Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had the pleasure of visiting the Private Medical Clinic, and I can't express enough how exceptional my experience was. Dr. Simon was truly remarkable. His expertise made me feel conf... See more
Company replied
This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more
Company replied
I was able to secure a telephone appointment within 45 minutes even though it was after normal hours. The doctor was highly competent and easy to understand, my issue was considered and a prescription... See more
Company details
Written by the company
Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.
Contact info
88 Hagley Road, B16 8LU, Birmingham, United Kingdom
- 01217980729
- hello@privatemedicalclinic.co.uk
- privatemedicalclinic.com
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Private Medical Clinic
Dear Maddie,
Thank you for your kind review. We are pleased that booking was easy and that you had such a positive experience with the doctor.
Kind regards,
Melissa - Clinic Coordinator
Dr Dattani provided an excellent…
Dr Dattani provided an excellent service. A thorough practitioner giving first-rate care. Would strongly recommend!
June 1, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Joel,
Thank you for your excellent review. We are delighted that Dr Dattani provided such thorough, first-rate care.
Kind regards,
Melissa - Clinic Coordinator
Booking was easy and friendly
Booking was easy and friendly. The clinician was helpful and informative.
However in the middle of my appointment there was a knock on the door and the male receptionist opened it just as I was being injected!
May 30, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Mimi,
We are very sorry to hear this happened during your appointment. Your privacy, dignity and comfort are extremely important to us, and we understand why this would have been upsetting.
Please contact me directly at so I can review this with you and arrange a call.
Kind regards,
Practice Manager
Doctor is a no show
Had to drive 35 mins yo make this appointment. I received a text while I was driving at 9:35 (appointment was 10am) yo say my appointment was cancelled due to no doctors. I can’t believe how unprofessional this is. I paid to park my car also 😡
May 30, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Siobhan,
We are very sorry for the short-notice cancellation and the inconvenience caused, particularly after you had already travelled and paid for parking. On rare occasions, unforeseen clinical emergencies can arise which affect doctor availability; however, we understand this does not lessen the frustration caused.
Please contact our Practice Manager directly so she can review this with you and arrange a call.
Kind regards,
Melissa - Clinic Co-ordinator
Great staff, very welcoming
Great staff, very kind and welcoming, overall great experience, would definitely recommend, and would come back again
May 30, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Faith,
Thank you for your lovely review. We are pleased to hear that you found our team kind and welcoming, and that you had such a positive experience.
Kind regards,
Melissa - Clinic Coordinator
Amazing staff
Amazing staff, so welcoming and friendly, would 100% recommend!!
May 30, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Grace,
Thank you for your lovely review. We are delighted that you found our team so welcoming and friendly.
Kind regards,
Melissa - Clinic Coordinator
Prompt response
My experience was great as I got my appointment booked for less than 24hours and they were smart in action. I rate them 100%
May 22, 2026
Reply from Private Medical Clinic
Dear Funmi,
Thank you for your excellent review. We are pleased that we could arrange your appointment quickly and provide an efficient service.
Kind regards,
Melissa - Clinic Coordinator
Reply from Private Medical Clinic
Dear Shawn,
Thank you for your kind review. We are pleased that you received quality care and prompt service.
Kind regards,
Melissa - Clinic Coordinator
What a fantastic experience
What a fantastic experience ! Dr Jorge was so helpful, professional and really listened to me. I picked up my medication for my chest infection this morning and have already started to feel better than I did yesterday. I will use this service rather than seeing my local doctor. Absolutely fantastic, fast and the best service thank you !
May 27, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Caroline,
Thank you for your wonderful review. We are delighted that our doctor made you feel listened to and well supported, and that you received prompt, effective care.
Kind regards,
Melissa - Clinic Coordinator
Reply from Private Medical Clinic
Dear Carol,
Thank you for your lovely review. We’re delighted to know that your experience was a positive one and that everything met your expectations. Feedback like this is always encouraging for our team.
Naima Khan – Clinical Coordinator
Reply from Private Medical Clinic
Dear Ben,
We really appreciate you taking the time to share your experience. It’s great to hear that you felt well supported during your visit, and we’re pleased we could provide the level of care we aim for.
Naima Khan – Clinical Coordinator
Prompt call back
Prompt call back
Doctor very knowledgable
Diagnosis correct
Medicine e-mailed through in a couple of hours
May 19, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Kevin,
Thank you for taking the time to leave your review. We’re delighted to hear that you had a good experience and felt well looked after throughout your visit.
