*Excellent customer relations. We were a few dollars apart on price. I explained that issue with the following statement. I would really prefer to spend my hard earned money with a USA based FAMI... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The only shop selling the correct sizes tyres for our European van in the US. Fast delivery, fab customer service. So handy that you can have tires delivered to a specific shop in whatever town you're... See more
Company replied
Price and free shipping were greater than other companies. Delay in FedEx was not good, but not Priority's fault. FedEx screwed up the delivery and I got 3 tires and took 4 days to receive the 4 the t... See more
Company replied
Very easy and very fast delivery, also great price on the tires I bought for my 1927 Ford T bucket, they were very easy to find from Priority Tire, I will do business with them again !! Gator from T... See more
Company replied
Company details
Written by the company
At Priority Tire, we guarantee you'll find the top name tire brands at the cheapest prices! You can save $100's compared to other tire sellers. Check out our prices on top brands including Firestone, Goodyear, BFGoodrich, Bridgestone, Toyo, Continental, and others. Replacing your tires has never been more affordable. Plus you get FREE Shipping on all orders! Your satisfaction is our #1 priority here at Priority Tire!
Contact info
1436 Eck Rd., 18104, Allentown, United States
- (866) 440-0177
- info@prioritytire.com
- prioritytire.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Priority Tire LLC
Streamlined, swift and safe is what we strive to secure for all of our customers! Thank you!
Awful company
Awful company. Ordered 4 tires and they only shipped 2. Had to spend an hour on the phone over 2 days to get any resolution. Absolutely a headache that was easily avoided if they cared about their customers at all. Once they have ypur money, your on your own, they don't care about you.
Buy your tires anywhere else.
EDIT:
I am writing to formally lodge a complaint regarding the unacceptable service I have received following my purchase of four tires (Order #000827989) on April 29, 2026.
Despite the website stating the tires were in stock and would ship the same day, they did not ship until the following day. Furthermore, while I was issued four tracking numbers, only two tires were actually picked up. Despite calling on May 1 and being reassured that the remaining tires would arrive by May 4, only two tires were delivered.
Since May 4, I have spent over an hour and twenty minutes on the phone across multiple calls attempting to resolve this. I was repeatedly given false information regarding shipping dates and tracking numbers. On May 5, I was informed that the warehouse was actually out of stock and the tires had not shipped on May 4 as promised. It was only after I reached the returns department that a tracking number was finally provided, showing the tires were not picked up until the afternoon of May 5. They are now not scheduled to arrive until May 8.
To make matters worse, the second shipment was sent via standard shipping instead of being expedited, and a shipment exception occurred due to an unreadable barcode label, causing further delays.
This has been the worst customer experience I have encountered. As someone who maintains a large fleet and purchases multiple sets of tires annually, I can confirm this will be my last purchase with Priority Tire. The combination of long hold times, lack of transparency, and poor logistical handling is shameful.
May 3, 2026
Unprompted review
Reply from Priority Tire LLC
We endeavor to ship out orders exactly as advertised, accurately and in full, each and every time! Obviously there's no benefit of doing anything else, and we wouldn't have stellar reviews despite having thousands of orders per day if we did anything but that!
Obviously things went poorly here, for whatever reason; we're still investigated what did or did not happen, as we've received conflicting reports from our associate warehouse and FedEx itself.
With that said, we do not understand some of the claims you've made here.
Firstly, all of the information that was provided to you was truthful, with our agents telling you everything they know and have available on file.
Secondly, the tires were and are still in stock, and we did officially process the original order and its replacement on time.
Thirdly, we did try to react to each and every one of your calls as soon as we could, in spite massive traffic leading to the delays you've experienced.
Fourthly, with the packages mysteriously not being in transit as expected yet us receiving confirmations from our warehouse and FedEx that they were picked up, we were indeed forced to wait to see what would happen - and as soon as it was clear that there was a bigger issue, we processed a replacement.
Finally, we do not advertise and simply cannot process any type of expedited shipping; there were no claims or implications given to you in any way that it was possible.
We do deeply apologize to you that the entire mishap happened in the first place, of course.
Again, the unusual delay-turned-lost shipment is most unfortunate, but it is not the norm.
There's numerous precautions in place to ensure that things proceed smoothly, and we do strongly believe that this unlucky example is not exemplary of our standard logistics and overall capabilities.
Thank you for your understanding and we do apologize for any inconvenience.
Always quick deliver and awesome…
Always quick deliver and awesome customer service
May 5, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks for sticking with us, Shane — we’re glad we’ve continued to deliver for you!
