Pristine Auction Reviews 9,344

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting items as described, authentic, and in mint condition. Many appreciate the efficient and secure delivery service, noting items are well-packaged and shipped promptly. The user experience, particularly the bidding process and website navigation, is frequently described as easy, smooth, and engaging, with many enjoying the live auctions. However, some customers expressed dissatisfaction with the pricing, specifically regarding auction fees, shipping costs, and additional charges, which they felt could be high. A few people also reported issues with "mystery boxes," stating the contents were disappointing or not as expected, and in some isolated cases, items arrived smeared or were perceived as inauthentic.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the authenticity and quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently satisfied with their purchases,... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast shipping and secure... See more

Price

Users describe ambiguous interactions with price. Many consumers appreciate finding great prices, winning... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the exact drivers helmet autographed and certified easily. Auction worked flawlessly and I won. Product was shipped fast and it is an amazing piece for my collection. As described in mint cond... See more

Rated 5 out of 5 stars

The daily auctions provide a great opportunity to bid on 1000+ items but I can always find items im looking for or interested in. Everyday has something different to offer. Ive bought ALOT of memorabi... See more

Rated 5 out of 5 stars

Pristine Auction is the most trustworthy site to purchase autographed memorabilia from, They are a few notches above everyone else. You know that Everytime you make a purchase, you are receiving a... See more

Rated 5 out of 5 stars

Overall experience with the company is great as a customer. I do think some people are surprised that some of the extra charges when they make a purchase at first also love watching the live auction,... See more


Company details

  1. Online Auction Service
  2. Media Company

Written by the company

Online Sports Memorabilia Auction


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

After countless purchases

After countless purchases, Pristine remains flawless—100% accurate every single time. The thrill of watching, bidding, and winning never gets old! Shipping is always lightning fast, and packaging is consistently secure. Such a fantastic platform—I highly recommend it!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

I will never again buy break king packs…

I will never again buy break king packs from them again! I paid 35 dollars for one pack and 48 dollars for the other pack! With their high shipping cost I paid $103! Both packs only came with one card! And, the value of each card is less than a buck! Very disappointed! What a rip-off! Never again!

March 6, 2026
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello Herman,

Sorry to hear you didn't find a hit this time! Mystery boxes are a game of chance, so specific items are never a guarantee. If you have your heart set on a certain piece, buying it directly is always the safest bet.

More details can be found in our FAQs: https://pristineauction.zendesk.com/hc/en-us/articles/22381208062359-Mystery-Boxes

Rated 5 out of 5 stars

The Clear Difference

Pristine goes above and beyond to ensure the customer experience is top-notch. This is what separates them from the competition. Highly recommend and their team is phenomenal.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE IT

The live auctions are awesome, and the items ship right away. They come well packaged and in great condition. I fully trust Pristine Auction.

February 26, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t ever use this site ever again

Don’t ever use this site ever again. I bought a few mystery boxes overtime, some ok and some just straight garbage. One of them came with a free redemption box from one of the companies they were using. I reached out to them and they said it was already claimed and they said that most likely Pristine Auction opened the boxes and claimed the box themselves.
Also there were 2 different times that my packages were lost, they pretty much told me to kick rocks. Save your money and don’t ever use this garbage site ever again

December 17, 2025
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello,

Thank you for your feedback. We’ve thoroughly reviewed your account history and found no previous record of concerns regarding redemptions or missing mystery box items. All of our boxes remain sealed from third-party manufacturers; we take pride in our integrity and can guarantee that no items are removed by our team.

Regarding the delivery issues from 2024, the carrier confirmed those packages as delivered at the time. If you have new documentation from the carrier, we are always happy to take a look, but we stand by the transparency of our process.

While we did provide a courtesy resolution for you last summer, as a gesture of goodwill. We aim to be fair to all our customers while upholding our policies.

Rated 5 out of 5 stars

Pristine Auction is super easy to use

Pristine Auction is super easy to use. There really isn’t anything more to say. Yeah it has EVERYTHING I’m looking for, movies, coins, cards, and I mean if you’re really specific it has art, but I’m not that picky. Bidding is easy, fair, and a little addicting. I was hesitant at first but now I count down the minutes to the 10 min auction. Not to mention the thrill of the 10 second, yes you heard me right, 10 second auction of cards and rookies that don’t stop even when you want them to. Look no further. Pristine has it all.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud Alert!

Fraud Alert!

I lost an auction that I bid about $70 on. Received email stating I lost and was offered a "Second Chance Offer." Did not choose to pursue. They send an invoice to day and charged my credit card for almost $900. They claim I won the auction in fact, even though they never sent an email saying I won. They claim winning emails are a courtesy and not something they always do, even though every other time Ive won Ive gotten them. Every time Ive lost, Ive been offered the "Second Chance Offer."

Provided all documentation to them and they say its legit and won't refund. Beware, dont save your credit card information on this site. I will be reporting them to the Arizona Attoeney Generals office.

February 18, 2026
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello Russell,

We have confirmed that you placed the winning bid on the item in question. Our records, including the IP address used for that bid and previous bids, verify this activity (as shown in the screenshots previously provided via email to you).

Please note that "Second Chance" offers are independent of the auction outcome and are made available to multiple participants, including the winner.

Per our User Agreement, placing a winning bid constitutes a commitment to purchase. If checkout is not completed within 7 days, the payment method on file will be automatically charged and that is the action that took place. Thank you

Rated 5 out of 5 stars

Overall the experience was fantastic

Overall the experience was fantastic. I'm not a fan of extending auctions after last second bids, but I understand the principle behind it. Items are listed with ample information and checkout is quick, if you are the winner.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

I recently got back into sports cards…

I recently got back into sports cards after watching some shows on Youtube. It led me to Pristine and glad it did because I bid on 2-3 cards i wanted and was the winning bid at a decent price point. The whole process was super easy from bidding on live auctions, submitting payment, to receiving the cards in the mail within a few days. I got email updates as the cards shipped and got closer to me. The cards were packaged secure in bubble wrap, top loaders, padded envelopes, etc. Cards arrived and Im very happy with Pristine!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Pristine auction is great!

Pristine auction is great! love watching the live auctions, hosts are extremely entertaining and interact with the bidders making it a blast getting great deals. One stop shop for any collector or fan to find what they want weather its for your own personal collection or a gift for someone else.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Did right by me.

Reccommend Pristine Auction to anyone.

February 11, 2026
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello Mike,

Our customer service representative will be following up shortly via email to resolve this and process your refund, once the card is returned. For full transparency, the card’s corner was visible in the original listing photos (including the one you shared with us). We always encourage bidders to carefully review all photos and descriptions before placing a bid to ensure they have all the details regarding a lot.

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