Printerr UK Reviews 55

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Ordered 7 T-shirts and 2 jumpers, was told would only take a week at the most but never arrived. Tried calling and messaging but no answer until I used someone else’s phone then got immediate answer.... See more

Rated 5 out of 5 stars

My family suddenly lost our son, brother, father, uncle to this dreadful virus. we wanted to commemorate his passing and represent him as a fan at his nine night by having T-shirt’s printed, but we... See more

Rated 5 out of 5 stars

Words can’t express how grateful I am to these guys at Printerr UK, absolutely amazing service from beginning with the order to the after sale care. I can’t believe how great the price was and the qua... See more

Company replied

Rated 5 out of 5 stars

Just the best experience ever. A strange thing to say about panic-ordering 4 personalised T-shirt's to surprise a friend, but Jacquie made everything so easy. I put my 'need immediately' request on... See more

Company details

  1. Print Shop
  2. Clothing Wholesaler
  3. Digital Printing Service
  4. Prints and Signs Store

Written by the company

London based Printing services provider


Contact info

3.9

Great

TrustScore 4 out of 5

55 reviews

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Rated 1 out of 5 stars

Please avoid

Please avoid. I used Printerr twice: despite a slight lack of communication the first time, the order came out great and was delivered on time. The second time, however, I was left with absolutely no answer for weeks, the order showed up very late, wrong and damaged (glue marks on the hoodies, some embroidery areas completely wrong, sizing all wrong, and two missing hoodies). Jordan Pochen has not been answering any of my emails or texts for weeks.
Extremely disappointed and furious we paid for the full order in advance and cannot do anything with what we received. The complete lack of communication is the most frustrating part.

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

MAKE SURE TO PAY HALF UP FRONT AND HALF…

MAKE SURE TO PAY HALF UP FRONT AND HALF ON DELIVERY OTHERWISE YOU WILL BE LEFT WITH NOTHING AND NO ONE TO CONTACT!

I never leave reviews however I would hate to let anyone experience what I did. I almost felt as if I had been scammed. I was informed on a 3 day lead upon payment. I am now on day 12 since payment

Firstly it took 10 days to respond, secondly the customer service has been extremely poor and lastly there was no communication to the delays.

It is disappointing to deal with a company that has no integrity and works in a dishonest manner without any communication to the consumer.

My feedback for Printerr UK would be to just be transparent with the client.

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

I was looking for a company to produce…

I was looking for a company to produce training T-shirts for my new martial arts club. I received a message through Bark.com from Jay at Printerr Uk swiftly with prices that were very competitive. After forwarding a logo design for t shirts they sent me a graphic to show how it would look which I was pleased with. I made an order and paid for approx 50 tops on the Thursday and received all within 5 working days. Very pleased with the T-shirts, prints, pricing and service and will definitely use again.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

T-shirt and Clothes Printing

T-shirt and Clothes Printing
The quickest turnover I have ever seen! Will definitely be using this service again.
Great prices🤝
Delivery 🚚
Quality packaging 📦
Worth every penny spent🙌🏾

February 15, 2022
Rated 5 out of 5 stars

Perfect for start ups

Perfect for start ups. This company is delivering absolutely fantastic products. Printerr UK has been unbelievably supportive throughout the entire process, on a human level. They have sourced custom colours for my brand, and they are highly responsive when asked questions. They have delivered a service that is rare in this climate, and I have recommended to friends and I will definitely utilise in the future.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

I receive my product today from this…

I receive my product today from this company and what i can say the quality is amazing they delivery on time and yes 7 stars ⭐️ quality!

Thank you so much

February 11, 2022
Unprompted review
Printerr UK logo

Reply from Printerr UK

Our pleasure. Hope to work with you again soon :)

Rated 1 out of 5 stars

Never use this company!!!

Never use their services !!! Scam

Unfortunately, I had horrible experience with this company.

I ordered t-shirts with print on front and back. Also, I agreed to pay extra for better quality print (about £10 per t-shirt)

Eventually I received 20% of t-shirt with prints on front and back, and the rest 80% with only front ( how is it even possible??)

Also, the quality of print was horrible - even though I paid extra the print was of the lowest quality...

I have been trying to resolve this problem since November! I've been texting and calling, and no one has ever gotten back to me at all..

I want a FULL REFUND or at least some one to resolve this problem for me

Never use this company...

Thanks, Daria

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality shirts and printing

Great quality shirts and printing. Fantastic communication at all times. Really happy with the service! 100% would recommend

January 26, 2022
Unprompted review
Printerr UK logo

Reply from Printerr UK

Thank you so much, we look forward to working with you again :)

Rated 2 out of 5 stars

Adequate

Lost all communication to the company as the process went on so it wasn’t as smooth as I would’ve hoped. However when we did communicate the customer service team were friendly.

December 29, 2021
Rated 5 out of 5 stars

Great service & great t-shirts

Really impressed with the t-shirt print quality and level of customer service. Jay was very helpful and always quick to respond to queries and offer good guidance. Overall an excellent experience. I highly recommend and would definitely order from them in future.

December 22, 2021
Unprompted review
Printerr UK logo

Reply from Printerr UK

Thank you Harriet, we really enjoyed printing your designs :)

Rated 5 out of 5 stars

Super reliable and helpful

Really reliable company. Jay and Jacquie had excellent customer service and were really helpful and offered lots of guidance. The quality of the t-shirts came out excellent and would definitely order from there again. Would definitely recommend

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Love my printed Tee-shirts!

Jay was really helpful with his professional advice and guidance and I was really pleased with the service I received. Given that this was the first time that I had used this company, who were referred to me, I was extremely impressed with the quality and the timeliness of my delivery and absolutely love my Tee-Shirts

I will definitely be a returning customer - Thank you Jay!

December 22, 2021
Rated 1 out of 5 stars

Terrible waste of money and time

Ordered tshirts for a clothing line and was disappointed with what I received, they delivered extremely later than promised and what I got was poor quality printing, half of which didn’t have all the printing I’d paid and asked for, and not to mention the sizing and specifications of the tshirts were all over the place as if they had not acknowledged half of what I wrote.

December 21, 2021
Unprompted review
Printerr UK logo

Reply from Printerr UK

Hi Mohammed, Sorry to hear that you weren't happy with your order! We always want to keep our customers happy.

We can only apologise for the delay in your items getting to you, this was unfortunately beyond our control, as once items are packaged they are shipped to our courier partner we no longer have them in our possession.

This is why it is company policy to provide all clients with a tracking number allowing them to track their items upon dispatch.

We wish you the best of luck with your clothing line.

Rated 5 out of 5 stars

Such a great reliable company…

Honestly such a great reliable company - so quick to respond and complete order so quickly, quality is great and will continue to use as much as I can.

Staff are so lovely too, going above and beyond!

December 6, 2021
Printerr UK logo

Reply from Printerr UK

Thank you so much Chanice, it was a pleasure working with you

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