Priority Customer, Inc logo
Visit website

Priority Customer, Inc Reviews 

2
•
TrustScore 4 out of 5

3.8

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

Priority Customer is evolving the $1.1T home services market with an AI platform for the skilled trades people that keep our homes running. Priority Customer is AI-powered field service management for HVAC, plumbing, electrical, and 26 other trades. The platform answers every customer call, chases unpaid invoices via voice/SMS/email, optimizes daily routes, runs the schedule, and handles the marketing — replacing the patchwork of voicemail, sticky notes, and after-hours paperwork that costs the average contractor $300K+ a year in leaked revenue. Differentiated by patent-pending Parallel Mode™, which lets the owner listen to every AI-handled call in real time and take over with a single tap — enterprise AI capability with the trust and control a small business actually needs. Built for the truck, the job site, and the kitchen table. Starts at $99/month. No contracts.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolutely loved this experience

Absolutely loved this experience! I came to Priority Customer as the customer of a contractor who uses them, and wow, what a difference. The communication was incredible: fast, clear, and I never once had to chase anyone down for an update. Paying was so easy it took seconds. I honestly don’t know how I’ll ever hire a contractor without this support again. From now on, I’ll be asking every contractor if they use Priority Customer, because this is what great service should look like. Five stars all day!

August 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look