Prime Hospitality & Events Ltd Reviews 14

TrustScore 2 out of 5

2.0

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Company details

  1. Event Management Company

Written by the company

We are one of the leading corporate hospitality companies, providing access to the very best seats, facilities and service at your favourite corporate events, providing the highest level of premium experiences to enhance relationships, deliver growth and engage organisations. We will always go the extra mile for our clients with emphasis on attention to detail, value for money and good old customer service.


Contact info

2.0

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolutely disgusting!!!!!

Took people's money and then ceased trading with zero communication and didn't give anyone their money back. Would like to know who exactly this business was run by because this should be classed as fraud and there should be legal consequences!!!!!

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great evening's entertainment

Great evening's entertainment. Good meal at Goucho in Piccadilly then short walk to the amazing Moulin Rouge show. An assault on your senses, in a good way! All very well organised by Nick and Steve at Prime Events.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Miracle Workers 🙏🏼

A massive thank you to Joe and Nick for arranging FA Cup Semi Final Liverpool V Man City tickets for us for Wembley today! I was looking online on Thursday for tickets and lost count of how many people tried to scam me. When Joe approached me and offered me tickets, I was obviously slightly apprehensive, however himself and Nick - The director could not have been more helpful and reassuring to my nerves and within an hour of paying, I had two Club Wembley tickets in my inbox. Today was absolutely incredible, the seats, the view, the club Wembley access, and of course the score helped too 😉 I would go back to Prime Events in a heartbeat for any future events. They have made today perfect in every way 🙏🏼 Massive thanks to you both again !

April 16, 2022
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thanks. We really appreciate your comments. We always strive to deliver excellent customer service and satisfaction. Kind regards. Prime Events.

Rated 5 out of 5 stars

Absolutely Top Quality Company.

Absolutely top quality service, above and beyond customer service with fantastic company values also. Please do not hesitate to use this company as they’re wonderful! Managed to get Club Wembley tickets for Man City v Liverpool FA Cup Semi Final 2 days before the game and the team were very helpful and attentive to get us to Wembley! Even better that LFC won, YNWA!! Thanks to Joe and Nick and will be back for upcoming events.

April 16, 2022
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thankyou so much. We really appreciate your comments. We always strive to deliver excellent customer service and satisfaction. Kind regards. Prime Events.

Rated 5 out of 5 stars

PRIME ARE A FIRST CLASS EVENTS COMPANY

PRIME ARE A FIRST CLASS EVENTS COMPANY, PROVIDING THE BEST EXPERIENCES. MANY THANKS TO JOHN AND THE TEAM FOR A GREAT DAY.

November 23, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thank for the great review Julian. It was a pleasure to meet you.
Hopefully see you at the next one. Rgds. Prime

Rated 5 out of 5 stars

England v Italy Euro's Football Final.

England v Italy Euro's Football Final.
Dinner & drinks at Gaucho's, had a problem with the car laid on for getting to Wembley but it was sorted quickly & efficiently, which gives you even more confidence in Prime as anyone can get it right if everything runs smoothly, you really find out what sort of company you're dealing with when something goes wrong...

November 5, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thankyou for the amazing feedback Dean. It certainly was a very busy evening for us with the only chink in our armour being the reliability of the prebooked transfers. To say the immediate region was exceptionally busy that evening would be an understatement but glad you got to experience first hand the biggest game for an England fan for many a year. Rgds. Prime.

Rated 5 out of 5 stars

Bought tickets twice from these guys…

Bought tickets twice from these guys and the experience has nothing short of exceptational.

October 20, 2021
Unprompted review
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Reply from Prime Hospitality & Events Ltd

Thanks for the kind words Sohin. The Euros was an awesome event. Shame we didn't win the final hey.. Kind Regards. Prime Events

Rated 5 out of 5 stars

John Smith was excellent in ensuring…

John Smith was excellent in ensuring that he delivered everything that he promised

October 20, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thanks Matt. We appreciate your comments. We always strive to deliver excellent customer service and satisfaction. Kind regards. Prime Events.

Rated 5 out of 5 stars

Positive clear communication.

Positive clear communication.

Excellent service.

Happy to recommend and will use again.

October 18, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thankyou for the kind words Adam. We always put our customers first. Kind Regards. Prime Events.

Rated 5 out of 5 stars

Wimbledon 2021 …

I was contacted this year and offered Wimbledon Ladies Semi final tickets of which I decided to accept and purchased a table of four, we took a client and had a fabulous day out, we were wined and dined in the Lawn Club.

I have done plenty of these events over the years and as enjoyable as they are there can sometimes be hidden terms as to what is and what is not included, I am extremely pleased to report on this occasion we were actually surprised at how much was included and the staff actually encouraging us to take advantage of the wonderful package.

I must also
must mention John Smith from Prime who made it a breeze dealing with the event, also I must comment that unlike others Prime do not constantly harass you but are there whenever you need them, thanks again John and the team.

October 17, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thankyou for the amazing words Jon. We will always strive to put the customer first and make them feel special and respected. We are so glad you enjoyed WImbledon and the Lawn Club is outstanding. Maybe next year, we will see Emma Raducanu go all the way... See you there again hopefully. Rgds. Prime Events

Rated 5 out of 5 stars

friendly service with very good…

friendly service with very good communication and all round great service provided

October 17, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

We are really glad that you enjoyed the event. The Euros was an epic tournament and to get to a Major final after all these years, and to see it in person.. priceless. Thankyou for the kind words .. Prime Events.

Rated 5 out of 5 stars

Trusted - first ‘port of call’.

John and Prime are my first port of call for all corporate hospitality and events. I’ve know John for many years and he has built a great reputation for quality and reliability.
I strongly recommend Prime
Peter Bell
Expedite Group

October 17, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

Thankyou for the amazing words Peter. Lovely to finally meet you at an event after all these years. What an amazing tournament the Euros was and to actually get to go to the Final.. Epic. Rgds. Prime Events

Rated 5 out of 5 stars

Tom Jones…

A superb evening in exceptional surroundings. Great communication from the team.

October 17, 2021
Unprompted review
Prime Hospitality & Events Ltd logo

Reply from Prime Hospitality & Events Ltd

We are really glad that you enjoyed the event. Tom Jones is Awesome and Hampton Court is an amazing venue.. Prime Events.

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