Prime500 Reviews 8

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

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Rated 1 out of 5 stars

1000% Actually giving 0 stars for the…

1000% Actually giving 0 stars for the harassment and degrading treatment from this company. Paid off loan through E transfer from a different bank account as the one the loan went through was compromised. But because they didn't recieve instantly, they tell me they never recieved it at all, accuse me of lying and fraud. That I'm immature and time to grow up, and if I don't respond to their harassment and threats instantly because I'm sleeping (message me between 1am onwards non stop) or working- they tell me to stop hiding. I sent them a screenshot for proof of the transaction sent to them in full, and claim they never got it and for me to send them more money or they'rereporting me. I told them to go ahead and I will be doung the same. Accuse me of fraud, but clearly it's them doing doing the scamming. Absolutely do not recommend this company to anyone.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

The company doesn’t have the ability to…

The company doesn’t have the ability to improve. I have borrowed from these guys for 4 years. I recently lost my job and work part time. I offered $600.00 to settle the $800.00 debt, but they continue to pile on NSF charges and make threats. In spite of the thousands of dollars they have made from me over the years, they refuse to budge. It’s pathetic, I honestly believe they enjoy the harassment.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Get a loan, won't have to pay back

Hey all, go ahead and take a lian with these guys. After you miss a payment they will send threatening emails and calls. They will violate provincial laws. When they do this you don't need to pay them a penny back
Richard

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading and False Info given to Me

I was informed that if I paid off my loan, I would be eligible for renewal. I paid off the loan, but when I applied for renewal, my application was declined. If I had known this would happen, I would not have paid off the loan and would have continued making my biweekly payments on time, as I had only three payments remaining. I received misleading and false information. When I brought this to their attention, they assured me they would address the issue and asked me to reapply. However, when I did, they again declined my application. This has been the worst experience with a loan company, and I will never reapply again!

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Lender

Prime 500 has worst customer service experience. Their staff is always so rude and don’t know how to deal or handle the customers. Never borrow from them if you don’t want to be harassed every time a payment comes up

August 1, 2025
Unprompted review

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