I asked for printing some of my photos and the service was pretty quick (though I am from outside UK) and pictures were of good quality and perfectly packed. I was updated time to time to be aware of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I always purchased A5 leather book and this time the quality is really bad on the cover on the paper used and the assembly. It is a pity before this format was super now it is ugly. The other stupid... See more
I always prepare the calendars for my sisters, my brother, my husband and one for me. Every body loves the calendars with the families photos. It is something i have been doing for several years. I lo... See more
Good print quality, but unprinted white streaks remained. Not nice. Shouldn't have passed the quality control. Nowhere is it mentioned that printerpix only produces in England. Returning it will be to... See more
You should know
2.7
Poor
3K reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended
Recommended. I placed an order and it was dispatched very quickly. Unfortunately I had a problem with the delivery. Kayla from their customer service was very kind and helpful and my issue was sorted within minutes.
April 14, 2021
Unprompted review
Kayla was THE BEST!
I placed order for 6 photobooks yesterday. Your site was not showing the order. Kayla took my tracking numbers, answered my questions and completely made my day!
Susan Robertson
Preschool Teacher
April 13, 2021
Unprompted review
Kayla has been super kind
Kayla has been super kind, quick and efficient. She helped me with my order and understood my needs immediately. Great assistance!!!!
April 13, 2021
Unprompted review
Had online chat with Kayla this…
Had online chat with Kayla this morning. After placing order late for my sons 30th birthday as it took longer than i thought it would. Kayla was so helpful and said she'd escalate the order. So hopefully it will arrive on time but either was Kayla gave great customer service.
April 12, 2021
Unprompted review
Thank You very much,Angelina,for your…
Thank You very much,Angelina,for your kindness and help!!
April 12, 2021
Unprompted review
Customer Support
I reached out to customer support whilst completing my project with PrinterPix. Kayla was very helpful, friendly and replied quickly. All my queries were resolved. I am excited for my photobook to arrive!
April 6, 2021
Unprompted review
Excellent customer service
Excellent customer service report from Kayla. Thank you
April 5, 2021
Unprompted review
Excellent service received from Kayla
Excellent service received from Kayla who went out of her way to help with my request. Brilliant customer service.
April 2, 2021
Unprompted review
Kayla
I made a mistake with my order at printerpix and Kayla was brilliant in sorting it out!!!
April 2, 2021
Unprompted review
Kayla was very helpful!
April 2, 2021
Unprompted review
ANGELINA operator was very courteous…
ANGELINA operator was very courteous and fixed my problem that I had with an expired voucher
April 2, 2021
Unprompted review
Kayla was very helpful and courteous…
Kayla was very helpful and courteous was able to fix my problem
April 1, 2021
Unprompted review
Great service
Great service. Spoke with Kayla who helped me with checking out and my voucher code.
April 1, 2021
Unprompted review
incomplete order
I had an incomplete order, since the used coupon included 3 products, instead I have received only ONE. Kayla have solved immediately the problem by chat.
March 30, 2021
Unprompted review
Kayla was very helpful and sorted the…
Kayla was very helpful and sorted the problem very quickly
March 29, 2021
Unprompted review
ANGELINA very friendly
ANGELINA very friendly, and competent thank you
March 23, 2021
Unprompted review
I had a problem with a voucher code to…
I had a problem with a voucher code to buy 2 photo books, it only made me take 1, kyla solved the problem, she was very nice and friendly
March 11, 2021
Unprompted review
My GROUPON voucher didn't work and…
My GROUPON voucher didn't work and Angelina was very handy and she fixed my issue.
March 8, 2021
Unprompted review
risposte chiare
Kayla responds with kindness and punctuality to my every request. Everything was made very clear to me
March 4, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.