Printerinkrefills Reviews 

119
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I had to call 4 times to get my cartridges. Took over 2 months. Do not buy these as the ones received did not print in black, HP printer. Tried 2 of the newly received refurbished cartridges and pr... See more

Rated 1 out of 5 stars

Terrible service. Did not send part of my order. They asked for proof of what was received and after sending right away did not respond until they were contacted again almost a week later. Then the... See more

Rated 1 out of 5 stars

i have used you for over 5 years, on my last order there was a problem when you switched my shipping from "ground" to "usps". I NEEDED CUSTOMER SEVICE but none of the phone numbers are in working o... See more

Company replied

Rated 3 out of 5 stars

I originally bought generic cartridges, but on one occasion a generic black cartridge resulted in poor quality documents.I ordered an OEM black cartridge. After a few days on the OEM black ink the do... See more

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2.7

Poor

TrustScore 2.5 out of 5

119 reviews

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2.7

All reviews

(119)

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Orders are always correct. Pricing is good.
I've had only one problem - with a bad cartridge. I contacted them and THEY SENT A REPALCEMENT FREE IMMEDIATELY>

April 11, 2017
Unprompted review
Rated 5 out of 5 stars

great service with good quality ink

I will not purchase ink from anyone else. I don't know which is the best deal , the price or the quality. Thanks Printerinkrefills. Advise anyone to order from you if they want quality and value.

March 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great Service!!

I ordered the ink cartridge and within a few days there it was in my mailbox. I'm very impressed!!
Good prices as well.

March 5, 2017
Unprompted review
Rated 5 out of 5 stars

Review

Your ink has always worked fine.
Shipping on time.
Price very good.
Would I recommend this company ? --- yes --

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

5 star review

This is the second order I have placed for printer cartridge replacements. Ordering is easy, shipping is free and I received my order immediately. This is the place I'll use every time from now on.

October 9, 2015
Unprompted review
Rated 5 out of 5 stars

It doesn't get any better than this.....

Excelent pricing, quality as good if not better than the brand name, shipment was quick, package arrived in excellent condition, and the ink cartridge fit perfectly. Also, great customer service. Highly recommend this company.

October 2, 2015
Unprompted review
Rated 4 out of 5 stars

save money

I have had good luck with refilled ink from here. only had 1 cartridge that my Epson would not recognize.

September 30, 2015
Unprompted review
Rated 1 out of 5 stars
Printerinkrefills logo

Reply from Printerinkrefills

We are sorry for the inconvenience, but please understand that the reason we asked for pictures was precisely to avoid further inconvenience. If there is a complaint about an item not working, we have 2 options:
1) Set you up for a return (which will require returning the item, which is often a hassle for our customers and always takes at least a few days for transit and processing), or
2) Ask for a picture (which takes just a few minutes, and almost always helps us identify quick solutions such as if the wrong item was sent, or if the right item was sent we will often not inconvenience you with a return and we would send a replacement instead)

Option 2 as you can see takes just a few moments of effort and results in a resolution within 1 day, vs Option 1 which can take over a week and is a bigger inconvenience for our customers.

We are sorry that you did not see the benefit of this process or that we did not explain it properly and will reach out to you to try resolve.

Rated 5 out of 5 stars

Great deal Fantasic Price!!!!!!!!!

Great deal for the money, been going yo Costco and giving them do my refill. Better deals than HP. First time getting ink from Printer Ink Refills!!Have to careful with following directions to a "T" but other than that GREAT DEALS 4 the money. To early too see if print quality is there during long term use, but A- Ok now

September 17, 2015
Unprompted review
Rated 5 out of 5 stars

Printerinkrefills

I have been a customer of Printerinkrefills for several years. The company was always quick to give quality customer service.

September 12, 2015
Unprompted review
Rated 5 out of 5 stars

Prompt Service

My ink arrived very quickly after placing my order. I found the order taker to be very helpful in searching and looking up my previous order and suggesting additional ink that I cold purchase.

Product is of excellent value.

September 12, 2015
Unprompted review
Rated 1 out of 5 stars

Unusable product

I ordered black ink cartridges that were supposed to work in a Canon MG 3220 Printer.

Two of the three cartridges did not work at all. My printer would not print, claiming there was no more black ink available. I have had to order name-brand Canon cartridges and in the meantime I am unable to print anything. I will never use this supplier again. I AM OWED A REFUND.

August 29, 2015
Unprompted review
Printerinkrefills logo

Reply from Printerinkrefills

We are sorry for the trouble you have reported and we have been reaching out to you to resolve this issue. When the printer claims that there is no more ink, it is not a real reflection of the ink levels, it is a recognition issue which is almost always easy to resolve by bypassing the message. If we dont get it resolved for you we will refund or replace.

Rated 5 out of 5 stars

Fast, cheap ink

What more is there to say? Cartridges fit my printer, work fine, arrived as anticipated.

Thanks Printerinkrefills - no more spending $40 on one OEM ink cartridge, now I get 5 for the same price!

August 21, 2015
Unprompted review

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