Private MD Labs Reviews 

3,179
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,233 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, straightforward test ordering process, and remarkably fast turnaround times for lab results, making medical testing much more accessible. Many consumers appreciate being able to manage their personal health proactively, easily accessing their records, and avoiding the usual hassle of traditional doctor appointments. Reviewers often highlight how convenient it is to schedule local appointments and receive comprehensive breakdowns of their health data without delays. However, some people mentioned minor drawbacks, such as wanting clearer time estimates for reports, facing occasional difficulties when modifying appointment times, or finding recent platform updates somewhat clunky.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how easy and straightforward it is to... See more

Price

Customers consistently note positive experiences with price, highlighting that the tests are very reasonable,... See more

Response time

Reviewers mention positive feedback about response time, highlighting very fast results within 24 hours and... See more

Order

Reviewers highlight positive aspects of order, noting that the process to select and purchase tests online is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's always been a breeze dealing with PrivateMDLabs. Tests are cheap, scheduling is easy, and results are lightning quick. Frequent promotions make tests even more affordable.

Rated 5 out of 5 stars

So far great experience. Have used this provider 3 times now and it has been hiccup free every visit. I appreciate the easy access to testing and quick/efficient check out process

Rated 5 out of 5 stars

All I needed was a simple way to get blood work done at my local lab and private md was the perfect choice. Super easy to use and understand while giving me exactly what I wanted in my tests. Would hi... See more

Rated 5 out of 5 stars

Super easy, convenient and affordable. Same labs without all the hassle of going to the doctor's office. Easy to schedule. Love using Private MD Labs!


Company details

  1. Blood Testing Service

Written by the company

Private MD Lab Services offers direct to the public medical lab tests online, General Wellness, Hormone tests, STD tests and various other lab testing are available through us without having an order from your physician. These are the same clinical lab...


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(3,179)

2,176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly as expected

Exactly as expected. I bought my tests, and went to the local lab and got the results. The prices were competitive (or lower) than other sites. The only issue is the prices shown are subscription prices. They are slightly higher if you only want a one off test.

October 15, 2026
Unprompted review
Rated 3 out of 5 stars

You are pulled into a subscription…

Edited: you can be (subjectively) easily be pulled into a subscription based model if you are not careful with clicks and then when you forget about the subscription, you will be charged 229 with no other options on the website otther than "gift it to a friend" or use it yourself that's available via the UI or add to a wallet to use at a later time.

You must call in to initiate a refund so please do not forget or you'll be charged twice.

Corrected 2:34 PM based on company feedback and upgraded the review.

October 14, 2026
Unprompted review
Private MD Labs logo

Reply from Private MD Labs

You cannot complete checkout with a subscription unless you specifically choose that option. We made it impossible to get a subscription without actively choosing how often you'd like it to renew not only to be useful to you, the customer, but also so no one could accuse us of any inappropriate business practice.

We do offer refunds and also send a reminder before the renewal date, giving customers time to review or cancel their subscription before being charged.

Inaccurate claims about our business practices could stop people from getting care from a company who truly wants to help as many humans as we can.

Nobody is automatically enrolled in a subscription. During checkout, customers must actively choose between a one-time purchase and a subscription with a selected renewal frequency.

And contrary to your claim, using the credit yourself or gifting it to a friend are not your only options. We also offer refunds, subject to our refund policy.

We understand that it's easy to forget about something you selected a year earlier. But forgetting about a subscription is not the same as being forced into one.

We've been helping people access affordable blood testing for more than 20 years, and we take transparency seriously.

Please contact our support team so we can review your specific situation and see how we can help. We'd appreciate the opportunity to resolve your concerns.

Private MD Labs Team

Rated 3 out of 5 stars

I've used PrivateMDLabs a few times now…

I've used PrivateMDLabs a few times now and it's went mostly smooth, outside of a snafu one time with the appointment scheduling.

Getting tests done like this can be very expensive, but I find it convenient and have some money to spare.

They did spam me for reviews - I made one, then they kept asking for more on TikTok etc. to get the reward they initially promised. So, yeah, most of these reviews are essentially paid.

October 13, 2026
Unprompted review
Private MD Labs logo

Reply from Private MD Labs

Thank you for being a repeat customer. We're glad you've found our service convenient and that your experiences have been mostly smooth. We'd love to know in what way it didn't go smoothly so we can improve.

We do want to correct one important point: Our reviews are not paid reviews. We do not pay customers to leave positive reviews, request 5-star ratings, or require anyone to say something favorable about us.

What we do offer is an optional rewards program that gives customers opportunities to earn store credit by completing additional activities. We clearly explain that leaving a review does not automatically earn a reward, and any review can be positive, negative, or somewhere in between.

That said, if you felt overwhelmed by requests to leave a review, that's fair feedback. We certainly don't want customers to feel pressured, and we'll take that into account.

As for pricing, we're glad you recognize the convenience we provide. We offer access to thousands of tests, nationwide lab locations, responsive support seven days a week, 7 days a week support and the ability to order blood work without the usual doctor visits and delays. We're constantly investing to make your experience better.

We appreciate your continued business, but we also ask that you distinguish between an optional rewards program and paying people for positive reviews. Those are two different things.

Private MD Labs Team

Rated 5 out of 5 stars

Private MD Labs makes it easy

Private MD Labs makes managing your own diagnostics effortless. Being able to order in-depth athletic and longevity panels alongside specific metabolic markers without needing a doctor’s visit is a game changer. The requisition was available immediately, the draw at the local lab went off without a hitch, and the turnaround time was excellent. Highly recommended for anyone tracking performance and biomarkers seriously.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Staying on top of my blood markers is…

Staying on top of my blood markers is paramount and finding a provider outside of insurance that has reasonable fees and quick turnaround is equally important. I booked my appointment one day, had labs the next, and results started coming in the following day. Overall it’s been a great experience.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Kind and friendly staff

This is a quick and easy way to get blood work done. The staff is very kind and helpful. I will use them again.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

I love Private MD because of the ease…

I love Private MD because of the ease of appointments with them. They have always been extremely helpful and prompt whenever we have any issues with our health. We all know how hard it is to get any appointments with MDs these days. Thank you Private MD for always being there for us.

October 2, 2026
Unprompted review

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