Customer service over the phone is absolute shocking! Rude representative which doesn’t want you give you a supervisor and hang up on you what a terrible company. Avoid at all cost!!!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a self-publisher, I found a very affordable yet high-quality printing solution for my book The Heart of Vitality. Kot samozaložnik sem našel zelo ugodno a kljub temu kvalitetno tiskanje za mojo... See more
Company replied
I have always been impressed with the quality of the print jobs that Print24 has done for me over the years - anything from simple one-sided flyers to complete books in a variety of bindings. They hav... See more
Company replied
I am very satisfied with the service print24 offers. I had got 5 books printed which I could not get done in my local area as it was a low number of books. It was only print24 who got them printed wit... See more
Company replied
Company details
- Print Shop
- Digital Printer
- Digital Printing Service
- Photo Printing Service
- Prints and Signs Store
- Promotional Item Store
Written by the company
In addition to classic printing products, our range also includes high-quality products such as textile products, photo products, large format, promo products, advertising equipment, office and catering supplies. Many products can be ordered from a minimum print run of as little as 1 unit, yet print24 also prints at low cost with the highest print quality standards for large print runs. We deliver to almost all European countries. Many products are also delivered by express or priority shipping. In addition, print24 offers professional support and comprehensive information about its entire product portfolio and online printing via various channels, including e-mail, chat, telephone support and social networks.
Written by the company
Contact info
Friedrich-List-Straße 3, 01445, Radebeul, Germany
- +4935179550650
- socialmedia@print24.com
- print24.com
4.4
Excellent
16K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Print of Business cards
The Business cards that I had printed were a very nice quality. The colors were better than imagined. They were also not too expensive and they even arrived faster than they were supposed to wich was also a big help. The upload of the image was also relatively easy and helpful. All in all I have nothing that I would want to be better and I am definitely gonna order here again!
September 3, 2024
Unprompted review
Reply from Better print24 online!
Dear Franzi,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Mit freundlichen Grüßen
Moe Bazooband
Director Sales
Unitedprint.com SE
01445 Radebeul
Friedrich-List-Straße 3
www.unitedprint.info
moe.bazooband@unitedprint.com
Telefon +49-151-52725844
Aufsichtsrat: Wolfgang Lerchl (Vorsitz),
Romy Bitterlich, Cathleen Lerchl, Davine Lerchl
Vorstand: Fabian Frenzel (Vorsitz),
Frank Winkler, Holm Winkler
Sitz der Gesellschaft: 01445 Radebeul
Registergericht: Amtsgericht Dresden
Handelsregisternummer: HRB 19128
Price-performance is great.
September 2, 2024
Unprompted review
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Prijazen pozdrav,
Valerija Stolcer
Country Manager Slovenia
Unitedprint.com d.o.o.
1360 Vrhnika
Strmica 24
www.unitedprint.info/en
valerija.stolcer@unitedprint.com
Tel: +386 40 485 472
Registracija: Okrožno sodišče v Ljubljan
Matična številka: 2264960000
Identifikacijska številka: SI 65780922
Vodja podjetja: Cathleen Lerchl
really good
super helpful when I had a problem...thank you! but be careful if you use the gold on the cover...it needs to be thicker than 2 mm, even for the text...almost impossible. But when I contacted them, they let me re-do my project free of charge!
September 2, 2024
Unprompted review
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Un cordial saludo, atentamente
José S. Meliá Romaguera
Country Manager Spain
Unitedprint.com España S.L.
Alfonso XII, 30, 5ªplanta
E-28014 Madrid
www.unitedprint.info/es
j.melia@unitedprint.com
Movíl: +34-633-870041
T.: +34-91-6350743
Gerente: Cathleen Lerchl
Registro
CIF: B-84766666
Very good and fast responding customer service…
Very good and fast responding customer service. Easy to order and good quality for all different kind of products. Especially the print products are good quality.
