Printed Memories Reviews 31

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Never received my order and when I emailed the company's support email address, I received an automated response that the email address no longer exists. There was also no response via the online chat... See more

Rated 1 out of 5 stars

They have only partially fulfilled my order, and have not responded to any of my attempts to get an update from them. - There is no contact / customer service email address, and no phone number. Only... See more

Rated 1 out of 5 stars

No order has arrived.and no refund despite several messages. 105 pounds of my 86 year old mothers money down the drain and no christening presents for her great grandchildren. Sad

Rated 5 out of 5 stars

VERY impressed with just how easy it was to make an amazing photobook for my partner on our anniversary! I've tried these things before and literally spent well over an hour trying to pie... See more

Company replied

Company details

  1. Photo Printing Service

Written by the company

We help you make memories forever ❤️ From Feed to Photo Book, in one click 🎁 We plant one tree for every book made 🌳


Contact info

1.9

Poor

TrustScore 2 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Overall a very good experience with…

Overall a very good experience with printed memories, from good communication to being able to create my dream book quickly. Will be back! Thank you!

September 16, 2021
Unprompted review
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Reply from Printed Memories

Hi Louise,

We can't thank you enough for your kind words and for being such a great customer.

We look forward to hearing from you again soon!

Rated 5 out of 5 stars

Easy to use the online tools

Easy to use the online tools, discounts made it easy to decide to use Printed Memories over competitors. The quality product that arrived has made for continued orders.

September 1, 2021
Unprompted review
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Reply from Printed Memories

Hi James,

Nothing makes us happier than a satisfied customer. We do our best to ensure that you have the best experience possible.

Thank you for trusting us and for the awesome feedback.

Rated 5 out of 5 stars

Really great service

Really great service. I was stuck for birthday ideas for my Nan and saw this, was a bit last minute but arrived really quick and in time.

May 17, 2021
Unprompted review
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Reply from Printed Memories

Hi Andy,

Thanks so much for the positive feedback.

Making the whole process as quick and easy as possible is something we strive for at Printed Memories. We're happy to know that you were able to gift your Nan with such a thoughtful gift. We hope she loved it!

Rated 5 out of 5 stars

Present ideas sorted for everyone!

A lot of my friends are notoriously hard to buy presents for. I saw the Printed Memories photo book on an ad and thought I’d check it out.
The process of making the photo book was pretty simple and I was able to create something really unique.
The photo book turned up on time, and quality is insane.
Very happy with my purchase from printed memories, I’ll definitely be ordering more. Thanks.

May 17, 2021
Unprompted review
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Reply from Printed Memories

Hi Jack,

Thanks a lot for taking the time to write this review. We're so happy to know that you love your photo book and that you'll be making your friends just as happy by gifting them with photo books in the future.

We can't wait to hear from you again!

Rated 5 out of 5 stars

BEST. GIFT. EVER!!! (Made him cry!)

BEST. GIFT. EVER. ❤️
My husband and I recently got married in Turks and Caicos as well as our honeymoon. So we had 10 days worth of photos we posted on our social media, but only one photo album of the professional photos.
- THIS WAS SO EASY TO USE!
- PRICING WAS UNBEATABLE
- DELIVERED SOONER THAN ANTICIPATED!
and....was so beautiful and meaningful that it made my husband shed a few tears!! (Shhh!)

YOU HAVE TO GET YOURS NOW!!

May 16, 2021
Unprompted review
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Reply from Printed Memories

Hi Amanda,

We're extremely grateful for your awesome review and we're honoured to have been part of something so meaningful and special.

We look forward to hearing from you again :)!

Rated 5 out of 5 stars

Very pleased with my photo book very…

Very pleased with my photo book very easy to use and photos already uploaded - much easier than other books I’ve used! Good quality of paper and arrived promptly. Lovely way to keep memories.

May 16, 2021
Unprompted review
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Reply from Printed Memories

Hi there,

Thank you for your positive review.

We're so happy that you had a pleasant experience with us and we hope to hear from you again soon.

Rated 5 out of 5 stars

Beautiful design and high quality photos

Arrived on time and my partner was very happy with it. Thank you!

May 16, 2021
Unprompted review
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Reply from Printed Memories

Hi Tim,

We greatly appreciate the feedback!

It's great to know that you were satisfied with our service and that your partner is happy with the book.

Rated 5 out of 5 stars

What a fantastic service! 5/5

What a fantastic service! Made creating a photo album gift a lot easier and looks brilliant. Excited to give them their present!

May 16, 2021
Unprompted review
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Reply from Printed Memories

Hi Elite,

We try our very best to make sure that creating your photo book is a seamless and enjoyable process, so we are so glad to know that this was your experience. We certainly hope that your loved one loves their photo book.

Thank you for taking the time to give us great feedback.

Rated 5 out of 5 stars

A really great photo book

This is a really great book! The website is very easy to use when it comes to setting everything up. The photos came out really high quality and the book is solidly made

April 15, 2021
Unprompted review
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Reply from Printed Memories

Hi Emily,

We can't thank you enough for your positive feedback.

Our team is happy to know that you had a pleasant experience from start to finish and we look forward to hearing from you again soon.

Rated 5 out of 5 stars

Great family photobook

Great photobook from Printed Memories, the site was so easy to use and it was so exciting for my wife and I when it arrived to see our own high quality book. Recommended.

February 7, 2021
Unprompted review
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Reply from Printed Memories

Hi SP,

Thanks a ton for taking the time to give us valuable feedback. Our team works hard to make sure that you receive the best quality we have to offer.

Looking forward to hearing from you again!

Rated 5 out of 5 stars

Easy to use, quick delivery

Really happy with my photobook when it arrived. The process was easy online, saved so much time compared to creating other photobooks in the past.
Arrived quicker than expected and the wife loves the result :)

February 5, 2021
Unprompted review
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Reply from Printed Memories

Hi Ethan,

Thank you for your positive feedback. We're so glad that you had a quick and easy experience with us. We try our best to save you as much time as possible.

Our team looks forward to hearing from you again soon :).

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