Last night, I was unable to connect to the VPN, so I filled out the online Help form and sent it off to Privado Support. This morning, their email requesting the connection data was waiting for me, I... See more
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See what reviewers are saying
Subscribed 24+3 months after briefly using the free version Very budget friendly solution for someone like myself who needs a no frills VPN for most basic usage Its fast, covers every site a... See more
PrivadoVPN is a cheap solution offering many server locations around the globe. I'm using it since February 2026. Mostly I use servers in Switzerland, Germany, and the Netherlands. Since tod... See more
Installed this PrivadoVPN on my Windows 10 pc as wanted the FREE VPN for minor use. Set up user name & email but cannot log in. Everytime I try to log in, it says "wrong email or password". This... See more
Company details
Written by the company
PrivadoVPN is the fastest and most private VPN service on the planet. Protect yourself online with our fast and easy-to-use VPN that you can trust.
Contact info
United States
- support@privadovpn.com
- privadovpn.com
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellant !
excellant !
Fast connection always. No problems so far. Highly dependable. Keep it up Privadovpn. Thank You
August 8, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
No server in Croatia
The VPN works well, only there ist no server in Croatia.
August 6, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
I couldn't connect to the paid version…
I couldn't connect to the paid version of theVPN, but was able to connect to the free version. I wanted to log in to see if the purchase went through, but I only received a message saying error come back later. When I looked up customer service, there wasn't a number I could call, I clicked on customer support and Chinese writing came up.I called my card company and I had already been issued a refund. It's OK, I bought another one.
August 10, 2023
Reply from PrivadoVPN
Hello Rosalind! Thank you for the review and sorry about the situation with the lack of information about your payment status. If you would like to give it another try, please send us a message at support@privadovpn.com and we will help with the order.
Logging into foreign servers to watch…
Logging into foreign servers to watch foreign TV programs no longer works!
August 11, 2023
Unprompted review
Reply from PrivadoVPN
Please feel free to contact us at support@privadovpn.com and describe the problem in more detail, we might be able to help with your issue.
Unbeatable
you can't beat the price and the swiss based location. I subscribed for three whole years but I would have done more if I had the chance. Certainly avoid the US based ones.
August 11, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Very fast and reliable
August 11, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Complicated to login
Complicated to login , always loin again and change pw, regularly did not work
June 14, 2023
Unprompted review
Reply from PrivadoVPN
We are sorry to hear you are less than happy with the service. Please feel free to contact us at support@privadovpn.com, we will help with your problem.
The VPN works fine
The VPN works fine, is easy to use and has plenty of sites. But sometimes web pages do not load and I have to cancel the VPN to view them, otherwise would give it 5 stars
August 11, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review! Please feel free to contact us at support@privadovpn.com if you need help with your issue.
It just works seemlessly without any…
It just works seemlessly without any problems.
August 10, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Reply from PrivadoVPN
Thank you for the review!
Reply from PrivadoVPN
Thank you for the review!
Reply from PrivadoVPN
Thank you for the review!
Privado VPN is very easy to use and…
Privado VPN is very easy to use and allows us to safely connect as we travel. Hotel 'free' internet carries the cost of your information being totally exposed. VPN gives us another layer of security.
August 10, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
so far so good I can get all the…
so far so good I can get all the countries I want although it does get a bit scratchy for the UK.
August 11, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Love the feeling of security and love…
Love the feeling of security and love the kill switch.
August 10, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Reply from PrivadoVPN
Thank you for the review! Please feel free to contact us at support@privadovpn.com if you need help with speed or check this page: https://support.privadovpn.com/kb/article/871-how-to-speed-up-my-privadovpn-connection/
Reply from PrivadoVPN
Thank you for the review!
Easy to set up
Easy to set up. Only took me 5 minutes. More stability on the internet and virtually no crashes.
August 10, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Effortless, effective, goes unnoticed and smooth
For me the best description of my experience with privado is: Effortless, effective, it goes unnoticed and smooth. More than enough countries if you want to choose.
August 10, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
Easy to use...reliable
Privado is affordable, easy to use and reliable.
August 10, 2023
Unprompted review
Reply from PrivadoVPN
Thank you for the review!
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