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Rated 5 out of 5 stars

Love these puzzles! Finally some refreshing ideas which aren’t archaic. Love the inclusivity of all humans represented in the artwork imagery, as well as the support of female artists globally. I am u... See more

Company replied

Rated 5 out of 5 stars

I was gifted a puzzle for Christmas and thought the design was so original stylish and pretty I researched the company. Then fell in love with another print and before I knew it I was purchasing. Arri... See more

Company replied

Rated 5 out of 5 stars

Recently bought one of these to help with my mindfulness in lockdown. The Jigsaw's are really well put together and the accompanying playlist is a great touch. Looking forward to getting my second one... See more

Company replied

Rated 5 out of 5 stars

I bought 2 of these for Christmas presents and they are so cute, especially for lockdown times! They were slightly late but this wasn’t their fault as all deliveries were taking a bit longer than usua... See more

Company replied

Company details

  1. Toy and Game Manufacturer

Written by the company

Jigsaw Puzzles that don't belong in the box, featuring illustrations made by female artists around the world. A fresh take on the humble jigsaw puzzle. Available in 500 pieces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Unexpected costs on the client + unreliable shippment

I ordered the jigsaw puzzles with shipping to Italy to make some Christmas gifts, and while I placed a single purchase order, the Print In Pieces site handled the order with two separate shipments, increasing the cost to me as a result.
One package arrived promptly but I had to pay customs charges of an additional £8, while the other took a month to arrive, with storage charges charged to me of around £17.
The product is nice but I do not recommend buying it if you need shipping outside of England as the shipping service is not reliable and the delivery cost is likely to be 50% of the cost of the purchase.

February 11, 2022
Unprompted review
Prints In Pieces logo

Reply from Prints In Pieces

Hi Daria

We are sorry you experienced problems with the shipping from the UK to Italy. As we explained, this was related to customs and the problems following Brexit. We tried very hard to resolved these issues for you, and did offer a refund or to send again with a different shipment provider.

Apologies again on the inconvenience caused, and please get in touch if there is anything else we can do.

Thanks,
Prints in Pieces x

Rated 5 out of 5 stars

Great product from cool artists

Great product from cool artists! Loving my puzzle thanks

January 17, 2022
Prints In Pieces logo

Reply from Prints In Pieces

Hi Lucy,

Thanks so much for your review and we are glad you loved the puzzle :)

Prints in Pieces
x

Rated 5 out of 5 stars

I was gifted a puzzle for Christmas

I was gifted a puzzle for Christmas and thought the design was so original stylish and pretty I researched the company. Then fell in love with another print and before I knew it I was purchasing. Arrived quickly and very beautifully packaged. My puzzle collection has never looked so pretty. Very happy highly recommend and pretty for gift giving also :)

January 7, 2022
Prints In Pieces logo

Reply from Prints In Pieces

Hi Hannah,

Thanks so much for your kind words, that is really nice to hear :)

Prints in Pieces
x

Rated 5 out of 5 stars

Efficient process

Straightforward to order etc, delivery on time and I was kept well informed.

January 5, 2022
Prints In Pieces logo

Reply from Prints In Pieces

Hi Henry,

Thank you for your review and we hope you enjoyed the puzzle :)

Prints in Pieces
x

Rated 5 out of 5 stars

Excellent Service

Item as described, quick to dispatch and well packaged.

December 27, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Alison,

Thanks so much for your review and we hope you enjoyed the puzzle :)

Prints in Pieces
x

Rated 5 out of 5 stars

Item came very quickly and was well…

Item came very quickly and was well packaged! The puzzle looks beautiful and I’m sure my sister in law will love it.

December 25, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Kan,

Thanks so much for your lovely review and kind words about the puzzle. We hope your sister in law enjoyed it :)

Prints in Pieces
x

Rated 5 out of 5 stars

Very simple to order

Very simple to order. Very speedy delivery.

December 18, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Michelle,

Glad to hear it :-) thanks for taking the time to leave us a review, we appreciate it!

Prints in Pieces x

Rated 5 out of 5 stars

They will be gifts for my friends and…

They will be gifts for my friends and they look beautiful! They arrived very quickly and in great condition. Very excited for my friends to open these puzzles.

