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Primefin Reviews 9

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TrustScore 3.5 out of 5

3.3

Alternative Financial Service
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Company details

  1. Alternative Financial Service

Written by the company

With the PRIMEFIN, you can pay online, receive funds and send money worldwide. And with compatible fees, there are infinite new ways to pay friends, family and business associates with PRIMEFIN.

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3.3

Average

TrustScore 3.5 out of 5

9 reviews

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Rated 3 out of 5 stars

The platform isn’t very intuitive

The platform isn’t very intuitive. Took a while to get used to the interface…

January 5, 2025
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Reply from Primefin

Hello Jeff,

Thank you for your feedback. We’re sorry to hear that the platform wasn’t as intuitive as expected and that it took time to get used to the interface. We strive to make our platform user-friendly, and we’ll work on improving the overall design and navigation to enhance the experience. Your input is valuable, and we’ll take it into account as we continue to make updates. If you have any suggestions or need assistance, feel free to reach out!

Primefin Team

Rated 3 out of 5 stars

Sending money online with Primefin is…

Sending money online with Primefin is okay but not great. The service works, but the fees and exchange rates aren't as competitive as other platforms. The interface is easy to use, but I had some issues with the transaction tracking.

August 31, 2024
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Reply from Primefin

Hello William,

Thank you for your feedback. We’re glad to hear that the service works for you, but we understand your concerns about the fees and exchange rates not being as competitive as other platforms. We’re also sorry to hear you had issues with transaction tracking. We strive to provide a seamless experience, and your input will help us improve both our pricing and tracking features. If you have any specific issues you'd like to address or suggestions for improvement, please don’t hesitate to reach out. Your satisfaction is important to us!

Primefin Team

Rated 2 out of 5 stars

My experience with Primefin was below…

My experience with Primefin was below average. The platform was confusing to navigate, and the fees were higher than other services I’ve used. The transfer took longer than promised, and customer service wasn’t helpful when I tried to get an update.

August 14, 2024
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Reply from Primefin

Thank you for taking the time to leave a review. Please email info@primefin.world and we will assist you.

Regards,
Primefin Team.

Rated 3 out of 5 stars

I tried using Primefin to send money to…

I tried using Primefin to send money to to a friend overseas and it was a frustrating experience. That transaction took longer than expected, and the fees were higher than advertised.

September 5, 2024
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Reply from Primefin

Dear Paul,

Thank you for your feedback, and we apologize for the frustrating experience you had with Primefin. We understand how important it is for transactions to be completed quickly and at the rates promised. The delays and higher-than-advertised fees are certainly not the experience we aim to provide, and we will review our processes to ensure better accuracy and efficiency. If you have any further concerns or need assistance with your transaction, please don’t hesitate to reach out. Your input is valuable, and we are working to improve our service.

Primefin Team

Rated 5 out of 5 stars

Exceptional financial service

Exceptional financial service! The team went above and beyond to assist me with my financial needs. They provided valuable insights and tailored solutions to suit my requirements. The fees were justified considering the quality of service received. Highly recommended!

July 30, 2023

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