Private Medical Clinic Reviews 

260
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 214 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the professional medical staff for being exceptionally attentive, deeply empathetic, and thorough during various clinical consultations and personal examinations. Customers also note the remarkably fast booking process and prompt responses, making it very easy to secure urgent appointments without experiencing long delays. Though some customers experienced difficulties, noting that communication can be frustratingly slow when trying to reach the support team over the telephone. A few reviewers also mentioned unexpected additional costs or felt that certain medical consultations did not fully meet their specific expectations regarding ongoing treatment.

What people talk about most

Service

Clients share positive opinions on service, noting that the medical staff is professional, thorough, and... See more

Staff

Reviewers highlight positive aspects of staff, noting that doctors and receptionists are consistently... See more

Customer service

People report positive experiences with customer service, noting that medical professionals are timely,... See more

Booking process

Customers had positive experiences with the booking process, highlighting how easy and straightforward it is... See more

Response time

Users describe positive interactions with response times, noting prompt callbacks and quick telephone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this service enough. I was really worried about my two year old so booked an appointment for 3 hours time. The doctor phoned me ten mins earlier than scheduled and was SO understand... See more

Company replied

Rated 5 out of 5 stars

This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more

Company replied

Rated 5 out of 5 stars

I spoke with Dr Dattani for the first time ever today! What a lovely, understanding, empathetic caring doctor! He made me feel at ease and really was a pleasure to deal with as a patient to GP. Some... See more

Company replied


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Surgical Center
  6. Walk-In Clinic

Written by the company

Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(260)

211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic surgery

Fantastic surgery, Dr Seyed was amazing and gives a thorough check over. He is not just a good Dr but he very interested in you and your family and this made me feel at ease.

Thank you Dr Seyed I am very grateful for your time and help.

August 17, 2026
Rated 5 out of 5 stars

Great Doctor consultantion

Easy to book, very understanding Doctor.
I was visiting England and I needed a script to be reissued as I forgot medication bag.
The doctor was fantastic, he understood what I was saying and was very Empathetic to me. I would highly recommend this service.

August 9, 2026
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience with Private Medical Clinic, I spoke to a Dr Seyed and he was very good and interested into what I had to say. The big thing I liked about it he also took an interest in my personal life which I thought was really good and helped me open up. Thank you for your help Dr Seyed

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say thank you for the…excellent care, support,and professionalism provided throughout my experience.

I would like to say thank you for the excellent service I received.The whole process of having my blood test and receiving my results was very smooth and straightforward.

After my results were available, Mr Kishan kindly called me to discuss and explain them in detail.He took the time to answer my questions and explained everything clearly. His caring and reassuring manner made me feel comfortable and supported.

I truly appreciate the time and attention he gave me. Thank you,Mr Kishan,and whole team, for your excellent service and care.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Seyed was very professional

Dr Seyed was very professional, caring, and understanding. He took time to listen to me and to establish a plan that was suitable. Thank you very much for your time.

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

poor service but still charged

Wanted do reschedule the appointment for a jab for my son-in-law, visiting from Madrid. Spent 45 mins on the phone to no avail. They don't answer! So he attended the appointment. The vaccination was for pollen allergy, the vial for which he had brought, with full stamped documentation, from the hospital in Madrid. (He has to do this every month and was due a jab during a family visit to Oxford.) All they had to do was inject it. The clinic wouldn't do it because the vial was just past expiry, despite authorisation from the consultant in Madrid. This is arguable: clinics in Spain and Italy don't worry about anything less than 3 months over date. Anyway, the clinic still charged £50 despite doing nothing.

August 3, 2026
Unprompted review

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