Primehomedelivery Reviews 

Awful delivery company !
3 failed deliveries, delivery just not shown up despite emails and texts from the company saying the delivery will happen. I have taken 2.5 days off work to wait for these phantom deliveries.
They actually tell you lies, like that the delivery driver will message shortly with his ETA or that the van has broken down when in actual fact the delivery that day was never going to happen. What is the point of telling you the delivery is arranged and on its way when it isn’t and never has been ???
Bunch of amateurs

Awful! Sent an email with a delivery date, so I rearranged work commitments to be around for it. Waited in all day and no delivery was attempted and the tracking provided no updates either. I emailed them and got no response and I tried calling, but it kept cutting me off. Nothing has arrived and the original supplier who used this delivery company has gone into administration, so I have no idea if my new bed will turn up still or not.

The worst delivery company on the planet
It took them over a month to deliver my item. They will text to say when your delivery is, but if you cant do that day, they will just not contact you back. Its impossible to call them as they never pick up. I had to contact the people I brought my item from to get anywhere and even then they missed 3 delivery days. We waited in and they just didnt come. Awful

This company is partnered with mattress supermarket and informed me of a date when I could expect delivery of my two beds and mattresses. I made arrangements to be available for the delivery but they never arrived. I have emailed asking for specific updates but am receiving generic responses giving absolutely no information about when I could expect delivery. If you look at mattress supermarket reviews you will see that almost every complaint is related to delivery which is provided by this company.
Their customer service is appalling. Do not partner with them or use their service.