August 27, 2024
Unprompted review
Reply from Better print24 online!
Dear Mrs Stöcklin,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Mit freundlichen Grüßen
Ramona Rizzo
Country Manager Switzerland
Unitedprint.com Schweiz GmbH
c/o Mazars
Herostrasse 12
CH-8048 Zürich
www.unitedprint.info
ramona.rizzo@unitedprint.com
Mobil +41 76 478 16 83
Hotline + 41 44 5221683
Geschäftsführer: Cathleen Lerchl, Richard Harker
Registergericht
Handelsregister des Kantons Zürich
CHE-112.979.119 MWST
Impression des photos des candidats de…
Impression des photos des candidats de grande qualité
August 23, 2024
Reply from Better print24 online!
Cher client,
Merci beaucoup pour votre évaluation positive!
Nous sommes très heureux que vous nous ayez confié votre commande et que vous ayez pris le temps d'évaluer notre performance.
N'hésitez pas à nous faire savoir à tout moment si et comment nous pouvons nous améliorer à l'avenir et ainsi accroître encore votre satisfaction à notre égard.
Nous vous remercions de votre confiance et nous nous réjouissons de votre prochaine commande!
Cordialement,
Matthieu Gress
Country Manager France, Luxembourg, and Regional Manager Wallonia
Unitedprint.com Luxembourg S.à r.l.
142, route de Luxembourg
L-7241 BERELDANGE Luxembourg
www.unitedprint.info/fr
matthieu.gress@unitedprint.com
Téléphone: +33 7 88 98 00 99
Hotline: +352 28 26 14 74
Gérant: Wolfgang Lerchl
RCS Luxembourg
B 118863
N° TVA Intracommunautaire: LU21459213
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Valerija Stolcer
Country Manager Slovenia
Unitedprint.com d.o.o.
1360 Vrhnika
Strmica 24
www.unitedprint.info/en
valerija.stolcer@unitedprint.com
Tel: +386 40 485 472
Registracija: Okrožno sodišče v Ljubljan
Matična številka: 2264960000
Identifikacijska številka: SI 65780922
Vodja podjetja: Cathleen Lerchl
Fast and quality delivery
Intuitive order placement, fast and quality delivery, hassle-free service. I have been using for several years and I am satisfied.
August 19, 2024
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Milan Verner
Country Manager Czech Republic
Unitedprint.com Cesko s.r.o.
Pobřežní 620/3
186 00 Praha 8
www.unitedprint.info/en
Tel: 2-96181208
Výkonný riaditeľ: Cathleen Lerchl
Rejstříkový soud: Městský soud v Praze
IČO: 276 02 737 Představenstvo: Holm Winkler (předseda),
Fabian Frenzel, Frank Winkler
Reply from Better print24 online!
Dear Joseph,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
S přátelským pozdravem,
Milan Verner
Country Manager Czech Republic
Unitedprint.com Cesko s.r.o.
Pobřežní 620/3
186 00 Praha 8
www.unitedprint.info/en
milan.verner@unitedprint.com
Tel: 2-96181208
Výkonný riaditeľ: Cathleen Lerchl
Rejstříkový soud: Městský soud v Praze
IČO: 276 02 737 Představenstvo: Fabian Frenzel (předseda),
Frank Winkler, Holm Winkler
Thank you for your help with ordering…
Thank you for your help with ordering business cards and flyers. Great products.
August 16, 2024
Unprompted review
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Valerija Stolcer
Country Manager Slovenia
Unitedprint.com d.o.o.
1360 Vrhnika
Strmica 24
www.unitedprint.info/en
valerija.stolcer@unitedprint.com
Tel: +386 40 485 472
Registracija: Okrožno sodišče v Ljubljan
Matična številka: 2264960000
Identifikacijska številka: SI 65780922
Vodja podjetja: Cathleen Lerchl
If you are a business or non-profit in…
If you are a business or non-profit in the UK and need to print and deliver items to Europe, Print24 provides an excellent service.
