Private Medical Clinic - London Reviews 10

TrustScore 4 out of 5

3.8

Light Centre, 10 Portman Square, W1H 6AZ London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

making. th fone apuyntmnt kwik & underaztanding & lizening wen no l elze will wen ur in payn

Rated 5 out of 5 stars

Amazing service for my 14 year old daughter for tonsilitis. Prescription issued promptly. Very thorough service via the telephone from the GP we spoke to. Thank you

Company replied

Rated 3 out of 5 stars

Booking was easy and friendly. The clinician was helpful and informative. However in the middle of my appointment there was a knock on the door and the male receptionist opened it just as I was bein... See more

Company replied

Rated 5 out of 5 stars

Very thorough, friendly appointment, took me through everything step by step.

Company replied


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Surgical Center
  6. Walk-In Clinic

Written by the company

Discover fast, discreet care at our CQC‑registered private GP clinic in Marylebone, London. We offer same‑day private GP appointments—in‑clinic, video, call or home—by UK‑trained, GMC‑registered GPs with no NHS wait times. From routine consultations, repeat prescriptions, vaccinations, and blood tests (results in 24h) to specialist referrals and mental‑health support, we deliver compassionate, personalised care. Located steps from Bond Street & Regents Park, we serve Marylebone, Mayfair, Fitzrovia, and Greater London. Book online or by phone today.


Contact info

  • Light Centre, 10 Portman Square, W1H 6AZ, London, England, United Kingdom

  • 0208 050 0379

3.8

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Doctor very thorough arranged…

Excellent Doctor very thorough arranged additional procedures.
All on time

June 19, 2026
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Thank you for your kind review. We are pleased to hear that you found the doctor thorough and that the additional arrangements were helpful.

Kind regards,
Melissa
Clinic Coordinator

Rated 5 out of 5 stars

Feedback

Great Service and good staffs

June 9, 2026
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Mr Jia,

Thank you for your kind review. We are pleased to hear you received great service from our team.

Kind regards,
Melissa - Clinic Coordinator

Rated 5 out of 5 stars

So efficient

So efficient, easy to book, lovely doctor!

June 1, 2026
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Maddie,

Thank you for your kind review. We are pleased that booking was easy and that you had such a positive experience with the doctor.

Kind regards,
Melissa - Clinic Coordinator

Rated 3 out of 5 stars

Booking was easy and friendly

Booking was easy and friendly. The clinician was helpful and informative.
However in the middle of my appointment there was a knock on the door and the male receptionist opened it just as I was being injected!

May 30, 2026
Unprompted review
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Mimi,

We are very sorry to hear this happened during your appointment. Your privacy, dignity and comfort are extremely important to us, and we understand why this would have been upsetting.

Please contact me directly at so I can review this with you and arrange a call.

Kind regards,
Practice Manager

Rated 2 out of 5 stars

Not happy

I liked that they are very quick to offer solutions and listen to what you have to say. However I didn't like that I wasn't given the total overview of what the costs were so I ended up paying for something that I wouldn't pay for if onknew that there would be an extra cost afterwards that didn't make me happy.

April 15, 2026
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Reply from Private Medical Clinic - London

Dear Tasnim,
Thank you for taking the time to share your experience. We’re glad to hear you felt heard and supported during your consultation.
We’re sorry to hear that you were dissatisfied with the costs involved. Our clinicians do provide a breakdown of fees before proceeding with any treatment, and we encourage patients to ask any questions at the time to ensure full clarity. That said, we appreciate your feedback and will continue to review how we communicate this.
Naima Khan – Clinical Coordinator

Rated 1 out of 5 stars

Never again


Never again.

We have called to obtain a GP referral
To private paediatric ent specialist. The GP from private medical clinic has taken detailed history and offered in person assessment for 65gbp extra or to issue a referral letter for 100 gbp extra without any assessment.
This is ss far from medicine and patient care as you can get. NEVER AGAIN.

March 17, 2026
Unprompted review
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Denis,
We have reviewed your comments but have been unable to locate any record of your booking, and it may relate to another provider.

Please contact us directly at manager@privatemedicalclinic.co.uk
so I can investigate this further and assist you.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Amazing service for my 14 year old…

Amazing service for my 14 year old daughter for tonsilitis. Prescription issued promptly. Very thorough service via the telephone from the GP we spoke to. Thank you

March 14, 2026
Unprompted review
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear Lisa,
Thank you for your kind feedback. We’re pleased to hear that your daughter received thorough care and that the prescription was issued promptly following the telephone consultation. Providing efficient, supportive private GP care for families is an important part of our service.

Kind regards,
Merima - Practice Manager

Rated 5 out of 5 stars

Very thorough

Very thorough, friendly appointment, took me through everything step by step.

March 9, 2026
Private Medical Clinic - London logo

Reply from Private Medical Clinic - London

Dear James,
Thank you for your kind feedback. We’re pleased to hear that your appointment was thorough, friendly, and clearly explained step by step. Providing professional, patient-centred private GP care with clear communication is a key part of our service.

Kind regards,
Merima - Practice Manager

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