Tire selection and price are great
May 4, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Michael — happy to hear you found what you needed at a solid price.
Fast
Fast, easy and exactly as advertised. Great prices and multiple options for discounts or rebates
May 4, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Derek — glad everything was straightforward and worked out the way it should.
Reply from Priority Tire LLC
Thanks, Bob — happy to hear everything went smoothly!
great price on these tires
great price on these tires! and extremely fast shipping, I am very happy with my purchase!
April 24, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Michael — glad everything arrived quickly and worked out so well for you!
The tires arrived earlier than expected…
The tires arrived earlier than expected and I was very satisfied.
May 4, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Emile — glad your order made it there ahead of schedule!
The tires were shipped out fast and…
The tires were shipped out fast and they were installed yesterday. Great tires and shipping was fast. Thank you
May 2, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Randy, glad everything came together smoothly!
Reply from Priority Tire LLC
Appreciate it, thanks for the support!
Great tires and fast delivery very…
Great tires and fast delivery very pleased
April 23, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Johnny, happy to hear it!
Reasonable price
Reasonable price, and on time shipping. The only thing, they didn't let me use my legit street car promo code. I wanted Alex to get the credit for telling me about the website.
April 23, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Tyrone, we appreciate the feedback! Sorry to hear about the promo code, but we’re glad everything else went smoothly.
The tire are great
The tire are great, When i went to have them installed Mr Tire in Indian Trail charged me over $40.00 per tire which is over and above the $29.00 a tire i was supposed to be charged. When i questioned the manger he would do nothing about it or would even check, I have contacted Priority Tire.They were looking into it. That was earlier in the week
March 25, 2026
Unprompted review
Reply from Priority Tire LLC
We're sorry to hear that the installation price was higher than expected!
To clarify, Priority Tire does not offer any installation services directly, as we instead have a list of affiliated installers that we showcase and recommend on our website. As part of that, expected installation fees are shown based on the most recent data we have, and according to the tire size and vehicle involved, but ultimately they are still just estimates. Per our explainers and disclosures, the prices cannot be "locked in" or guaranteed, sadly.
With all of that said, we certainly recognize the disappointment and confusion involved, especially as that specific installer has been very consistent in both their services for our customers as well as in the prompt reporting of any pricing changes.
As such, we'll be sure to investigate this matter thoroughly and verify what happened - as well as explore if we can help you with some form of accommodation.
Please stand by, per our previous communication, we'll reach out back to you once we find out more.
Thank you for your understanding and we do apologize once more for any inconvenience.
Quick shipping.
April 25, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, William, we appreciate it!
Super fast delivery and on a rainy day…
Super fast delivery and on a rainy day AWESOME!
April 21, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Alberto, glad we could deliver, rain or shine!
Reply from Priority Tire LLC
Thanks, Shana, we appreciate it!
Reply from Priority Tire LLC
Appreciate it, Juan, thanks for choosing us!
Speed of light
For something so heavy & bulky they sure got it on the road quickly! I ❤️ the hustle and got my wifes new tires just in time for her trip to Az.
April 20, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks, Chris, glad we could help get everything there right on time!
Fast shipping decent tires for the price
April 18, 2026
Unprompted review
Reply from Priority Tire LLC
Thanks for choosing us, Cody!
this company is absolutely ridiculous
this company is absolutely ridiculous! ordered tires for my car which is in the shop, a week later I still don't have them. I called your helpline after waiting for 10 minutes for someone to pick up who speaks Chinese better than English I'm told that the order was canceled because my shipment address was different than my billing address, obviously because I wanted him shipped to the shop where the cars at! I reordered them again with that explanation, and once again it's "in review" they tell me today because the addresses don't match. impossible to deal with I told them canceled the order and I'll buy them locally meantime for 10 days my car is in the shop waiting to get installed. CRAZY Don't deal with this company UNLESS YOU'RE A GLUTTON FOR FRUSTRATION
April 30, 2026
Unprompted review
Reply from Priority Tire LLC
We apologize, but the order in question was cancelled due to overwhelming fraud concerned as reviewed by a professional fraud prevention company.
It was neither random nor purposefully disruptive, and the blame may solely lie on how the order was placed; the "shipping address" is not the cause of the issue, the agent was merely explaining what one of the possible red flags could have been. Our agents speak English and are based in the US, so your comment is not only inappropriate but also inaccurate.
With all of that said, we and our partner do our best to avoid false positives and process all orders quickly and efficiently, which we do without issue for thousands of orders per day.
We obviously apologize if there was any false-positive involved or if there was any insufficient explanation given, but neither are the norm.
Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.