August 16, 2024
Unprompted review
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Ian Donnelly
Country Manager, UK & Ireland
Unitedprint Ireland Ltd.
10 Pembroke Place,
Dublin 2, D02 ED86
www.unitedprint.info/en
ian.donnelly@unitedprint.com
Mobile +353 877 563 703
Telephone: +353 1 5410263
Fax: +353 1 5410673
Managing Director: Cathleen Eisold
Registered in Ireland
Company No. 425233
VAT No. 9573178U
Good price and quality
Good price a, good quality though support system can be improved on
August 15, 2024
Reply from Better print24 online!
Dear Mrs Nomayo,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Ian Donnelly
Country Manager, Ireland
Unitedprint Ireland Ltd.
10 Pembroke Place,
Dublin 2, D02 ED86
www.unitedprint.info/en
ian.donnelly@unitedprint.com
Mobile +353 877 563 703
Telephone: +353 1 5410263
Fax: +353 1 5410673
Managing Director: Cathleen Lerchl, Wolfgang Lerchl
Registered in Ireland
Company No. 425233
VAT No. 9573178U
Awesome flag
The final product (flag for our sport climbing club) is fantastic, even better than we anticipated. The ordering process was very simple while using their preposition. Thank you!
August 12, 2024
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Prijazen pozdrav,
Valerija Stolcer
Country Manager Slovenia
Unitedprint.com d.o.o.
1360 Vrhnika
Strmica 24
www.unitedprint.info/en
valerija.stolcer@unitedprint.com
Tel: +386 40 485 472
Registracija: Okrožno sodišče v Ljubljan
Matična številka: 2264960000
Identifikacijska številka: SI 65780922
Vodja podjetja: Cathleen Lerchl
Despatch issue resolved so quickly
I have used Print 24 for years. They are always so helpful. I had booked some print but had put the incorrect address. A quick email and it was sorted out for me ... great customer service and so quick to respond
August 8, 2024
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Ian Donnelly
Country Manager, UK & Ireland
Unitedprint Ireland Ltd.
10 Pembroke Place,
Dublin 2, D02 ED86
www.unitedprint.info/en
ian.donnelly@unitedprint.com
Mobile +353 877 563 703
Telephone: +353 1 5410263
Fax: +353 1 5410673
Managing Director: Cathleen Eisold
Registered in Ireland
Company No. 425233
VAT No. 9573178U
Supper greate support.
August 4, 2024
Reply from Better print24 online!
Dear Mr Lesay,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
S přátelským pozdravem
Michaela Kittan
Country Manager Slovakia
Unitedprint.com Cesko s.r.o.
Pobřežní 620/3
186 00 Praha 8
www.unitedprint.info/en
michaela.kittan@unitedprint.com
Tel: 2-96181208
Rejstříkový soud: Městský soud v Praze
IČO: 276 02 737
Jednatel: Cathleen Lerchl
Print24.com has a wide range of…
Print24.com has a wide range of products, I am very pleased with their quality, service, price and delivery, and will order again.
August 2, 2024
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Print24 Croatia Team
Really, really, BAD experience
really, really bad experience. There is absolutely no control when you send the files for them to print them.
We printed 3 things: rolladen, visit cards and some banners. The rolladen is made of super cheap alluminium quality, it bends/break easily. The visit cards design is not centered, while in the PDF I sent it was. The banners? They put a hole IN THE QR code, so basically it's not working properly now....
I completed lost my money and I will have to reorder everything from another provider.
And their templates are very very difficult to understand. Their online preview doesn't work for most uploaded asset and their support is crap. I even had to give them proof of my Iban transfer, despite it was done properly with order number.
I will never order again. really bad bad experience.
August 9, 2024
Reply from Better print24 online!
Dear Customer,
Thank you very much for your feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
We apologise for not fulfilling your expectations with this order.
