Primesolarsolutions Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Solar Energy Company

Written by the company

We provide Solar PV and Battery Storage systems. Fully supplied, installed and guaranteed. We pride ourselves on high standards and excellent customer service. We want to make sure our customers are extremely happy with the service we provide, and we will go above and beyond to make sure we achieve this.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

I am happy to recommend Prime Solar…

I am happy to recommend Prime Solar Solutions to anyone looking to install solar panels and the associated equipment on their house.

We had been thinking of investing in solar panels for a while. We don’t usually respond to companies who introduce themselves on the doorstep, but we made an appointment for Steve to call, and we’re glad we did.

Steve already had a schematic of our house roof and knew where the panels would be best mounted, how many we could accommodate, the direction they would be facing, the amount of sunlight that will hit them throughout the year, and the amount of electricity the system will produce. He also explained about inverters and batteries.

We made the decision to go ahead, and the team installed the system a few days later. The bulk of the installation of 19 panels was completed in a single day with just a bit of finishing off the next day. The team were quick, professional, knowledgeable and pleasant to have around.

At the time of writing, we’re still waiting for the necessary certification to permit us to export electricity to the grid, but we can already see the positive impact the solar panels are having on our electricity bill.

We’re glad we had the system installed when we did. The price of power looks set to go up significantly because of the war in the middle east, but we’ve taken a big step closer to self-sufficiency in electricity.

There’s never been a better time to get solar. Take my advice and call Prime Solar Solutions for a quote – you won’t regret it.

February 18, 2026
Unprompted review
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Reply from Primesolarsolutions

Thank you Peter.

We greatly appreciate the time you have taken with such a comprehensive and insightful review.

It is always good to hear how our installations have such an immediate impact on reducing your electricity costs, even at this time of year.
We are rapidly moving towards the maximum solar generation period where you will find a dramatic increase to the benefits and savings.

Even more importantly, like you, we are more than aware of the impact that the Middle East is already having on the cost of utilities and cost of living. Self sufficiency, as much as possible, is always a key factor to install solar panel systems and battery storage, as part of the "future proofing" process we discussed.

We will monitor your system with you directly and via your app, over the course of the next few months, and look forward to seeing the results.

Thank you once again

Steve

Rated 4 out of 5 stars

Straight-talking and trustworthy

I was approached by Steve from Prime Solar Solutions at my door, but even though I had a bad experience previously with solar salespeople, I was still interested, especially after having gotten an EV. Steve put me at ease by getting straight to the point and diving into details I was actually interested in rather than a sales pitch. Even though I had done no research, I felt it made sense. Installation was a few weeks after quotation, and completed within a few days (including scaffolding, though the main work only took a full day). Having had the system since October 2025, I can say I am really pleased overall and have no regrets in using Prime Solar Solutions.

What's really stood out to me is that Steve recommended me a very good system that I wouldn't have discovered myself, and it is only after having had it installed and getting to grips with it that I appreciate how much better this is than what I had been quoted before. Despite being a 3 bedroom semi-detached townhouse, I now have 19x 460W Longi panels, all black (they look amazing compared to most solar panels you see), where developers of the same model of my new-build house are putting just 2 (presumably lower-end) panels on! I should also mention I was initially quoted for 17 (5 more than from another company), and got the extra 2 for free. This setup isn't bottlenecked by the inverter nor the battery: 6kw Hanchu hybrid inverter and 9.4 (8.93 usable) kWh LFP Blade battery, both installed outside, and despite th ehorrendous weather we've had this winter, the system has been flawless, come rain, snow or sunshine. Hanchu may not be the most well-known brand, but what I love about Prime Solar is how this isn't seen as a weakness. I have been given a system based on quality and performance, not brand image. 8.7 kWp of panels + 6kw inverter is very well optimised (6kw is the biggest one they do), whereas lesser companies who want an easy win would quote an inferior low-end system with a 3.68kw inverter to make their life easier.

