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Company details

  1. Gaming service Provider

Written by the company

At Private Dial, we bring luxury and excitement together with ultra low-odds competitions designed for true watch enthusiasts. Specialising in high-end timepieces and exclusive prize draws, our mission is to offer transparent, trustworthy, and thrilling experiences with guaranteed winners every time. Our fast-paced draws feature instant win chances, budget-friendly ticket options, and some of the best odds in the U.K. Whether you're after iconic watches or just love the thrill of the game, Private Dial delivers a fair, fun, and genuinely rewarding competition experience.


Contact info

3.8

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over the moon man

Over the moon man, been playing since the start with the odds that they’ve got beats the those 10 pence tickets with 500,000 entries, and paid off with the best watch they’ve done 😎top lads were going to bring it 350 mile to where I’m working, but are going to bring it to my home when I’m back can’t wait!💥

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Double Rolex Competition

I won the double Rolex competition, absolutely over the moon with my win. Received both watches, couldn’t thank the lads enough, good set of lads at PrivateDial.

Init to win it 🤞😎

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

May as well light your money on fire

All you have to do is look at the IG profiles of the guys running these competitions to know it’s a load of baloney. Good on them for not getting caught doing some that’s pretty blatantly unlawful - UK laws are a joke for letting this continue. Hope the MMA guy gets KOd and they lose the money that they’ve pocketed.

It makes no sense each competition they stand to lose thousands of dollars 🤣 can’t be running these comps for poor brits out of the kindness of their hearts

Edit - the guy did got knocked out 🆒
Kid who won your last comp “Dan Pippen” is your buddy. You have pics with him on IG. You guys are much less clever than I originally thought. Bar wasn’t even high to begin with! 😀

March 24, 2026
Unprompted review
Privatedial logo

Reply from Privatedial

So what is it then Joey, are we 'pocketing a load of money' or are we 'standing to loose thousands of dollars'

We always appreciate feedback when it's fair but you have never once bought a ticket from us...

Again we are a legitimate and successful business and people like you just hate to see it!

Ps. Why don't you get in the cage with the mma guys and see if you keep up the talking =)

EDIT - you must be jealous lad, providing false information as a review... Our recent winner isn't our buddy and there is no pics on IG showing that? It's always the people hiding behind the fake name that love to pipe up isnt it. Its already hard as It is to make it in this industry with the amount of fake comps about, we will be the best in the game eventually and people like you won't stop us !

Rated 5 out of 5 stars

Excellent experience

I recently took part in a raffle-style competition on this platform, and I’m pleased to say the experience exceeded my expectations. The entry process was straightforward, transparent, and clearly explained, which immediately gave me confidence in the legitimacy of the site. Ticket purchasing was simple, and I appreciated the regular updates leading up to the draw.

To my surprise, I ended up winning, and the communication that followed was excellent. I was contacted promptly with clear instructions on how to claim my prize, and the verification process was handled professionally. The team was responsive, courteous, and made the entire experience smooth from start to finish.

What stood out most was the level of transparency. Draws were conducted fairly, results were published openly, and there was no ambiguity at any stage. Receiving my prize was quick and hassle‑free, reinforcing that this is a trustworthy platform that delivers on its promises.

Overall, my experience has been extremely positive. Winning was a fantastic bonus, but even without that, the site operates with a level of professionalism and clarity that sets it apart from many others in the raffle space. I would confidently recommend it to anyone looking to participate in online competitions.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely concerning.

I have growing concerns about the way Private Dial runs its competitions. I follow a lot of these competition-style sites, so I am familiar with how ticket sales usually progress. What I saw during one of their recent draws for the Breitling Chronomat x Royal Air Force Red Arrows Edition felt highly unusual.

With around 30 minutes left the competition was showing 487 / 999 tickets sold. That's less than half. When the competition closed, it suddenly showed 721 / 999 tickets sold. An increase of over 230 tickets in such a short time frame felt extremely unlikely and it's hard not to question it.

