Prime Potential Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Business and IT Consulting Agency
  2. Computer Support and Service Company

Written by the company

Prime Potential is a leading managed service provider based in Cumbria, offering nationwide services across some hotspot areas - Leeds, Manchester, Scotland and beyond. We specialise in enhancing your business with effective remote support that delivers quick responses. Up to 98.5% of our support calls are answered within at least 3.5 seconds and receiving a ticket closed confirmation within the working day. Additionally, we provide Business Telephony, Internet, Security, and much more. We partner with businesses across various sectors, from Accounting to Agriculture, ensuring all our clients receive the exceptional service they need and deserve. We take the time to understand how your business operates and plan for its future development. We address the challenges you face directly, ensuring that any issues are resolved as quickly as possible. Our mission is to provide your business with cutting-edge services that minimize any operational impact in the event of IT problems. Since these issues can arise unexpectedly, it's crucial to have a reliable technology partner to manage them for you. We would love to chat with you about your business, discuss future planning, and explore how we can support your growth. Interested? Let’s talk—no sales jargon, just a conversation about how we can assist you. For more information, please visit our website at www.prime-potential.co.uk.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Jack at Prime Potential is fantastic to…

Jack at Prime Potential is fantastic to work with, the company is so understanding! they are fast, efficient and always on hand whenever you need support. Nothing is ever too much trouble, and their responsiveness gives real peace of mind.

Their IT security packages are excellent, providing robust protection and expert advice tailored to your needs. It's reassuring to know that our systems are secure and backed by knowledgeable professionals.

The combination of exceptional customer service, technical expertise, and reliability makes Prime Potential stand out from the competition. I wouldn't hesitate to recommend them to anyone looking for IT support and security services.

I'll definitely be using Prime Potential going forward! ⭐⭐⭐⭐⭐

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Trustee Business ICT and Cyber Partner - Prime Potential

Prime Potential and their team look after my small business’ ICT and Cyber. Their level of service is exceptional. Their client needs are their first priority and Jack is oftern ahead of the game. Cost effective, agile and dynamic. Essential for all businesses whose functioning ICT that is secure is critical to business operations.

May 13, 2026
Unprompted review

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