In terms of performance, I've seen a peak of 3.2kw in October, on an east-west setup, so I have no doubt that in the summer I will be getting closer to the 6kw limit. Peak daily generation so far is hard to judge, but based on the quoted numbers, I'm matching or exceeding what has been quoted, which is remarkably accurate in aggregate, especially given the variability of our weather. Peak of 16 kWh in October and 6.6 in January, the lowest I've had is 0.3, on the darkest, cloudiest day where indoor lighting is required at all times.

Savings? Well, on Octopus Intelligent Go, the 9kWh battery is enough to get me through dark winter days, charging at night (23:30-05:30) at 7p/kWh and exporting excess solar to the grid for 15p/kWh. On Savings Sessions, this effectively rises to 27p/kWh when factoring in Octopoints. Compared to January 2025, with this tarrif I have used twice as much electricity and it has cost me half; a 4x saving mainly due to tarrif optimisation. And that's not even factoring in the ~£7 worth of export in January alone (despite it being the cloudiest January in recent memory), and the fact that much of the cost is fixed (standing charge), so this saving is greater if your usage is higher. Having been through the worst part of the year under the worst possible conditions and cold weather (not ideal for outdoor installations), I'm amazed how well everything is working.

The main room for improvement is in the admin and paperwork, though admittedly some of this is due to DNOs being difficult to deal with. There isn't really a standard procedure for handover not only with regards to documents but also system demonstration and configuration to optimise the inverter settings based on the tarrif, usage patterns and for longevity, so I can imagine some customers will be leaving everything on default which may not be optimal. For example, it would be wise to cap the charge rate & max SoC, disable discharge (that setting is a little misleading), and set the charge times manually. On the flipside, the benefit of this is that the company is very easy to deal with, no layers of bureaucracy or automated phone lines. They are really friendly and approachable, not rogue traders.

Overall, I'm pleased with my system and I'm so glad Steve showed up at my door with a solar solution that I wouldn't have considered or come up with myself due to lack of familiarity. I'm now really immersed with fine tuning my setup. As someone that generally prefers to do a lot of research before committing to something, I did this on a hunch. In retrospect, that turned out to be a wise decision. Thus, in conclusion I would recommend Prime Solar Solutions if you're looking for a quality system to maximise the value you can get out of solar whilst avoiding the overly optimistic sales pitches.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Prime Solar Solutions gave us a professional and speedy solution to address our energy consumption issues

Prime Solar Solutions gave us all the help we needed to demystify the process of installing a solar panel system. Within three weeks of our initial enquiry we had the whole system installed. The instal team had to make a few unexpected adjustments on site but did a great job with no delays. I would recommend this company to anybody looking at benefitting from these systems.

January 16, 2026
Unprompted review
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Reply from Primesolarsolutions

Thank you for your review Brian.
We really appreciated your confidence in choosing us to install your solar and battery storage system.
We certainly "pushed the boat out" and installed your (much) bigger than average system in a single day. However, as you can see, there wasn't any short cuts taken and the system is neat and fully operational, as it should be.
One of our strong points is having the capability to provide a work force that is sized for the installation, allowing a quick turnround and same day completion wherever possible.
We also appreciate you taking the time to provide a review and we look forward to monitoring your system with you over the next few months, as I am sure you will be extremely pleased with the performance.
Thank you once again.
Prime Solar Solutions

Rated 5 out of 5 stars

Why we chose Prime Solar Solutions

We chose Prime Solar Solutions after getting a few different quotes from different suppliers. Their offer was the best in terms of quality of system and price. The installation of the panels and battery system was smooth and the installers themselves were very friendly and approachable! We're already seeing results from our system and can't wait to see how it performs in the summer months.

October 20, 2025
Unprompted review
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Reply from Primesolarsolutions

Thank you Bradley for taking the time to review our company.
We are extremely pleased to hear how happy you are with the installation and our services.
Combining your need for solar panels and also a replacement roof is a speciality of ours. So a flush "in-laid" system was the perfect and most cost effective solution.
Our team were also capable of replacing the slats and felting, to bring your roof up to an "as new" condition.
The result of course, is an extremely neat install with new tiles, which we have been more than happy to show on our installations page.
We are looking forward to monitoring the system with you over the next few months to see how well the system is performing.
Prime Solar Solutions

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish very pleased with the process from initial consultation to delivery and installation and it was all sorted very quickly.

