Priority Home Warranty Reviews 

61
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I had good experience, Helpful and saved me a significant amount of money. I grateful for their hard work.

Rated 1 out of 5 stars

Priority Home Warranty has disappeared! Their website is gone, their phones are all disconnected and yet they are still debiting payments. If anyone is attempting to file a claim based on their contra... See more

Rated 5 out of 5 stars

My claim was handled quickly. The contractor who came to our house was informative and helpful. Very happy with the experience. The pool repair technician spent time with my husband giving him advice... See more

Rated 5 out of 5 stars

The enrollment process was easy. I called another company and they transferred me twice and then finally told me no sale agent were available. - With priority, I was called back with a sales agent alm... See more

Company details

  1. Repair Service

Information provided by various external sources

America’s best and fastest-growing Home Warranty Company offering you the most comprehensive plans at the most affordable prices. We at Priority Home Warranty dedicate ourselves to prioritizing you, giving you the highest quality service and expertise.We provide unrivaled service & coverage, tailored to your needs. A home warranty is a service contract that covers the repair or replacement of regularly used home appliances and systems that may potentially break down over time. How it works? In the event of an appliance failure or system breakdown, a claim submission online or via the phone is all you need to do! A trained professional will be dispatched to your home and will assess the issue by repairing or replacing what is necessary to remedy the problem. You pay a small service fee, and that is it. All other expenses are on us.


Contact info

3.0

Average

TrustScore 3 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(61)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My claim was handled quickly

My claim was handled quickly. The contractor who came to our house was informative and helpful. Very happy with the experience. The pool repair technician spent time with my husband giving him advice on what to buy to keep our pool running better and our chemicals to last longer. He suggested a few products to buy. No complaints.

September 3, 2020
Unprompted review
Rated 4 out of 5 stars

My experience with Priority Home…

My experience with Priority Home Warranty was very professional and affordable meeting my home warranty needs! They even added to my plan to meet the needs of the type of home I have and gave me an affordable yearly rate to get started!! Thanks! I will definitely refer my family and friends!

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

VERY helpful

VERY helpful. Specifically dealing with john and I was grateful I got him on the phone when I first called! Great service!!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Had another good experience with…

Had another good experience with Priority Home Warranty, particularly Andrew. I always feel they have my back and best interests in mind. I was trying to confirm my appointment with a technician, and they went above and beyond to make sure it happened right away which I truly appreciate.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and problem solving

So thankful this home warranty sent out a reliable garage door company. The gentleman was very knowledgeable and explained everything to me. He didn’t try to up sell or pressure me into buying anything. That was a nice change.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

josh was very helpful in answering all questions and concerns I had when setting up a policy. He was also very helpful in finding flexible options within my budget. He even called me back to confirm I got the emails I requested. He was a pleasure to work with. Thanks! I look forward to dealing with the rest of the team at Priority Home Warranty!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

excellent

My water heater broke down last week and they were able to send someone out to take a look really quickly. Very happy with the service, and the prices are great.

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

The lady i talked to was very nice and…

The lady i talked to was very nice and quick to get everything taken care of for me. she informed me that it would take 1-2 days to get service. i appreciate her letting me know ahead of time, so i am not expecting a call. the value is the best i have found for a home warranty.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Priority Home Warranty is something…

Priority Home Warranty is something that everybody needs. You call and right after you call, you get exactly what you pay for. The contractors are great too. They're very professional. I've been very well pleased with my service.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

The enrollment process was easy

The enrollment process was easy. I called another company and they transferred me twice and then finally told me no sale agent were available. - With priority, I was called back with a sales agent almost immediately. They had special offers that suited me perfectly that I glad took advantage of. I feel I made the right choice.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

My garage door was very noisy when…

My garage door was very noisy when operating and it wouldn't open or close normally. I placed a repair order and the tech came on behalf of Priority Home Warranty within two days. He was on time and fixed the issue in 15 minutes. There was a little part that was broken and he replaced it. It was an easy fix for him and everything went back to normal afterward.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

phenomenal service. highly recommend

I had a heater issue and I submitted a claim by phone to Priority home warranty. The rep I spoke to was excellent and in no time, their techs came. They provided good service and things have been excellent since then.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Nathan was very nice and helpful

Nathan was very nice and helpful. He went over and beyond even when he did not have to and had already made a sale. I would recommend it to anyone and I will be talking to neighbors in my community about my experience with priority. I received the best coverage for the lowest price compared to coverage cost of other companies.

August 27, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look