As a customer, transparency and trust is paramount. At the moment, I'm left feeling uneasy about continuing to use this site. Proceed with caution.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Concerned Customer

Out of the first eight competitions, three appear to have been won by the same individual. While repeat wins are possible, it seems unusual in such a small sample and naturally raises questions about how winners are randomly selected.
That same individual has also left a 5-star Trustpilot review. Another reviewer has multiple 5-star reviews claiming wins on several competition platforms when they were relatively new, but none once they became more established. This may simply be coincidence, but it stood out.
One prize handover video also appeared to take place in a public car park, which seemed unusual for a high-value prize. Publicly available information suggests the winner is based in the same area where the company was originally registered and works in a similar telecommunications sector previously associated with the director. Again, this may be coincidence, but it raises reasonable questions about whether winners could have prior connections.
There are also reviews claiming wins from a US-based customer, which appears inconsistent with the stated terms and conditions. Interestingly, a recent draw reportedly produced two winners — including the same US-based reviewer again.
Finally, the draw videos appear to show only a loading page rather than the full entry list or randomisation process, making it difficult to independently verify how winners are selected.
I’m not making any allegations, but clearer transparency around the draw process, winner verification, and randomisation system would help build confidence for participants.

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Worrying Experience

I spent some time looking into Private Dial and, after doing a bit of research, I personally have some concerns about the transparency of how the competitions operate.
One of the first things I noticed is that the company’s registered address (38 Collingwood Street) appears to be shared by hundreds of other companies. While that isn’t necessarily unusual on its own, it did raise questions when combined with the lack of information about how postal entries are processed. I submitted postal entries myself but received no confirmation that they were received or entered into any draw. There also doesn’t appear to be any clear explanation of how postal entries are logged, assigned ticket numbers, or included alongside paid online entries.
Another thing that stood out to me was the pattern of winners. Despite the competitions being relatively new, there appear to be repeat winners already. While this could of course be coincidence, repeat wins in such a small number of draws naturally make people curious about how the randomisation process works and whether the draws are independently verified.
Looking at the Trustpilot reviews, I also noticed some unusual patterns. Some accounts that claim to have won prizes appear to have very limited review history, sometimes reviewing only this company. One reviewer who previously claimed to have won also appears to have been listed again as a “joint winner” in a more recent competition. That same account appears to be based in the United States, despite the competitions seeming to be targeted at UK entrants.
I also noticed that some winners have very little visible online presence confirming their prizes, and there are limited prize handover photos or videos for certain winners across the company’s social media pages.
Finally, the draw videos themselves appear to show very little of the actual selection process. From what I could see, they mainly show a loading screen or splash page rather than the full entry list or the randomisation process used to pick a winner. For competitions where people are paying to enter, it would be reassuring to see a more transparent draw process.
To be clear, there may well be reasonable explanations for all of these points. However, taken together they left me with enough questions that I personally would want clearer transparency before considering entering.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Zombie gmt

My second win with these guys, ended up being a split win between me and another guy but the lads handled it perfectly and absolutely buzzing with the outcome! The best in the business guaranteed !

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had the best experience with Private Dial. I got contacted as soon as they announced the draw results in which I was lucky enough to win! Couldn’t fault them, thankyou so much boys once again.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

amazing people amazing competition

amazing people amazing competition
i won a sprite rolex first time i played with them
they contacted me straight away i opted for cash the money was in my account in 24 hours
amazing people so genuine five ⭐ ⭐ ⭐ ⭐ ⭐ from me defo be playing in the future with you i’d recommend them any day get your tickets bought everyone really nice experience all the way

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

Won £9,000 😁

Won £9,000!!!

I seen this competition from an ad on Facebook and thought I'd give it a go! It turned into a Christmas miracle!!! I received a great service from them and got sent the money the morning after the live draw. Highly recommend to anyone thinking about having a go👍🏼

Thank you so much guys 🎉🎉

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Seen this and visited the site

Seen this and visited the site, really good odds to win a beautiful watch in time for Christmas and very easy to use website. Bought my tickets and just waiting for the draw. Will be keeping an eye out for future comps

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience So Far!

Even though the competition hasn’t been drawn yet, the experience so far has been fantastic. Everything has been clear, well organised, and easy to take part in. I appreciate the transparency and excitement they create, and I’m looking forward to the final draw. Excellent competition — highly recommended

December 1, 2025
Unprompted review

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