Printigo Limited Reviews 8

TrustScore 4 out of 5

3.9

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Company details

  1. Custom T-Shirt Store
  2. Digital Printer
  3. Safety and Work Wear Store

Written by the company

We started as a small printing company primarily focusing on garment printing. As we grew the company gradually increased the range of items we produce. Now in our new premises in Stirchley Birmingham, we are able to not only produce garments but a whole range of items that can be personalised. We also have in-house designers that create all of the artwork for you so there’s no need for you to worry, we have you covered. Printigo prints a vast array of products all customised and personalised to your requirements. We produce printed and embroidered T-shirts, Polo shirts, hoodies, jumpers, coats, hats and bags. However that is not all that we offer. We can also produce, business cards, flyers, letterheads, compliment slips, posters, banners, correx boards, foamex boards, stickers and much, much more. We even offer photocopying in store. Printigo began in 2009 in the front room of the Director’s house. Soon the company got bigger and rented a shop premises, 1229 Pershore road. The director employed staff and gradually increased the variety of items they could produce. As we grew further we soon realised we were in desperate need of more space to be able to provide the products and services that were requested from our lovely customers. We began looking for a new premises and eventually stumbled upon the old Quicksave site, 72 Hazelwell St, just down the road from our shop. After a lot of negotiation we managed to secure the site and began work to renovate the derelict building. Below are some images of the renovation work. The renovation work required a lot of time and effort to create a place where we could offer more services. Printigo has now been trading from our new home 72-74 Hazelwell Street, Stirchley, Birmingham, B30 2JS, since 2018. We are always looking to the future and working with our customers to develop the service we offer. We are also keen on helping the community around us. If you would like to know more about us and what we do please call into the shop or send us an email and we will be happy to help. We have worked hard to get to where we are today. We have had to replace the roof and refurbish the inside but we are now at a point where we are moving forward and looking to offer more products and even better services from our home in Brum, Stirchley. We are always looking to improve our environment and the area around us. We have tried to make the site welcoming for all of our customers and for the other shop’s customers that use the site. We are excited to now have Martial arts & Fitness and Venture Bikes with us on site and we are looking forward to new additions in the future.


Contact info

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The staff the service was impeccable…

The staff the service was impeccable from the moment I walked in they helped me and went above and beyond I had 24 hours to find a printed logo on my child's top for her class of 2025 leaving day ...
The staff here showed amazing customer service b30 I cannot recommend the staff enough here I also asked for there leaflets as the other parents wanted to get the details for this fantastic shop ...
Highly highly recommend thankyou for making my child so happy on her last day of school gained a customer in me & my family
Thanks again guys in b30 👍

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I wanted a unique design for a hoodie - they persevered with different typeface until I was happy.
Excellent service.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

I went with a small order for photocopying. I was greeted by a very welcoming lady who listened to my request, clarified what was needed and quickly delivered what I needed. She was excellent at customer service. The cost of the printing was very acceptable and the whole experience went really smoothly. I shall definitely be a repeat customer.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

worst online shopping experiance from…

worst online shopping experiance from 14.50 to 16.49 to order 2 hoodies and 2 polo shirts for my sons college only accepted one form of payment and had to contact shop only to be accused of my phone not working tried my desk top and apparently that doesnt work either as it was working there at the shop end rude and unhelpful. Shop needs more ways of paying not everyone uses same method of payment these days

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I can not thank Mitra at Printigo enough for all the time and energy she has put into helping me to create a really high quality catalogue of merchandise for the City of Birmingham Brass Band. The process has been so easy throughout. The embroidered logo is just fabulous and we are delighted with all of our items. Thoroughly recommend.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

Would never use again

Would never use again. Despite the order being done early, the whole process was a nightmare in which I had to constantly call the company to correct issues about the design which I specifically went through with them in branch. Received the item back today and they had still put one of the items in the wrong place. Definitely one to avoid

October 30, 2023
Unprompted review
Printigo Limited logo

Reply from Printigo Limited

Good morning Chris,

My name is Mitra, I am from Printigo.
I have just been made aware, that after you left the store, you were unhappy with the positioning of one of the embroideries on your hoodie.
I understand that the embroidery was not done on the cuff correctly and did not match the mock up you agreed to.
Firstly, I would like to apologise for the mistake and assure you, we are talking to all staff members involved in this order, to find out how the error occurred.
We always try our best to meet your requests and a bespoke embroidery on the cuff, reversed in direction, is something we were able to accommodate.
However, unfortunately at the time of being framed up on the machine for embroidery, it was lined up for the outer cuff not the inner cuff.

We are so sorry that happened.
Please allow us the opportunity to rectify this for you.
We are happy to replace the item and redo you a new garment.
Would this be something you would like?
If so, please pop in store to choose the replacement zipped hoodie as we have a couple of different brands you can choose from.

I am sorry you feel upset and need to post such poor reviews.
We would like the opportunity to rectify this.
Please contact us as we are more than happy to replace your garment or offer you a full refund.
I do not have a contact number for you, so please get in touch with myself, so I can help further and arrange your refund or replacement.

Kind regards,
Mitra Rose Nami
Head of Customer Service

Rated 5 out of 5 stars

Excellent business - recommended.

Used this company several times and it is a vibrant, welcoming business. All the staff are smiley and helpful. They give you a schedule for your order and either complete the work quicker or on time. I received excellent advice on the artistic design. Terrific range of products and services, and my purchases have always been good quality. Brilliant and informative website. Highly recommend.

February 19, 2021
Unprompted review

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