Priory Rentals Reviews 

21
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Fabulous and helpful even at short notice. Excellent service when hiring one of their 3.5t horseboxes. Reasonably priced, well maintained vehicle and friendly staff. Will 100% use Priory Rentals aga... See more

Rated 1 out of 5 stars

#### DO NOT USE #### After finding on the first day the main bed was broken i called the office to advise which they advised were struggling to assist me with and would without fail sort on my retur... See more

Rated 1 out of 5 stars

Due to be going away on 27th May. Out luxury motorhome came with an engine fault which could not be booked in until a few days before departure. Provided alternative motorhome which only had 4 seat... See more

Rated 5 out of 5 stars

I have been looking to rent a motorhome to go Scotland for a long weekend and I have found this company. I phoned up told them what I was looking for and they asked if I can come to have a look at a... See more

Company details

  1. Travel & Vacation

Written by the company

Priory Rentals offer luxury motorhome hire throughout the UK & Europe. With over 60 motorhomes in the fleet ranging from 2-7 berth you will be sure to find an option to suit your needs. Whether you are going on a weekend break, summer holiday or even a festival we will have the perfect motorhome for you.


Contact info

3.0

Average

TrustScore 3 out of 5

21 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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3.0

All reviews

(21)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Motorhome booked for isle of man tt.

Motorhome booked for isle of man tt.
Event cancelled by organisers due to coded 19.
Received a mail straight away that they would not be refunding deposits.
Claiming that they were a family business and were not in a position to refund, but would give a voucher to be used this year.
Spoke to them on the phone, passed to management who emailed me again saying no refunds.
What a disgrace.
We the customers are families losing income because of this pandemic.

Yet you send a fleet of your motor homes to blackburn hospital, for medical staff to live in, so that they don't carry the virus home to their families.
Very commendable, great community spirit.
Great publicity, covered by the press.
Public praising you for your actions.
But they had no idea that your are refusing to refund customers that were willing to pay you thousands to rent your motor homes and now can't, even though it's no fault of theirs.
Shown your tre colours priory.
Certainly never use your company in the future.
And when you take customers money, maybe you should make your terms and conditions clear, you don't have them printed on the receipt.
Not sure of the legality of that.
Intend to contact Martin Lewis about that.
Disgusted with your company .
Certainly not use you in future and would not recommend you.
If I could give you zero rating I would

June 5, 2020
Unprompted review

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