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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

DO NOT BUY FROM THIS SCAM COMPANY!!!!

DO NOT BUY FROM THIS SCAM COMPANY!!!!

ZERO STARS.

Totally false publicity. You think you are buying the original ink cartidges and you they send you fake and recycled generic ones that the printer can not recognise; therefore, waste of money and resources.

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

I ordered four (4) printer cartridges for my printer. When delivered 21/12/2021. I opened one (1) cartridge on the 21/01/2022 that being BLACK and immediately saw it was not the correct cartridge for my printer. I call Printlinks and advised what had happened. I was informed I had ordered the wrong cartridges for my printer. I was informed Printlinks would exchange for the correct ones and would send me a return label immediately. I then received an e-mail asking me to take photos of all cartridges. I send then by return to Laura. I attach the photos showing that one cartridge seal was open the other three are sealed.
I was amused and confused to receive the following statement in the e-mail from Printlinks.
"Thank you for providing me the details. I have checked and it looks like sadly we cannot take back this items as they are sealed from their protective packaging, taken out of the carton boxes."
How can I show that the seals on the three cartridges are not broken, also They didn't explain how you wanted me to show the seals are not broken in any e-mail Printlinks has sent me?
They refuse to refund???

January 24, 2022
Unprompted review

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