We will contact you soon to resolve the matter to your complete satisfaction.
Kind regards,
Ramona Rizzo
Country Manager Switzerland
Unitedprint.com Schweiz GmbH
c/o Mazars
Herostrasse 12
CH-8048 Zürich
www.unitedprint.info
ramona.rizzo@unitedprint.com
Mobil +41 76 478 16 83
Hotline + 41 44 5221683
Geschäftsführer: Cathleen Lerchl, Richard Harker
Registergericht
Handelsregister des Kantons Zürich
CHE-112.979.119 MWST
Professional quality, good price
I order regularly and always receive a professional product. I recommend it to everyone.
August 9, 2024
Reply from Better print24 online!
Dear Customer,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Kind regards,
Print24 Hungary Team
5 stars!!
5 stars!!!
I was a bit skeptical at the beginning. Is the first time working with this company, thus I didnt know what to expect. This wont be the first nor the last time!
Great work! I am super happy with the end result! Great customer service and good delivery services!
August 6, 2024
Reply from Better print24 online!
Dear Alexandra,
Thank you very much for your positive feedback.
We are very grateful that you entrusted us with your order and took the time to evaluate our performance.
Please let us know if and how we can improve in the future to increase your satisfaction with us.
Thank you again, we look forward to your next order.
Your print24-Team Romania
A disaster. I used to trust Print 24 for all my…
During years, I trusted Print 24 for all my flyers.
This time, not only the price is 3 times higher than in 2022, but the flyer is badly cut and the writing behind is completely blurry.
My second order never arrived even though it is written Fedex came (impossible as I was home). Now I am supposed to go myself far away to hold my order which I have no time to do.
Last but not least, the client service is always busy and no one answers.
A disaster. I am terribly disappointed.
August 7, 2024
Unprompted review
Reply from Better print24 online!
Dear customer,
Thank you very much for your review!
We are very pleased that you have taken the time to review us.
Unfortunately, the information you have provided does not correspond to any customer account.
Please contact us with your Trustpilot rating and we will ensure that the matter is dealt with to your complete satisfaction.
Best regards,
Ramona Rizzo
Country Manager Switzerland
Unitedprint.com Schweiz GmbH
c/o Mazars
Herostrasse 12
CH-8048 Zürich
www.unitedprint.info
ramona.rizzo@unitedprint.com
Mobil +41 76 478 16 83
Hotline +41 44 5221683
Geschäftsführer: Cathleen Lerchl, Richard Harker
Registergericht
Handelsregister des Kantons Zürich
CHE-112.979.119 MWST
Easy and streamlined experience.
August 5, 2024
Unprompted review
Reply from Better print24 online!
Liebe Kundin, lieber Kunde,
herzlichen Dank für Ihre positive Bewertung!
Wir freuen uns sehr, dass Sie uns Ihren Auftrag anvertraut und sich die Zeit genommen haben, unsere Leistung zu bewerten.
Lassen Sie uns bitte jederzeit wissen, ob und wie wir zukünftig noch besser werden und damit Ihre Zufriedenheit mit uns weiter steigern können.
Vielen Dank für Ihr Vertrauen in uns - wir freuen uns auf Ihren nächsten Auftrag!
Mit freundlichen Grüßen
Moe Bazooband
Director Sales
Unitedprint.com SE
01445 Radebeul
Friedrich-List-Straße 3
www.unitedprint.info
moe.bazooband@unitedprint.com
Telefon +49-151-52725844
Aufsichtsrat: Wolfgang Lerchl (Vorsitz),
Romy Bitterlich, Cathleen Lerchl, Davine Lerchl
Vorstand: Fabian Frenzel (Vorsitz),
Frank Winkler, Holm Winkler
Sitz der Gesellschaft: 01445 Radebeul
Registergericht: Amtsgericht Dresden
Handelsregisternummer: HRB 19128
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.