Installation completed in a day and very impressed with how everything was conducted.

Would highly recommend these guys to anyone interested in getting Solar!

September 15, 2025
Unprompted review
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Reply from Primesolarsolutions

Thank you for taking the time to review our services. We really appreciate this along with the recommend for others to do the same.

Rated 5 out of 5 stars

Great team, great communication

I Arranged a home appointment via steve to discuss installation. The meeting was very informative & all questions were answered. I felt communication was great, was always able to contact them with any further questions. The installation was completed in one day, they worked throughout the rain! Workmanship standards very high & professional. Overjoyed with the overall job. Great team.
Martin

October 21, 2025
Unprompted review
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Reply from Primesolarsolutions

Thank you for your wonderful review. We appreciate you taking the time do do this .
It is great to hear how happy you are with the installation and the service that you have received.
We look forward to monitoring the performance of the system with you over the next 12 months and more.
The installation team would also like to thank you for your hospitality during their time on-site.
Thank you once again for trusting us with your installation.

Rated 5 out of 5 stars

GREAT EXPERIENCE….

GREAT EXPERIENCE….
I’d been thinking of Solar Panels for a couple of years now and wanted to invest to ultimately reduce my energy bill going forward…
I arranged an appointment with Steve (from PSS) and one of his colleagues/partners came out to see me.
We sat down and he went through everything i needed to know and he was happy to answer any questions.
I gave him my energy usage and he showed me the system size I could potentially have installed.
The Proposal, Preparation, Installation & Aftercare has been top notch; and we are happy with our system. The guys installing were great and helpful and the scaffolding was up, used and back down within 3days. The installation was one full day. I would recommend them to anyone thinking to get solar panels installed.
I wish I’d done it sooner

September 16, 2025
Unprompted review
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Reply from Primesolarsolutions

Thank you for your wonderful review, we really appreciate you taking the time to do this.
As always, we adopt the same care and attention to all our customers and installations, to ensure the same high standard of service throughout our business.
We hear the same from other customers that "I wish I had done it sooner" as it soon becomes apparent just how effective solar pv and battery storage systems are and how quickly you start to benefit and save money.
We will monitor your system remotely and keep in touch with you over the coming months.
Thank you once again from all The Team here!

Rated 5 out of 5 stars

Cannot imagine anybody doing a better j9b

From initial contact to completion was well managed and explained. After getting several quotes I went with Prime solar solutions and I was pleased that I did, whilst other installers seemed happy to base thier sales criticising others Prime explained thier product and the benefits of it.
The system has been installed for over a week now and performs exactly as I was told it would.
The lads who installed were great they started as soon as they got here and didn't stop until the job was done and tidies up.

August 5, 2025
Unprompted review
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Reply from Primesolarsolutions

Thank you for you review.
We were pleased to be installing for you as we know you had several alternative companies quoting.
Our owners, installers and surveyors have many years of combined experience in this industry. This enables us to give you expert appropriate advice, and it is nice to have that recognised.
We look forward to regular updates on your system and possibly installing for friends, neighbours and family.
Thanks you once again
Prime Solar Solutions Limited

Rated 5 out of 5 stars

Solar panel installation

The company was very helpful and have been very supportive and helpful to me throughout the process and continue to help me along. The installation team were excellent and completed the installation in a day. It is performing extremely well. And I’m very impressed and pleased with my system .

July 3, 2025
Unprompted review
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Reply from Primesolarsolutions

Thank you for your review.
It is great to hear how well your system is working and how happy you are with it.
Naturally, that is what we set out to achieve.
We are also pleased to hear from several recommendations already from friends neighbours and family, that have come directly from you.
We look forward to providing them the same service.
Thank you again
Prime Solar Solutions

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