PrimeX Capital Reviews 

2,428
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 3 out of 5 stars

They are by far one of the best brokers but i dislike that they charge money anytime i need to withdraw and it takes forever to withdraw

Rated 5 out of 5 stars

I got my assistance from Zahraa and this platform is customer focus driven. I just hope the manner with which they put all efforts to deliver these brilliant and excellent services to the clients is t... See more

Company replied

Rated 5 out of 5 stars

You know you are involved with a legit company when the support is excellent, Thank to Venene Mnisi for handling my query with professionalism, I just join primex yesterday, i haven't traded yet but... See more

Company replied

Rated 5 out of 5 stars

I love this company they are fast, reliable and trustworthy. The online chat is super quick thanks to Benjamin Issacs the consultant that i spoke to regarding the free bonuses that the company gives a... See more

Company details

  1. Finance Broker

Written by the company

PrimeX Capital is a global, award-winning leader in the CFD markets, a multi-asset investment firm with over 250,000 served clients. Established as the #1 choice of world-class traders and sophisticated investors, PrimeX Capital is recognized for its superior trading conditions and a client-focused approach that drives exceptional results across diverse markets. PrimeX Capital Ltd, with registration number 203687 GBC, Republic of Mauritius, is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer License with license number GB23202141. PrimeX Capital Available Assets: - Forex - Metals - Commodities - Indices - Stocks - Cryptocurrencies - Platforms Clients can trade using industry-leading platforms, including MetaTrader 5, as well as PrimeX Capital’s App. All platforms offer intuitive interfaces and advanced tools, with demo accounts available featuring unlimited virtual funds for practice and strategy testing. - Support Highly trained professionals are available 24/7 to assist clients in multiple languages via live chat, email, and phone, ensuring seamless support for traders around the globe. - Core Values PrimeX Capital is built on integrity, innovation, client centricity, transparency, and excellence. These values guide everything we do—ensuring ethical practices, cutting-edge technology, clear communication, and a relentless focus on delivering superior results for our clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,428)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aws Jasim was very friendly and…

Aws Jasim was very friendly and answered all my questions

July 2, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Thank you Aws for best service

Thank you Aws for best service

July 2, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Benjamin isaac was very useful and…

Benjamin isaac was very useful and patient with me..thank you

July 1, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 1 out of 5 stars

UPDATED REVIEW

Support staff is working 24/7, thanks again Benjamin 🙏🙏

UPDATE: 5 Days into signing up and no change in my verification status. The broker just took all my personal docs and vanished. Which bring me here to tell you all, my first review was coerced. I only wanted support to help me with verfication but instead they said sumn like, "If you dont give us 5 stars and mention my name on Trust Pilot we might just close your account" but in a very nice way. All reviews here are from real people but, also coerced. Nobody is trading with any $30 bonus on that site. Theyre phishing or something and it's honestly not worth your time. I just hope they don't hack me with all my personal info on their side now.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

A great support

Their support is swift and seamless, especially the guy names Benjamin Issac. A helpful agent. Also their dashboard is simple, user friendly and straightforward.

July 1, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Great support...Benjamin Issac is the…

Great support...Benjamin Issac is the best with clients

July 1, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

A very good proker with 2 year traead…

A very good proker with 2 year traead without any problem

September 3, 2023
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

great experience

i do not faced problem with them, and the supporting team is great

July 1, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Very good support they reply instantly…

Very good support they reply instantly they helped me alot even if I called them thank you Zahraa Noaman

July 1, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

really great service..

really great service..

especially Muhammed Sabri

June 26, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

great live chat

instant replies and very helpful

June 18, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Omar khalaf he is the best

May 28, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

نشكرك على تقييمك الإيجابي!

يسعدنا أنك حصلت على تجربة إيجابية معنا. نؤكد أن دعمك يحفزنا على الاستمرار في التحسين والسعي نحو تقديم خدمات مميزة.

أطيب التحيات،

فريق برايم اكس بروكر.

Rated 5 out of 5 stars

OMER KHALF

OMER KHALF
His was very patient with me and helped till the problem was solved. I rate him five starts.

May 27, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Aws jasem helped me to open my account…

Aws jasem helped me to open my account after archive 🤧 thank you Aws thank you primex for the excellent employee

May 4, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Omar Khalaf .

Omar Khalaf .. thanx for the support

May 4, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

Noor al-ganna is a good person who…

Noor al-ganna is a good person who helped me, thank you very much

May 1, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

so good

so good and fast

April 19, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

thanks Abdullah Neama an agent with…

thanks Abdullah Neama an agent with fast respond and good knowledge

April 18, 2023
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 5 out of 5 stars

It’s one of the best platforms of…

It’s one of the best platforms of trading and i like the service costumers and nour al ganna she helped me very much thanks primex

April 17, 2024
Unprompted review
PrimeX Capital logo

Reply from PrimeX Capital

Thank you for your positive feedback!

We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.

Best regards,

PrimeX Broker Team.

Rated 1 out of 5 stars

be careful this is a useless…

be careful this is a useless unregulated scam broker they scam you many ways.
1= they say minimum withdraw is 10 dollar, i deposit 10 dollar and i make 10 dollar of profit i try to withdraw and they tell me minimum withdraw is 50 dollar.
2= they cheat you let's say if you make 100 pips they will take more than 33 percentage let's say another way if you make 10 dollar they take 3.3 dollar

April 2, 2024
Unprompted review

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