December 9, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Rachael,

Thanks so much for the lovely review. We're so happy to hear it, and hope that these go down very well as gifts! :-)

Prints in Pieces x

Rated 5 out of 5 stars

Great puzzle

Great puzzle. Very excited to give it to my son's Fiancee for Christmas. I think she'll love it.

November 27, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Elizabeth,

Super happy to hear it - hope your son's fiancé loves the gift! :-) Merry Christmas!

Prints in Pieces x

Rated 4 out of 5 stars

Great product

The order process was seamless, the despatch and delivery were very swift. The products are beautiful and very enjoyable. Unfortunately one of the puzzle boxes arrived damaged on arrival, but this doesn't affect the quality of the puzzle itself.

October 29, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Élodie,

Many thanks for your review - glad you enjoyed the puzzle and were happy with the order & delivery process :-)

I'm sorry to hear about the damage on the box! We would be happy to discuss this issue further with you and see if there's anything we can do to resolve it - please just let us know by contacting us at hello@printsinpieces.com

Best wishes,
Sandra

Rated 5 out of 5 stars

I've bought as a Christmas present for…

I've bought as a Christmas present for my mum, it looks good but I haven't opened it! Service was lovely and fast

October 18, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Rachel,

Thanks for the lovely review! We're so glad you're pleased with the puzzle and we hope your mum loves the gift :-)

Prints in Pieces x

Rated 5 out of 5 stars

So so worth the money 😍

So so worth the money! I’ve been thinking of buying this for months but was wary of the price on a jigsaw.. I wanted this jigsaw to give my eyes a rest from screens in the evening but have never loved the traditional imagery or artwork on jigsaws. The designs from Prints in Pieces however are STUNNING. I finally ordered the Spaghetti Party and it arrived quickly, in beautiful packaging and even a handwritten note which was such a lovely surprise.

This would be perfect as a gift - the puzzles even come in a drawstring bag which elevates it further. Honestly can’t recommend enough! 11/10

August 26, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Ruth,

This is so lovely to read, thank you so much! I'm so glad you enjoyed the puzzle and the overall experience :-)

Prints in Pieces x

Rated 5 out of 5 stars

Ordered as for my friend's birthday

Ordered as gift and was very impressed that it arrived quickly! Great service and super easy to use website. My friend loved it and was very impressed by the concept. I'll have to get one for myself as well. 🙌🏽

August 7, 2021
Unprompted review
Prints In Pieces logo

Reply from Prints In Pieces

Hi Chris,

Thank you so much for the lovely review. Really happy to hear your friend love the puzzle! :-)

Prints in Pieces x

Rated 5 out of 5 stars

Lovely puzzle that arrived quickly and…

Lovely puzzle that arrived quickly and in a beautiful package that will keep it safe and secure for many years!

August 4, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Amelia,

Thank you for the lovely review - glad to hear you are happy with your puzzle :-)

Prints in Pieces x

Rated 5 out of 5 stars

5-star experience

My order arrived quickly and beautifully packaged, with a lovely note from the shop owner. The puzzles themselves are of high quality too and I can’t wait to start assembling them!

July 30, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Hi Sabine,

Thank you so much for the lovely review - we're so happy to hear this :-)

Happy puzzling!
Prints in Pieces x

Rated 5 out of 5 stars

Another great puzzle

Another great puzzle! Superb service and quality product. The ONLY place to buy puzzles from!!!

June 30, 2021
Prints In Pieces logo

Reply from Prints In Pieces

Thank you so much Phillippa! Sooo happy to hear this! Your support is much appreciated :-)

Prints in Pieces x

Rated 1 out of 5 stars
Prints In Pieces logo

Reply from Prints In Pieces

Hi Ebony,

I'm very sorry for the delay on your pre-order. We sent out an email last week to let everyone know there had been a slight delay in receiving our stock - I'm sorry if this email didn't reach you or got lost in your spam folder. We received our stock yesterday, and your puzzle has now been dispatched with first class postage so this hopefully should be with you tomorrow, latest Saturday. Again, I'm very sorry and we really appreciate your patience in waiting for your order.

Best wishes,
Sandra

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