your products are always beautifully made and the fit always matches the size. Delivery is also exactly as stated. I have never been disappointed with anything that I have ordered and I know I can alw... See more

Rated 5 out of 5 stars

I ordered two bikinis one in the electric blue .I really liked this colour and the fit was good also the quality and price were good also.The Turquoise bikini I returned loved the colour but I did no... See more

Rated 5 out of 5 stars

I love Prima Donna "Deauville". The design, the fabric and the colour are so feminine and sexy. However, there should have more high waisted knickers with sexy bottom with dentel in various colours n... See more

Rated 5 out of 5 stars

The color and fabric is so high quality. I ordered the same suit in two close sizes (after following the on-line sizing help questions) ,and am keeping both of them. Appreciated the return slip in pa... See more

Company details

  1. Lingerie Manufacturer
  2. Lingerie Store
  3. Sportwear Manufacturer
  4. Swimwear Store
  5. Underwear Store

About Primadonna

Written by the company

About Primadonna 👙

For more than 150 years, Primadonna has been empowering women and making them shine in stylish lingerie that fits like a dream. Each season, we translate the latest trends into comfortable, supportive, and wearable designs in cup sizes B to M.

We believe stunning and perfectly-fitting lingerie makes women feel confident and proud about their femininity. That’s why it is our mission to create fashionable lingerie that offers unsurpassed support and comfort to all women with a larger cup size.

" We are dedicated to women with a larger cup size. Everything we create is meant to bring a tribute to women with a fuller bust. "

Shine in PrimaDonna

Written by the company

Seeing you shine in our lingerie is why we do what we do. It’s also why we’re shining the spotlight on six PrimaDonna fans – models for a day, PrimaDonna lovers for life. Be inspired by their stories and discover the collections.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 1 out of 5 stars

the whole process has been quite a…

the whole process has been quite a pain. The sizings are very different and to have purchased from a company that makes it quite difficult to return is not the best solution. I ended up going to a traditional bra retailer and then may buy directly but honestly it was the same price so not much point

February 23, 2026
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Reply from Primadonna

Thank you for your feedback!

We understand that finding the right size can sometimes be challenging, especially when trying a new brand or fit.
At the moment, we unfortunately do not offer a domestic returns solution for our UK customers, which can make the process less convenient than we would like.
Please know that we are actively working on improving this and hope to introduce a simpler domestic return option for UK customers in the near future.

Thank you again for taking the time to share your feedback!

Best wishes,
Primadonna team

Rated 5 out of 5 stars

Trustpilot doesn’t let me edit nor…

Trustpilot doesn’t let me edit nor respond to my earlier review. I complained about not having received my package. Primadonna people have gone out of their way to track it and to keep me informed. Turns out it’s been held at US customs for a week already! Thank you Primadonna for your prompt response and help. I love this brand! Never have been disappointed before. I have several Primadonna bras and all are beautiful and comfortable.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Item not received

Item not received. UPS said that shipper (in Belgium) filled out paperwork incorrectly, and they would work on resolution. Now, after item has been in Philadelphia for over a week, the package is listed as lost. Primadonna said that if the item is not delivered by the end of this week, they will follow up and provide a resolution.

February 19, 2026
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Reply from Primadonna

Thank you for your feedback. We are sorry that your parcel experiences a delay because a required document appears to be lost. One of our colleagues has already been working on your case and is in touch with UPS. Unfortunately, an investigation can take a few business days to be completed. We are doing our utmost to have your parcel delivered asap, if this isn't possible, a solution will indeed be offered. Best wishes, Primadonna

Rated 3 out of 5 stars

UPS delivery setup disappoints

Unfortunately UPS gave a window of “will be with you by the end of the day” which was not very helpful as we did have to go out and of course that’s when the parcel arrived!! Next day went to pick it up at Go Outdoors and no one seemed to know what was going on but eventually found someone who did. Have to say my bra and pants fit very well so all was not lost!

February 19, 2026
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Reply from Primadonna

Thank you for your feedback. I'm sorry to learn that it took a while before an actual delivery date and hour appeared. I can imagine that you can't just sit there and wait for UPS to arrive. Fortunately, the parcel could be received at the pick-up point. I will certainly pass on your feedback so that ours and UPS's service can be improved. Best wishes, Primadonna

Rated 5 out of 5 stars

Prima Donna

Prima Donna has a wonderful selection of lingerie and their delivery is prompt.
They also make returns and exchanges easy.

February 15, 2026
Rated 1 out of 5 stars

Have not received package

Have not received package. Held up in customs. Not sure when I will receive it.

February 18, 2026
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Reply from Primadonna

Thank you for your feedback. We are sorry to learn that you experience issues with the delivery of your parcel. If you notice an issue, we kindly advise you to contact our customer service for assistance. We will reach out to you to help your further. Best wishes, Primadonna

Rated 4 out of 5 stars

I found the perfect bra y'all LOL

I found the perfect bra y'all LOL

Soooo comfortable . I used to order in PRimadonna since they have so many size to choose from and luckily i have my size "as a voloptous curvy" size of women it so rare to find my size, just to give you a trick you can size down if you think the cup is too big and size up if too small and tha'ts it! Just a little slight delay in delivery expected to received on January 23 but arrived on 26th . But for me its totally fine as long as i received my order with np issue at all .

January 19, 2026
Unprompted review
Rated 3 out of 5 stars

The product is good, it suited me. But the way it arrived... was unexpected. The underwear was packed in a box that was completely crumpled, and the underwear was actually in a dirty shipping box.

The product is good, it suited me.
But the way it arrived... was unexpected. The underwear was packed in a box that was completely crumpled, and the underwear was actually in a dirty shipping box. You don't expect that from a reputable brand.

February 13, 2026
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Reply from Primadonna

Thank you for your feedback, and we are very glad to hear that the product itself suited you.

We are, however, very sorry to hear about the condition in which your order arrived. This is certainly not the experience we want our customers to have.

We will share your comments with our fulfillment team and shipping partner as your feedback helps us maintain the quality and service we strive for.

Thank you again for bringing this to our attention, and we hope to provide a smoother experience in your future orders.

Best wishes,
Primadonna team

Rated 5 out of 5 stars

I have been buying your pretty bras at…

I have been buying your pretty bras at a local boutique for a few years then they closed. I am so glad I found you on line. The quality is so good and so pretty to look at ---and they support the girls! Thank you again.

February 4, 2026

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