Naima Khan – Clinical Coordinator
Super grateful, perfect service
Super grateful, literally what you want when you’re paying money for this.
Very quick telephone appointment availability (less than half an hour from booking), Dr Khela was very kind, respectful and reassuring. I received a detailed and written follow up, and a free follow up call. The doctor was understanding and not dismissive of my questions and concerns as my NHS GP would be. It costs money, but you get a great run for your money here and totally recommend this place, because when you’re unwell you need to be taken care of.
May 22, 2026
Unprompted review
Reply from Private Medical Clinic
Dear patient,
Thank you so much for your kind feedback. We’re really pleased to hear that you had a positive experience with us. It’s always important to us that patients feel comfortable and well looked after, so your comments are genuinely appreciated.
Naima Khan – Clinical Coordinator
Dr Dattanni was very professional and…
Dr Dattanni was very professional and set out a goal and plan to achieve the best outcome given my health issues. Diagnostic testing was organised very quickly and we had the result with days.
Our journey from from initial consultation to diagnosis and was very speedy.
I would recommend the practise to anyone needing comprehensive medical help
April 20, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Allan,
Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us, it’s always our aim to make patients feel comfortable, supported, and well cared for throughout.
Naima Khan – Clinical Coordinator
Appointment was on time
Appointment was on time. Polite and professional staff. The clinician I dealt with was very good at administering the vaccines with minimal discomfort. She also explained the side effects and was careful about checking for pre-existing conditions etc.
HOWEVER, I was really disappointed to discover that the Yellow Fever vaccine I had booked could not be done on the same day but will have to wait until a week has passed. This is due to my age, yet my application before getting the appointment clearly showed my date of birth. I had to travel to Poole from Weymouth as there don't seem to be any clinics near me that offer these vaccination services. This now means I will have to make another trip next week; if I had known this I would have tried to book somewhere else.
May 20, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Carrie,
Thank you for your feedback. We’re pleased to hear that you found our team polite and professional, and that your vaccination experience was handled with care and minimal discomfort.
We’re sorry to hear of your disappointment regarding the Yellow Fever vaccine. In certain cases, clinical guidance means that vaccines may need to be scheduled separately following assessment, and this is determined at the time to ensure patient safety.
We do appreciate that this resulted in additional travel for you, and we understand how inconvenient that must have been. Your feedback is valuable, and we will continue to review how we communicate these requirements in advance where possible.
Naima Khan – Clinical Coordinator
10/10 Highly recommended
Unbelievable service. Same day saw a GP, got my medication by a text prescription and I’m now feeling so much better. It’s just so nice to be listened to and felt cared for. The doctor was so lovely! Also booking online was straightforward
May 10, 2026
Unprompted review
Reply from Private Medical Clinic
Dear Vinny,
We’re so pleased to hear that you had a positive experience with us. Thank you for taking the time to share your feedback, it genuinely means a lot to the whole team.
Naima Khan – Clinical Coordinator
Got an appointment quickly but beware
Got a telephone appointment quickly for my spouse on 16th May at 8.45pm, luckily minor health issue but then was charged £25 prescription for an over the counter medicine that was also charged at a premium. I would not use this service again .
May 16, 2026
Unprompted review
I drove 45 minutes for this appointment…
I drove 45 minutes for this appointment due to my son having a fever. I was able to get an appointment on the same day, however when we were seen by the doctor the thermometer wasn't working so they were unable to check his temperature, they didn't even do any other obs. I was just told to take him to urgent care. I don't feel the £85 I paid for this appointment was worth it at all. This was at the Hagley Road branch in Birmingham
May 16, 2026
Great service
Great service. Had a consultation within 30 minutes of booking. Would definitely use again
May 14, 2026
Reply from Private Medical Clinic
Dear Tina,
Thank you for your lovely review. It’s always great to hear when someone has had a positive experience with us, and your feedback will definitely be shared with the team. We truly appreciate your support.
Naima Khan – Clinical Coordinator
Ella was very helpful, Thank you
Ella was very helpful, polite, amazing. Ella listen patient and put a lot of effort to help. Thank you Ella 😊
May 6, 2026
Reply from Private Medical Clinic
Dear Amela,
Thank you so much for your kind feedback, it really means a lot to us. We’re so pleased to hear that you had a positive experience, and it’s always reassuring for our team to know that patients feel well looked after. We genuinely appreciate you taking the time to share this.
Naima Khan – Clinical Coordinator
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.