PrivateProxy Reviews 428

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the proxies occasionally experienced issues, with some reporting frequent issues or experienced "once in a while downtime."

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their exceptional support and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the service for being... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried several companies before, and PrivateProxy.me was the only one that actually provided a stable residential IP from a well-known internet provider. It works perfectly for what I need, especia... See more

Rated 5 out of 5 stars

I have been using PrivateProxy.me for a while, and I must say their support team is exceptional. They were patient, helpful, and guided me through all my queries step by step. The proxies are reliable... See more

Rated 5 out of 5 stars

I’ve been using PrivateProxy for a while, and their service is absolutely outstanding. The proxies are stable, fast, and reliable — exactly what I need. But what makes them truly amazing is their... See more

Rated 5 out of 5 stars

I had a great experience with PrivateProxy.me. I initially had some concerns about my proxy setup, but the support team quickly resolved everything. Special thanks to Sugan, who personally assisted... See more


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Computer Security Service
  4. Database Management Company
  5. Security Guard Service
  6. VPN Service

Written by the company

PrivateProxy.me provides the best private proxies for data scraping, SEO, and other purposes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

If it was not for Sugan helping me…

If it was not for Sugan helping me install the Proxy properly with instructions for non-technical people, I would have given this company 1 star. The first set sent by other chat techs were instructions for installing on Chrome that did not work for my Mac. The 2nd suggestion was to download FoxyProxy and let it install. The instructions are useless. Private Proxy did not explain how to set up the app and neither did FoxyProxy who believes all their clients are tech geeks. I installed a proxy using Apple's instructions and that left me with constant keychain problems. Sugan was interested in helping me solve the actual problem I was having, not just flinging instructions without context.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

I'll be fully honest

I'll be fully honest, I bought their package 3 Static private DC proxies (the trial one) for $9 a month, all of the IPs we high fraud score BUT I messaged support about it (shoutout to Sugan, he hooked me up, great guy), and after 5 minutes they instantly replaced my proxies with all 3 ZERO FRAUD SCORE ones.

Thank you guys!

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from Alla at PrivateProxy!

I can't thank Alla, the Customer Service Manager at PrivateProxy, enough for her outstanding assistance. Her professionalism and exceptional customer service skills truly stood out. Not only did she swiftly resolve my queries, but she also offered additional insights and support. Her patience and attention to detail made me feel incredibly valued throughout our interaction. Alla is undoubtedly a reliable and dedicated team member, and her genuine care for customers is truly impressive. Thank you, Alla, for making my experience with PrivateProxy even better! I highly recommend her service!

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Quality and speed

Good proxies are all clean and also good customer service. I recommend
And especially thank you ilya A competent specialist in his field

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

Used for couple months so far…

Used for couple months so far everything is working great with minimal downtime. Everyone from customer support that i had to deal with Aniket, Alla, Sugan, Ivan was very helpful and is very straight to the point really stepping above from other providers

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

I've never seen a better support anywhere else.

I have been a customer for about a year now and I've never seen a better support anywhere else.
They offer proxies for everything i could need or imagine.
The support is very good. It doesn't matter if its a technical issue with the proxies or something with the billing that needs to be adjusted.You get quick replies and theres always the right person available.
Especially Aniket helped me find the perfect proxy for my use case.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

The best company service I have ever…

The best company service I have ever seen so wonderful they respond and give you offers like a human to human never expected a company to have dope customer service ilya was the manager who helped me loved it actually shocked by their service they are truly best of the best for proxies and customer service!! Heavily recommend you all

September 16, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look