The part itself is fine, it's trying to get it on/off without breaking as well as instructions on how to install were really confusing. Primera's customer support/chat sent me a picture from their online manual for the Primera LX500 and it was vague and didn't show how to actually install the part. I tried looking it up on YouTube and also going through Primera's customer support and it didn't seem like anyone had a video instructions on how to install which would be really nice.
Date of experience:
Reply from Primera Technology
Hi and thank you for your feedback. We will notify support to see if we can produce more helpful instructions to install this part. Kind regards, Primera
