Pristine Auction Reviews 9,344

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting items as described, authentic, and in mint condition. Many appreciate the efficient and secure delivery service, noting items are well-packaged and shipped promptly. The user experience, particularly the bidding process and website navigation, is frequently described as easy, smooth, and engaging, with many enjoying the live auctions. However, some customers expressed dissatisfaction with the pricing, specifically regarding auction fees, shipping costs, and additional charges, which they felt could be high. A few people also reported issues with "mystery boxes," stating the contents were disappointing or not as expected, and in some isolated cases, items arrived smeared or were perceived as inauthentic.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting the authenticity and quality... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently satisfied with their purchases,... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast shipping and secure... See more

Price

Users describe ambiguous interactions with price. Many consumers appreciate finding great prices, winning... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the exact drivers helmet autographed and certified easily. Auction worked flawlessly and I won. Product was shipped fast and it is an amazing piece for my collection. As described in mint cond... See more

Rated 5 out of 5 stars

The daily auctions provide a great opportunity to bid on 1000+ items but I can always find items im looking for or interested in. Everyday has something different to offer. Ive bought ALOT of memorabi... See more

Rated 5 out of 5 stars

Pristine Auction is the most trustworthy site to purchase autographed memorabilia from, They are a few notches above everyone else. You know that Everytime you make a purchase, you are receiving a... See more

Rated 5 out of 5 stars

Overall experience with the company is great as a customer. I do think some people are surprised that some of the extra charges when they make a purchase at first also love watching the live auction,... See more


Company details

  1. Online Auction Service
  2. Media Company

Written by the company

Online Sports Memorabilia Auction


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Don't buy "Break King Mega Mystery Box.

I bought the "Break King "PAUL SKENES ROOKIE RETRO" MEGA Mystery Box / Pack Series 1" and it was so disapointing, might be my fault but it was not clear to me that I was going to get some random player card and a regular Skenes card. Anyway, avoid everthing to do with Mystery Boxes, they are a scam and just do the cards, I was forced to pay a Fedex shipping as well, I could have payed less at least but no.
Stick with the normal auctions and Pristine Auctions you downgrade your brand selling this.

November 6, 2025
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello Daniel,

Thank you for reaching out and for understanding how mystery boxes work, given the chance nature of mystery boxes and random selection of items, meaning a "hit" is never guaranteed.

For collectors looking for specific cards, we always advise against purchasing a mystery box and suggest direct purchase instead. As is standard practice with all random-content items, all sales on mystery boxes are final.

Our FAQs provide more details on this policy: https://pristineauction.zendesk.com/hc/en-us/articles/22381208062359-Mystery-Boxesc

Rated 5 out of 5 stars

The shipping is very fast and when it…

The shipping is very fast and when it comes to getting really good deals, pristine auction is where it’s at! I HIGHLY recommend. Just know, when you’re getting packs with a “CHANCE” to hit a good card, you could get a base cheap card. But it’s all worth it 😎🤘🏼

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

So many great deals!!!

I have got so many great deals on Pristine Auction! They continue to have great products, great staff, great support and fast shipping. If you love collecting, get the app today!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great place to find great items

Great place to find great items! Everything from trading cards to signed memorabilia! All the guys on the Live are great, you will find something you gotta have guaranteed!!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Pristine has been 100% accurate and I…

Pristine has been 100% accurate and I have bought a lot of items! No complaints at all! It's a lot of fun watching and bidding and super exciting to win! Very quick shipping and secure packaging everytime. Great place to work with! Highly recommend!

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

The myster packs and boxes that I’ve…

The myster packs and boxes that I’ve bought hads’t been anything but trash I’ve spent good money on them to get cards that ain’t worth grading. I wish when a bidder wins a bid instead of telling them how they stole it or got robbed and spending fair money They would tell them thank you for your support and we appreciate your business. Other than that I love the hobby.

October 24, 2025
Unprompted review
Pristine Auction logo

Reply from Pristine Auction

Hello William,
We do appreciate you being a customer!

Something to keep in mind, mystery boxes are based on chance and contain a random selection of items; a "hit" is never guaranteed. For collectors seeking specific items, we strongly advise against purchasing a mystery box and recommend buying the item directly instead. Consistent with standard practice for all random-content items, all sales on mystery boxes are final.

More details can be found in our FAQs: https://pristineauction.zendesk.com/hc/en-us/articles/22381208062359-Mystery-Boxes

Rated 5 out of 5 stars

Happy customer

I love looking at all the different items that this auction provides, for me it’s all about the baseball items and in particular the autographed jerseys that come with an authentication card or sticker. I am very pleased with the quality of the jerseys and the particular aesthetics of them. The software that is used to track the auctions , invoicing and shipping is very accurate and user friendly. I will continue monitoring this auction for a long time.

October 21, 2025
Unprompted review
Rated 3 out of 5 stars

Pristine Auctions offers a fun and…

Pristine Auctions offers a fun and reliable way to bid on authentic collectibles and sports memorabilia. The platform is easy to navigate, the bidding process is smooth, and the items themselves are generally high quality and well-presented. I appreciate their range of products and the excitement of winning an auction at a good price.

However, one area that could use more transparency is the fees added after bidding. While the buyer’s premium and shipping costs are mentioned, they can add up quickly — sometimes turning what looks like a great deal into something noticeably more expensive. I think clearer upfront disclosure of total costs before confirming a bid would make the experience feel more fair and transparent.

Overall, Pristine Auctions is a legitimate and engaging platform for collectors, but I’d encourage potential buyers to read the fine print and calculate fees ahead of time. A little more clarity on pricing would make an already strong auction site even better

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Deals from Daily Auctions!

The daily auctions provide a great opportunity to bid on 1000+ items but I can always find items im looking for or interested in. Everyday has something different to offer. Ive bought ALOT of memorabilia or graded cards on Pristine auction for cheaper than market value. A few over market value but in those instances I felt it was worth paying more for an item that is rare and/or personal collection.

October 16, 2025
Unprompted review

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